Best for
Merchants in need of payment processing services who want to work with a company that offers the most technological advances in hardware and software.
Specializes in
Pace Payment Systems specializes in working with the public sector and the education sector to provide them with payment processing services. But this company can partner with all types of merchants to offer them equipment and/or virtual gateways as an ISO.
Pricing Summary
Setup Fee: Unknown
Monthly Fee: Unknown
Swipe Rate: Unknown
Keyed-in Rate: Unknown
Early Termination Fee : Unknown
Contract Terms:
Pace Payment Systems is a registered ISO of Wells Fargo Bank, N.A., Concord, CA, of Deutsche Bank, USA, and of Synovus Bank, Columbus, GA.
This company is headquartered in Nashville, Tennessee and it has been in business since 1999.
Pace Payment Systems’ CEO is Paul Christians.
Pace Payment Systems is a registered ISO that offers merchant accounts and payment processing services to its merchant customers. This company is located in Nashville, Tennessee, and Paul Christians is its CEO.
On its About page, the company describes itself as a premier financial technology company that provides fully-integrated transaction and business intelligence engines that enhance the payment interface for the customer.
The company has separate pages on its website for both the public sector and educational institutions. This suggests that it specializes in this area, but it appears that Pace Payment Systems is readily available for all types of merchant accounts.
This company has several integrated partnerships, which include:
Hansen Technologies
FastDirect Communications
Gray Step Software
Pay Partner
SocialBillity
CitySourced
Milsoft Utility Solutions
Head Quarters
30 Burton Hills Blvd Ste 100 Nashville, TN 37215-6392
Year Founded
1999
CEO
Unknown
Employees
Unknown
Merchant Provider Risk Tolerance
Specializes in public sector and educational clients.
Cutting edge for technological advances in the credit card processing sector.
Customizable payment portals for both in-person and eCommerce businesses.
Offers software to track customer analytics and improve business.
24/7 technical support is available through the website.
The only online review details defective hardware and poor customer service.
No information on the time that’s required for a merchant account to be set up.
Similarly, contract terms are unavailable on their website.
Reported to use external partners for marketing specific goods and services.
Tap payments are unavailable.
Hardware & Software
Pace Payment Systems offers two different options for merchant customers for payment processing. They are called Fuze and Insight.
Fuze offers a custom form or web service that allows customers to make payments in-person, online, at a kiosk, on mobile devices, or through IVR Text-to-pay. Insight includes a web portal or WebHooks to process payments.
Both are customizable for merchants and offer them the ability to choose the method that works best for them. Alternatively, merchant customers can choose to use the company’s standard payment forms.
Reviews from merchant customers also suggest that basic hardware (POS systems and terminals) are also available for them as well.
Value Added Services
Pace Payment Systems focuses on providing payment processing services. However, their products do include an in-depth reporting feature that many merchant customers may find helpful to assist in understanding their customers’ buying behaviors.
The company’s reporting feature allows its merchant customers to virtually follow a customer’s payment from when they make the payment to when it is deposited in the merchant’s bank account.
Supported Payment Types & Services
Merchant customers who do business with Pace Payment Systems will be able to accept the following types of payments:
Visa, Mastercard, Discover and American Express
Electronic checks
Mobile payments
Automated payments
Recurring payments
Discloses All Important Terms
Unknown
Public Pricing Available
Unknown
Pace Payment Systems does not publicize any information about its pricing and fees. However, the company does indicate that merchants have the option of eliminating the expense of processing fees.
Merchant customers may choose to pay a service fee instead of other fees. But there is no information available about what the service fee costs.
Pricing Model
Unknown
Swiped Rate
Unknown
Keyed-in Rate
Unknown
Mobile Payment Rate
Unknown
Virtual Terminal Rate
Unknown
Monthly Fee
Unknown
Payment Gateway Fee
Unknown
Batch Fee
Unknown
Early Termination Fee
Unknown
PCI Compliance Fee
Unknown
Equipment Lease Terms
Unknown
Address Verification Service (AVS)
Unknown
Application Fee
Unknown
Account Setup Fee
Unknown
Gateway Setup Fee
Unknown
Annual Fee
Unknown
Monthly Minimum
Unknown
Statement Fee
Unknown
There is no information available on the Pace Payment Systems website regarding contracts and terms. The website does have a section for Terms and Conditions, but the page states that merchants need to contact their sales representative to get a printed contract.
Contract Length
Unknown
Early Termination Fee
Unknown
There is no information on the Pace Payment Systems website regarding setup and how long the underwriting process is. With the Fuze Hosted Form option, merchants may be able to start accepting payments quickly. Other options may take longer to implement because of the need to integrate with the API and/or install hardware to process payments.
Pace Payment Systems has a dedicated page for Support on its website that includes helpful resources, how-tos and forms for account management. The website has a Contact Us page that has phone numbers and email addresses for the company’s sales department and customer support. Emails and phone calls are answered 24/7.
BBB Rating
Pace Payment Systems is not accredited with the Better Business Bureau. But the company does have an A+ rating on the BBB website.
There are no reviews or complaints for this company with the BBB.
Other Online Reviews
There are, however, reviews for Pace Payment Systems on other sites.
One merchant left a review on Yelp, giving the company only 1 star. The review stated that the company had sold her two terminals and neither one would read the chip on credit cards. The merchant complained about getting treated poorly by the company’s customer service department.
Pace Payment Systems does have a Facebook page, but it has no reviews and no current posts in the last few years.
BBB
A+ and This Business is not BBB Accredited. (0 Reviews; 0 Complaints)
1 Stars / 1 Reviews
No Reviews
Yelp
Unknown
Total Online Reviews
5+
Total Online Complaints
Unknown
Lawsuits
Unknown
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