Sekure Merchant Solutions Review

Rates and Fees
50/100
Truth in Advertising
60/100
Consumer Reviews
80/100
Customer Support
70/100
3.5

Best for

Medium-sized grocery stores and hospitality firms (<50 employees) as per the official website.

Specializes in

Sekure Merchant Solutions provides POS solutions and business management tools for retail, restaurants, petroleum, professional services, hospitality, wholesale, and e-commerce.

Pricing Summary

Setup Fee: $0

Monthly Fee: Undisclosed

Swipe Rate: 1.00% - 4.99%

Keyed-in Rate: 1.00% - 4.99%

Early Termination Fee : $900+

Contract Terms:

3 Years
Visit Sekure Merchant Solutions

Sekure Merchant Solutions is a reseller of North American Bancard since 2006. Misha Artzy and Frank Dalphond are the co-founders of the firm located in New York, NY. The company's core competencies include providing high-end POS solutions and quick complaint resolution.

 

Sekure Merchant Solutions Overview

 

Based on its website, Sekure Merchant Solutions processes $20 million annually by catering to 25,000 clients in various industries like retail, restaurants, petroleum, professional services, hospitality, wholesale, and e-commerce.

 

Quick Facts

Head Quarters

New York, NY

Year Founded

2006

CEO

Misha Artzy and Frank Dalphond (Co-founders)

Employees

265

Merchant Provider Risk Tolerance

What We Like

Wide range of POS solutions

Quick complaint resolution

What We Don't Like

Telemarketing malpractice

High ETF

Industries Served

  • Cigars & Tobacco
  • Clothing & Apparel
  • Convenience Store
  • Electronics
  • Gaming
  • Gas Station
  • Moving Companies
  • Personal Service
  • Property Management
  • Restaurant / Bar
  • SAAS
  • Thrift Store

Business Types Served

  • Ecommerce
  • High Volume
  • Information
  • Low Risk
  • Mobile
  • Mom & Pop
  • MOTO
  • Online
  • Retail / Card Present
  • Small Business

Sekure Merchant Solutions Products & Services

 

Sekure Merchant Solutions' product listings on its website are as follows:

Smart Flex: The firm offers Payanywhere's Smart Flex POS solution. It is a flexible device with an EMV chip card, NFC contactless, and magstripe reader. Running on Android, Smart Flex has a built-in receipt printer and supports internet connectivity (4G and Wi-Fi). Plus, it has front and back-end cameras for easy barcode scanning.

Smart Terminal: Payanywhere's Smart Terminal is a wireless smart terminal that runs on Payanywhere's own POS software. It has a compact design featuring an EMV chip card, NFC contactless, and magstripe reader. Moreover, it enables accepting payment on countertop locations or on-the-go.

Mobile App: Sekure Merchant Solutions provides Payanywhere's mobile app for accepting Visa, Mastercard, American Express, and Discover cards on-the-go. It has features like creating a custom item library with categories, modifiers, multiple prices, and stock management. Plus, it can make open tickets, start a tab, and close when customers are ready.

Sekure Merchant Solutions Payment Processing

  • Cash Transactions
  • Check Services
  • Credit Card Processing
  • Debit Card Processing
  • Gift & Loyalty Program
  • Merchant Cash Advance
  • Online Payments
  • Payment Gateway
  • POS Equipment

Sekure Merchant Solutions Billing & Invoicing

  • Mobile Payments
  • Online Payments
  • Payment Processing

Sekure Merchant Solutions Advertising & Sales

 
Sekure Merchant Solutions uses telemarketing and a referral program to promote its services. On the website, said program promises a $250 Amazon gift card when referees sign up for merchant processing

The firm has 30 advertising/sales complaints on its BBB profile. Said complaints highlight unwanted telemarketing attempts from the company.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

Partially

Sekure Merchant Solutions Pricing, Rates & Fees

 

Sekure Merchant Solutions has the following rates and fees:


  • Keyed-in rate: 1.00-4.99%

  • Swiped rate: 1.00-4.99%

  • Liquidated damages fee: $25

  • ETF fee: $900

Pricing at a Glance

Pricing Model

Tiered Pricing

Swiped Rate

1.00% - 4.99%

Keyed-in Rate

1.00% - 4.99%

Mobile Payment Rate

Virtual Terminal Rate

Monthly Fee

Undisclosed

Payment Gateway Fee

Undisclosed

Batch Fee

Undisclosed

Early Termination Fee

$900+

PCI Compliance Fee

Undisclosed

Equipment Lease Terms

48 Month (locked)

Address Verification Service (AVS)

Application Fee

Account Setup Fee

$0

Gateway Setup Fee

Annual Fee

Monthly Minimum

Undisclosed

Statement Fee

Sekure Merchant Solutions Contract & Terms

The firm offers a 3-year agreement under North American Bancard and charges an early termination fee (ETF) of $900.

There is also a locked 48-month equipment lease period.

Contract Length

3 Years

Early Termination Fee

$900+

Sekure Merchant Solutions Setup & Support

 

Setup Highlights

  • Documentation / Knowledge Base
  • Live Online (1-on-1)

Support Highlights

  • Dedicated Account Manager
  • Domestic Phone Support (Business Hours)

Sekure Merchant Solutions Complaints, Ratings & Reviews

Sekure Merchant Solutions has a reviews section on the website that boasts 4.5 out of 5 stars on Google and Facebook and 4 out of 5 stars on BBB.


It has been accredited with the Better Business Bureau since 2012. It currently has an A+ rating with an average customer review rating of 4.11 out of 5 (458 reviews).


However, its BBB profile has 79 complaints: 40 product problems, 30 advertising issues, 8 billing issues, and 1 delivery problem. All complaints have seen a swift resolution to date. 

Ratings

BBB

A+ (75 complaints)

Google

4.4 Stars / 558 Reviews

Facebook

4.6 Stars / Based on the opinion of 246 people

Yelp

2 Stars / 12 reviews

Reviews

Total Online Reviews

300+

Total Online Complaints

60+

Lawsuits

1

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