Best for
Ecommerce
Specializes in
Debit and credit card processing, SEO tools, Web hosting, and design, Online store, Online payment gateway, QuickBooks integration.
Pricing Summary
Setup Fee: $0
Monthly Fee: $15
Swipe Rate: Qualified Rate: 2.15% + $0.34
Keyed-in Rate: Non-Qualified Rate : 3.96% + $0.34
Early Termination Fee : $99
Contract Terms:
Volusion helps entrepreneurs make the best out of ecommerce by marketing their products via online stores and various other services.
Volusion is an online merchant platform that offers ecommerce solutions by providing software for the customization of online stores to help internet entrepreneurs.
Just like other similar platforms like Shopify, Volusion helps online business owners edit their store and provide them with sales opportunities as well.
Users have full control of their store backend, and this makes them feel in charge.
Head Quarters
Austin, TX
Year Founded
1999
CEO
Bardia Dejban
Employees
238
Merchant Provider Risk Tolerance
Zero setup fee.
Multiple contract lengths available including a no contract option.
Does not employ independent resellers.
Great customer support.
The system is user friendly.
Early termination fee.
A monthly fee is assessed.
Does not disclose all important terms and conditions.
Not all fees and rates are properly disclosed.
A PCI compliance fee is assessed.
Volusion offers all products and services that ecommerce platforms offer.
They allow you to create your website, and this comes with other benefits such as custom domains, responsive themes, various pages to sell your products, and also a CCS editor for advanced customization of your store.
For the sales of your products, Volusion allows you to create multiple pages, especially if you have more than one product to sell.
They help you to seamlessly process your orders, provide you with shipping options to get your products to their destination, and, most importantly, they process your payment securely.
Volusion also has a lot of features for you to grow your business, even beyond their platform. You can extend your store to more popular platforms like Amazon, eBay, and Facebook. This will grant you more access to prospective customers.
You can also customize your store to accept various payment processing methods.
Discloses All Important Terms
Yes
Public Pricing Available
Yes
Volusion has two payment categories- The credit card processing fees and web hosting fees. Volusion card processing is via Global Payments, and this is a 3-year deal. The details of the deal are:
You can also make use of third party payment platforms like PayPal, TransFirst, Stripe, etc.
For Web hosting services, Volusion has 4 payment packages. The first one is the personal package that costs $29 per month. The next one, called the professional package, costs $79 per month, followed by the startup package that costs $179 per month. The last package is the business package, with $299 per month.
The differences in these packages are service improvements for bandwidths, customer support, marketing features, etc. The higher the package and price, the better the bandwidth a merchant will get.
Pricing Model
Tiered PricingFlat Rate
Swiped Rate
Qualified Rate: 2.15% + $0.34
Keyed-in Rate
Non-Qualified Rate : 3.96% + $0.34
Mobile Payment Rate
Virtual Terminal Rate
Monthly Fee
$15
Payment Gateway Fee
$17.99 Per Month
Batch Fee
Early Termination Fee
$99
PCI Compliance Fee
$3.41 Per Month
Equipment Lease Terms
Variable
Address Verification Service (AVS)
Application Fee
Account Setup Fee
$0
Gateway Setup Fee
Annual Fee
Monthly Minimum
$15
Statement Fee
$10 Per Month
Volusion has a 3-year contract through Global Payments, and this comes with a $99 termination fee
Contract Length
No Contract RequiredMonth-to-month1 Year
Early Termination Fee
$99
A review of Volusion ratings include the following:
They were able to resolve 12 of these complaints successfully, there were no final resolutions for the remaining 30 complaints. This means that the merchant was either not entirely satisfied or refused to give their final verdict.
Volusion has a Better Business Bureau of A+, and they are also BB accredited since 2001.
BBB
A+ (36 Customer Complaints)
N/A
N/A
Yelp
N/A
Total Online Reviews
350+
Total Online Complaints
100+
Lawsuits
None
If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks