Best for
eMerchantBroker is best for any size business that is considered high-risk. It's considered one of the top payment processors for high-risk businesses that would otherwise have difficulty finding a standard merchant account provider.
Specializes in
eMerchantBroker specializes in credit repair, collections agencies, adult websites, travel and timeshare, firearms and guns, bankruptcy and bad credit, online and in-person smoke shops. They also work with electronic cigarettes and other companies that fit into the high-risk merchant account category.
Pricing Summary
Setup Fee: $0
Monthly Fee: Undisclosed
Swipe Rate: 3.00% + $0.15
Keyed-in Rate: 4.00% + $0.25
Early Termination Fee : Up to $595
Contract Terms:
eMerchantBroker was established in 2011 and is currently headquartered in Los Angeles, California, with offices at 2985 E Hillcrest Dr #209, Thousand Oaks, California 91362. It is a registered ISO/MSP of BMO Harris Bank, N.A. in Schaumburg, Illinois.
The business is run by CEO is Blair Thomas and Co-founder is David Silverton.
eMerchantBroker markets its products and services for unique high-risk businesses such as CBD, adult websites, credit repair, and firearms and guns that may not qualify for traditional processors.
eMerchantBroker provides payment gateways, check processing, merchant accounts, international payments, and cryptocurrency portals for high-risk industries, such as the aforementioned adult websites, credit repair, travel, CBD, guns, firearms, and more.
Pricing terms and conditions indicate a contract length ranging from 1 to 3 years with automatic renewal, with a swipe rate of 3.00% + $0.15, and a keyed-in rate of 4.00% + $0.25.
eMerchantBroker currently holds an A+ rating with the Better Business Bureau and has been BBB accredited since 2012. The overall consensus is positive, with 50 comprehensive customer reviews and two customer complaints.
Head Quarters
Thousand Oaks, CA
Year Founded
2011
CEO
Blair Thomas
Employees
50
Merchant Provider Risk Tolerance
Works with any size high risk business.
No setup fee.
Variable rates depending on the merchant's volume.
Merchants are notified whenever a fraud or chargeback occurs.
Checks are allowed to be accepted from customers.
Early termination fee.
Contract terms are from one to three years that automatically renew.
Advertises incomplete rates.
Works with third parties to process transactions.
Fees and pricing is not available to the general public.
eMerchantBroker offers the following products and services, accessible via its website:
Merchant Accounts: eMerchantBroker works with third parties to process transactions. They do not process transactions in-house, and rather use processors such as First Data, iPayment, North American Bancard, and various others.
Chargeback Protection: eMerchantBroker provides tools that reduce the risk of fraud and chargebacks. As an added convenience, eMerchantBroker sends notifications to ensure customers are notified whenever a fraud event or chargeback occurs.
Payment Gateways: eMerchantBroker provides payment gateways through third-party gateways, such as Authorize.Net, eProcessing Network, and various others.
Check Processing: eMerchantBroker allows businesses to accept checks from customers. Several services allow these to be accepted either in person or online. They provide an app for IOS devices that enable customers to simply take a photo of a check, submit it for review, and if it passes, it will be processed.
Business Funding: eMerchantBroker offers a cash advance program, not unlike other merchant account providers.
Discloses All Important Terms
No
Public Pricing Available
No
eMerchantBroker does not list concrete prices and fees on their website for casual visitor consumption, and this information can only be gained through dialogue with one of their sales representatives.
When examining the eMerchantbroker website, it advertises processing rates that are "as low as 2.99%." It also goes on to explain that the 2.99% pricing applies to qualified merchants, and mid-qualified and non-qualified rates can be higher. With 2.99% as the baseline lowest rate, potential customers can likely anticipate higher rates.
Processing rates average between 3.00% - 4.00%, with an additional $0.15 to $0.25 per transaction fee. eMerchantBroker primarily utilizes a tiered pricing plan, but it also offers interchange-plus pricing.
Pricing Model
Interchange PlusTiered Pricing
Swiped Rate
3.00% + $0.15
Keyed-in Rate
4.00% + $0.25
Mobile Payment Rate
Virtual Terminal Rate
4.00% + $0.25
Monthly Fee
Undisclosed
Payment Gateway Fee
Undisclosed
Batch Fee
Undisclosed
Early Termination Fee
Up to $595
PCI Compliance Fee
Undisclosed
Equipment Lease Terms
None
Address Verification Service (AVS)
Application Fee
$0
Account Setup Fee
$0
Gateway Setup Fee
Undisclosed
Annual Fee
Undisclosed
Monthly Minimum
Undisclosed
Statement Fee
Contract lengths range between 1-3 years and have an automatic renewal clause. Early termination fees apply, with up to $295 for 1-year contracts and $595 for 3-year contracts.
Contract Length
1 Year3 Years
Early Termination Fee
Up to $595
eMerchantBroker currently has an account with the Better Business Bureau that originated in August of 2018. It currently holds an A+ rating with the BBB and has two customer complaints. It has been accredited with the BBB since 2012.
The BBB's current complaints generally gravitate around issues with the products and services, or billing and collection disputes.
BBB
A+(2 complaints)
N/A
2.3 Stars / Based on the opinion of 3 people
Yelp
4 Stars / 4 Reviews
Total Online Reviews
70+
Total Online Complaints
10+
Lawsuits
None
If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks