talech Review

Rates and Fees
95/100
Truth in Advertising
99/100
Consumer Reviews
95/100
Customer Support
80/100
4

Best for

talech is a great fit for retail, service industries, and mainly the food services industries such as restaurants, bars, and cafes.

Specializes in

talech only caters to the point of sale (POS) niche. The company is not a merchant payment processor, nor does talech have proprietary POS terminals. The company focuses on marketing talech's POS solutions and has developed POS software to manage the end-to-end workflow of retail, restaurant, and professional services industries.

Pricing Summary

Setup Fee: $0

Monthly Fee:  $29; $69; $99

Swipe Rate: 1.00% - 4.99%

Keyed-in Rate: 1.00% - 4.99%

Early Termination Fee : None

Contract Terms:

Month-to-month 1 Year
Visit talech

talech provides cloud-based POS software solutions. The company has partnered with numerous merchant account and back-end payment processors for their services. They include but may not be limited to Vantiv, Global Payments, Elavon, Chase Merchant Services USAePay, Vantiv, and Bank of America Merchants Services.

talech Overview

 

Established in 2012, the Palo Alto, California-based talech has catered to a very niche sector, point of sale. The company is mainly a software company that has developed an app that integrates POS terminals, merchant payment processors, and various other professional services software.

talech offers an easy to understand product with straightforward pricing plans. The company's Terms and Conditions (T&C) did not disclose any additional fees other than what was listed on their pricing page. Businesses can easily select the appropriate pricing plan to integrate talech POS with all the popular accounting software, such as QuickBooks and Xero.

talech software is cloud-native, giving business owners the ability to keep track of reporting and analytics remotely and in real-time. One drawback is that without internet access, businesses won't be able to access and sync with talech servers and be forced to accept cash. The silver lining and merchant data are stored on talech servers, so customers don't have to spend money on server equipment to store their transaction data.

talech has a client base of more than 8,000 restaurants, retailers, and professional services firms, which accounts for $2.3 billion in transaction volume. In 2019, U.S. Bank acquired talech.

Quick Facts

Head Quarters

Palo Alto, CA

Year Founded

2012

CEO

Irv Henderson

Employees

200

Merchant Provider Risk Tolerance

What We Like

Competitively priced

Intuitive UI

Easy to learn

Gift cards

Loyalty program

What We Don't Like

Limitations around offline usage

Basic reporting tools

Industries Served

  • Accounting & Tax Prep
  • Cigars & Tobacco
  • Clothing & Apparel
  • Convenience Store
  • Electronics
  • Gaming
  • Gas Station
  • Hosting
  • Marketing Agency
  • Personal Service
  • Property Management
  • Restaurant / Bar
  • SAAS
  • SEO & SEM Services
  • Thrift Store
  • Web Design Services

Business Types Served

  • Ecommerce
  • High Volume
  • Information
  • Low Risk
  • Mom & Pop
  • Online
  • Retail / Card Present
  • Small Business
  • Wholesale

talech Products & Services

 

talech's primary offering is an App for both the Android and iOS platforms. Depending on the industry type, users can utilize the app's features specific to their needs and business strategy. These app features allow businesses to manage restaurant table layouts and menus, multiple cash registers, employee timesheets, discounts and promotions, marketing campaigns functionality, integrate systems across multiples locations, and run reports and analytics.

talech offers three different monthly service packages depending on how many of the features a business needs. There are no additional charges found in talech's T&C, and the plans are;

Starter Plan – $29/month – Ideal for small businesses allowing merchants to track a cash register, manage up to 5 employee profiles and 100 products, and includes basic reporting.

Standard Plan – $69/month – Tailored for medium-sized businesses and allows everything in the Starter plan but with unlimited employees and products, barcode printing, staff timesheets, and discount offers functionality.

Premium Plan – $99/month – Includes everything in Standard Plan plus appointment and inventory management, online order-taking and payments, and gift cards and loyalty programs.

For each of these plans, customers can add unlimited additional POS devices for $29/month.

Hardware & Equipment – talech integrates various hardware for its point of sale offering, including Apple iPad tablets, Android tablets, multiple payment devices, tablet stands, kitchen & receipt printers, cash drawers, barcode scanner, and internet routers.

Gift Cards and Loyalty Programs – talech supports gift cards and loyalty program management as part of its Premium Plan.

talech Payment Processing

  • Cash Transactions
  • Check Services
  • Gift & Loyalty Program
  • Mobile Card Reader
  • Online Payments
  • POS Equipment
  • Receipt Printing
  • Retail Payment Processing
  • Shopping Cart Integration

talech Billing & Invoicing

  • Customizable Invoices
  • Mobile Payments
  • Online Invoicing
  • Online Payments

talech Advertising & Sales

 
There are no outstanding complaints about hidden fees or deceptive practices by talech. They have a clear to understand webpage regarding pricing. The company clearly details all the packages offered, what is included in each package, and prices. talech explicitly states that there is a separate cost for the use of their POS solution on additional devices; $29/ device.

Truth in Marketing

Discloses All Important Terms

Yes

Public Pricing Available

Yes

talech Pricing, Rates & Fees

 

talech's pricing is clear and honest as we did not find any additional costs hidden away in T&C fine print. The iPad and Android-based POS terminals are easily purchased elsewhere since talech doesn't have proprietary Equipment.

Pricing at a Glance

Pricing Model

Flat Rate

Swiped Rate

1.00% - 4.99%

Keyed-in Rate

1.00% - 4.99%

Mobile Payment Rate

Virtual Terminal Rate

N/A

Monthly Fee

$29; $69; $99

Payment Gateway Fee

N/A

Batch Fee

Early Termination Fee

None

PCI Compliance Fee

None

Equipment Lease Terms

None

Address Verification Service (AVS)

Application Fee

Account Setup Fee

$0

Gateway Setup Fee

N/A

Annual Fee

Monthly Minimum

Additional device Fee $29/month

Statement Fee

talech Contract & Terms

talech's app creates a single platform for small and medium-sized businesses to integrate the hardware, payment processing, and other professional services software, such as QuickBooks. The setup is smooth and easy to learn. There are detailed guides by industry, a comprehensive help section, and video tutorials available on talech's website, which can assist customers in deploying talech's software.

The hardware setup is transparent and convenient, as businesses can buy the hardware themselves.

talech offers 24/7 support via phone and email if their help section, blog, and guides cannot answer client questions. talech does have a live chat option, but that is available only during regular U.S. business hours.

Contract Length

Month-to-month1 Year

Early Termination Fee

None

talech Setup & Support

 

Setup Highlights

  • Documentation / Knowledge Base
  • In Person
  • Live Online (1-on-1)
  • Recorded Video Training

Support Highlights

  • Domestic Phone Support (Business Hours)
  • Offshore Tech Support (After Hours)

talech Complaints, Ratings & Reviews

There is not onerous language about talech's product, nor any lengthy contract periods. The company offers month-to-month billing options and does not mandate a termination fee for canceling service. Talech's website is very transparent in terms of its pricing and any additional charges that may apply.

Ratings

BBB

NR (0 complaints; 0 reviews)

Google

N/A

Facebook

N/A

Yelp

N/A

Reviews

Total Online Reviews

300+

Total Online Complaints

20+

Lawsuits

None

NEED A MERCHANT ACCOUNT PROVIDER?

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