International Bancard Review

Rates and Fees
60/100
Truth in Advertising
90/100
Consumer Reviews
75/100
Customer Support
100/100
3.9

Best for

Startups and mid-to-large sized eCommerce or POS businesses

Specializes in

Mobile and POS payment processing, payment gateway for online merchants, and cash discount programs

Pricing Summary

Setup Fee: $0

Monthly Fee: Undisclosed

Swipe Rate: 1.00% - 4.99%

Keyed-in Rate: 1.00% - 4.99%

Early Termination Fee : Up To $599

Contract Terms:

3 Years
Visit International Bancard

International Bancard is a Michigan-based merchant account provider that has been providing payment processing services for almost 20 years now. The firm partners with several other payment processing companies to provide a selection of POS and virtual payment processing services.

International Bancard faces a moderate amount of complaints, primarily for alleged nondisclosure of fees and difficulty canceling service. A standard contract with IB includes a three-year agreement with automatic renewal and up to a $599 early termination fee.

International Bancard Overview

 

International Bancard is a merchant account provider that is partnered with several other payment processing companies to offer a variety of payment solutions to merchants. 

It’s believed that Bancard resells the merchant account agreements of Global Payments or, at least, relies on Global Payments for its processing needs. The firm also partners with companies Poynt and Clynt to offer its POS solutions.

International Bancard was founded in 2001 by David LaFrate, who still acts as the firm’s CEO today. The Michigan-based merchant account provider is a registered ISO/MSP of BMO Harris Bank as well as Wells Fargo Bank in Walnut Creek, California.

Quick Facts

Head Quarters

Detroit, MI

Year Founded

2001

CEO

David Iafrate

Employees

85

Merchant Provider Risk Tolerance

What We Like

What We Don't Like

Industries Served

  • Clothing & Apparel
  • Convenience Store
  • Electronics
  • Gas Station
  • Moving Companies
  • Personal Service
  • Property Management
  • Restaurant / Bar
  • SAAS
  • SEO & SEM Services
  • Thrift Store
  • Web Design Services

Business Types Served

  • B2B
  • Ecommerce
  • High Volume
  • Information
  • Low Risk
  • Mobile
  • Mom & Pop
  • MOTO
  • Online
  • Retail / Card Present
  • Small Business
  • Wholesale

International Bancard Products & Services

 

International Bancard provides the following products and features as advertised on the company’s official website:


  • Wireless terminal to process POS transactions including swiped transactions, EMV chip cards, and mobile wallet payments such as Apple Pay and Google Wallet.

  • Mobile Reader to accept payments on-the-go via a smartphone or tablet device. Includes the ability to process sales and refunds as well as view sales data should your mobile application have that feature. 

  • Online payment gateway for processing online (eCommerce) payments featuring PCI-DSS encryption security

International Bancard Payment Processing

  • Credit Card Processing
  • Debit Card Processing
  • eCheck & ACH Processing
  • Gift & Loyalty Program
  • Online Payments
  • Payment Gateway
  • POS Equipment

International Bancard Billing & Invoicing

  • Mobile Payments
  • Online Payments
  • Payment Processing
  • Recurring/Subscription Billing

International Bancard Advertising & Sales

 
International Bancard employs both independent sales agents and an inside sales team to market its services. The firm faces a moderate number of complaints regarding its advertising practices. A majority of the complaints found criticizeInternational Bancard for nondisclosure of fees. 

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

International Bancard Pricing, Rates & Fees

 

International Bancard does not disclose any fees other than a $599 early termination fee at this time. This is probably because its fees vary significantly from contract to contract. Nonetheless, merchants can reasonably expect to see PCI compliance fees and/or monthly minimum fees should they choose to sign up with International Bancard. 

eCommerce merchants should also anticipate some additional fees, like batch fees, for using Bancard’s payment gateway.

Pricing at a Glance

Pricing Model

UnknownInterchange PlusTiered Pricing

Swiped Rate

1.00% - 4.99%

Keyed-in Rate

1.00% - 4.99%

Mobile Payment Rate

Virtual Terminal Rate

1.00% - 4.99%

Monthly Fee

Undisclosed

Payment Gateway Fee

Undisclosed

Batch Fee

Undisclosed

Early Termination Fee

Up To $599

PCI Compliance Fee

Undisclosed

Equipment Lease Terms

36 Month (locked)

Address Verification Service (AVS)

Application Fee

Account Setup Fee

$0

Gateway Setup Fee

36 Month (locked)

Annual Fee

Monthly Minimum

Undisclosed

Statement Fee

International Bancard Contract & Terms

A standard contract with International Bancard is a three-year agreement with automatic renewal. These contracts include an Early Termination Fee of $599 or the maximum amount dictated by state law, whichever amount is lesser. 

Contract Length

3 Years

Early Termination Fee

Up To $599

International Bancard Setup & Support

 

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)
  • Offshore Tech Support (After Hours)

International Bancard Complaints, Ratings & Reviews

International Bancard is accredited with the Better Business Bureau and maintains an “A+” rating on its profile with the BBB. International Bancard has received approximately 15 complaints between the BBB and other review sites, most of which criticize the company for hidden fees and difficulty canceling service. 

There are no outstanding class action lawsuits or FTC complaints against IB at this time.

Ratings

BBB

A+(0 complaints)

Google

3.3 Stars / 37 Reviews

Facebook

4.9 Stars / Based on the opinion of 9 people

Yelp

3 Stars / 2 Reviews

Reviews

Total Online Reviews

50+

Total Online Complaints

10+

Lawsuits

None

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