Best for
Small business merchants that are in need of payment processing services without high transaction fees.
Specializes in
FeeFighters specializes in working with small business merchants to assist them in finding merchant accounts and payment processing services that offer low transaction and other fees. This company is not an ISO/MSP, but it does offer a payment gateway option.
Pricing Summary
Setup Fee: N/A
Monthly Fee: N/A
Swipe Rate: None
Keyed-in Rate: None
Early Termination Fee : None
Contract Terms:
FeeFighters was founded in 2008 as a company by the name of TransFS.
This company is actually not a merchant account provider or a payment processor, but it works with merchants to assist them in finding the lowest rates on their merchant accounts and processing services.
FeeFighters was founded by Sean Harper, and the company’s current owner is Matt Mandell.
FeeFighters is headquartered in Chicago, Illinois. This company was founded in 2008, and while it is not a merchant account provider or payment processing company, it offers assistance to merchants in need of them. FeeFighters’ goal is to help small business merchants get the best possible rates for both merchant accounts and credit card processing services.
FeeFighters was originally called TransFS when it was started by Sean Harper. The company was acquired by Groupon in 2012, and today, it is owned by Matt Mandell.
By providing comparison shopping services, FeeFighters has been able to help merchants save a lot of money. The company also has its own proprietary payment gateway, which is called Samurai.
Head Quarters
213 N Racine Ave Apt 201 Chicago, IL 60607-1658
Year Founded
2008
CEO
Unknown
Employees
2-10
Merchant Provider Risk Tolerance
No high transaction fees.
Helps merchants find the lowest rates for their merchant accounts and processing services.
Assists with chargeback management and credit card transaction fee negotiations.
Saves merchants a significant amount on their transaction fees.
Works with merchants who accept multiple forms of payments.
Not a merchant account provider.
Not a payment processor.
Does not offer hardware
Filters review to make their vendors look good
Three out of 5 rating on social media
Hardware & Software
FeeFighters does not offer hardware, but it does work with other merchant account providers and payment processors that do. This company can help merchants get lower transaction fees, regardless of which types of payment processing equipment they use.
The FeeFighters website advertises the Samurai Payment Gateway. However, there is very little information on the site about it. But as a payment gateway, merchants choosing to use it for their payment processing needs will be able to accept payments virtually anywhere.
Value Added Services
FeeFighters can assist merchants with chargeback management and credit card transaction fee negotiations.
One of the most interesting parts about FeeFighters is the fact that this company offers its services for free to merchants. The company website mentions being able to save them as much as 40% on their transaction fees.
Supported Payment Types & Services
FeeFighters works with merchants who accept many different forms of payment, including all four major credit cards, debit cards, checks, and mobile wallet payments.
Discloses All Important Terms
Yes
Public Pricing Available
FeeFighters’ services are available free of charge.
When merchants choose to work with FeeFighters, they find that they are able to save a considerable amount of money on their transaction fees, as well as other fees. The company has posted several case studies on its website, and all featured merchants saved thousands of dollars a year.
FeeFighters works with ISOs and MSPs to get them to offer interchange plus pricing, which is a much more transparent pricing structure.
Pricing Model
Interchange Plus
Swiped Rate
None
Keyed-in Rate
None
Mobile Payment Rate
N/A
Virtual Terminal Rate
N/A
Monthly Fee
N/A
Payment Gateway Fee
N/A
Batch Fee
N/A
Early Termination Fee
None
PCI Compliance Fee
None
Equipment Lease Terms
None
Address Verification Service (AVS)
Unknown
Application Fee
N/A
Account Setup Fee
N/A
Gateway Setup Fee
N/A
Annual Fee
Annual Fee
Monthly Minimum
Unknown
Statement Fee
N/A
FeeFighters does not require merchants to enter into a contract when they work with them. In fact, this company can assist merchants who have inadvertently found themselves locked into long-term, expensive contracts with their ISOs and MSPs.
FeeFighters can also help with eliminating early termination fees for merchants who need to close their accounts or switch to different providers.
Contract Length
Unknown
Early Termination Fee
None
Working with FeeFighters requires making an appointment online through the company website. The initial call is only fifteen minutes long, and once the company receives a merchant’s payment processing statement, they immediately go to work, looking for savings.
Merchants that are interested in working with FeeFighters can get started on the company website. There is an online appointment calendar as well as a Live Chat window that connects merchants directly with the company’s owner.
BBB Rating
FeeFighters is not accredited with the Better Business Bureau, but the company has an A+ rating on the BBB website.
According to one review, in 2011, FeeFighters investigated a claim that a payment processor paid the BBB $760 to raise its rating from an F to an A-. The company decided to send $1,000 to the BBB and in turn, received accreditation and a high rating.
Once this was made public, the BBB revoked FeeFighters’ accreditation and downgraded the rating.
Other Online Reviews
There are only a few online reviews for FeeFighters, some of which accuse the company of being biased toward certain payment processors.
BBB
A+ and This Business is not BBB Accredited. (0 Reviews; 0 Complaints)
N/A
1.5 out of 5 Based on the opinion of 2 people
Yelp
N/A
Total Online Reviews
5+
Total Online Complaints
Lawsuits
Unknown
If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks