Medium to large businesses looking for blanket coverage for all things credit card processing.
Providing everything needed to accept credit card payments for businesses of all sizes and risks. They are an international company that allows their clients to do business across borders.
Setup Fee: $0
Monthly Fee: $5
Swipe Rate: Interchange-Plus
Keyed-in Rate: Interchange-Plus
Early Termination Fee : $25 (Account Deactivation Fee)
National Discount Merchant Services was founded in 2006.
They have their headquarters in Manhattan Beach, CA.
Todd Eichner is listed as the CEO.
National Discount Merchant Services began business life in 1998 and broke free to establish their own company in 2006. Using the knowledge gained in their first decade they established a business that contained everything a merchant needed under one name.
With customer service as their number one priority, they built their company with the customer in mind. To this day, they pride themselves on working individually with each client to build a successful company. On their website they claim that they don’t have merchant clients, they have partners.
They process billions of dollars in transactions and can say they provide a successful payment platform for over 150,000 merchants across the globe.
To cap these numbers, they have almost nonexistent complaint totals. In almost twenty years of business, they have solved their customer’s problems before they grow into complaints.
Los Angeles, California
Merchant Provider Risk Tolerance
Hardware and Software
National Discount Merchant Services has a very vague website. They offer a lot of words with very little specific information. It appears that they offer a point of sale system for restaurant, retail, and mobile options.
The product comes with a system tailored to the merchant’s need and includes all hardware, software, and necessary support bundles.
There is no indication whether they sell something they have created or they sell well-known brands like Clover, Poynt, or Verifone.
It appears their mobile sales app works with all major phones and can be up and running in a matter of minutes. Whether the merchant account underwriting happens as fast or if there are necessary parameters is unclear.
There are multiple services they offer with a merchant account. Interestingly, there is more information about what they offer with services than their actual hardware and software.
Supported Payment Types and Services
Discloses All Important Terms
Public Pricing Available
There are three tiers listed on the company website. It can be assumed that these rates are a baseline. Most rates are variable depending on the business type, size, and risk. They post tiered rates and advertise interchange-plus rates.
They offer a brick-and-mortar rate of 1.39% per transaction with a $5/month fee.
For eCommerce and card not present transactions they state a 1.79% rate with a $5/month fee.
Their last advertised rate is a variable interchange plus rate with a $5/month fee.
All these rates are likely negotiated with a contract. There are no listed fees outside the monthly $5 fee, but it can be assumed that they adhere to industry standards of annual fees, early termination fees, and PCI compliance fees.
There are no references to whether the equipment is leased or purchased. If it is leased, there are likely fees involved with that. Plus, there are likely batch fees, virtual terminal fees, and other charges associated with eCommerce gateways.
Fees may also differ depending on which company a merchant is paired with to support their required services.
Interchange PlusTiered Pricing
Mobile Payment Rate
Virtual Terminal Rate
1.00% - 4.99%
Payment Gateway Fee
Early Termination Fee
$25 (Account Deactivation Fee)
PCI Compliance Fee
Equipment Lease Terms
Address Verification Service (AVS)
Account Setup Fee
Gateway Setup Fee
There are no contract terms listed on the company website. It is most likely a variable that depends on the type, size, and risk level of the business.
Since there is no mention of a month-to-month contract, it is almost a certainty that there is a contract. Industry standards put that contract at 2-3 years. No complaints are pointing to something longer or high early termination fees.
Early Termination Fee
$25 (Account Deactivation Fee)
There is no information on setup, but based on industry standards it is assumed that between equipment delivery and merchant account underwriting the setup time is 1-14 days.
Multiple variables can determine the timeframe for a merchant to begin accepting credit cards. A small eCommerce vendor may be up and running in minutes. A CBD store could take several weeks for the same result.
The average merchant would most likely be up and running within a couple of days.
Support seems to be an industry-standard phone and email.
National Discount Merchant Services does not have a Better Business Bureau profile.
Other Online Reviews
There are a few other online reviews. They do complain about sales tactics, albeit persistent tactics instead of unethical. There are also reviews stating the company is not ideal for a small business, due to the high number of fees that eat into the merchant's profits.
Does not have BBB profile.
5 Stars. Based on the opinion of 5 people
Total Online Reviews
Total Online Complaints
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