Standard-risk merchants that do business in multiple countries and across multiple storefronts
International payment processing, payment integrations, POS solutions, terminals, mobile payment processing, payment gateways
Setup Fee: $125
Monthly Fee: $4 (Bank Service Fee)
Swipe Rate: Variable
Keyed-in Rate: Variable
Early Termination Fee : $195-$450+
Encore Payment Systems is now a part of EVO Payments International. EVO is a direct payment processor that offers integrated payment solutions with an international focus. The company offers rates and contractual terms that vary from merchant to merchant.
Encore Payment Systems was a merchant account provider that was based out of Addison, Texas. However, the company was acquired by EVO Payments International in 2013. As of today, Encore Payment Systems has been completely folded into the EVO Payments International brand. Because of that, this review will focus on EVO’s offerings.
EVO Payments International is a registered ISO/MSP of Wells Fargo. The company offers direct payment processing solutions with an international focus. It uses a combination of tiered and interchange-plus pricing models with fees that vary from merchant to merchant.
EVO currently has an A rating with the Better Business Bureau but has also received a considerable number of online reviews. The bulk of these negative reviews complain about undisclosed contract terms and poor customer service.
Merchant Provider Risk Tolerance
Merchant Accounts and International Processing
EVO Payments is a direct payment processor so they can process all of a merchant’s payments. The company is an especially good fit for merchants with an international focus. That’s because EVO Payments can process more than 150 currencies from over 50 markets across the globe. So if your company operates on a global scale, EVO Payments could be a good fit for it.
Integrated Payments Platform
EVO Payments integrates all of its payment processing solutions into a single platform. This is especially helpful for merchants who do business across multiple online storefronts. If you choose EVO, you’ll be able to see all of your payment information and analytical data in a single place. This makes it much easier to leverage that data and information to unlock meaningful insights into your company’s business processes.
Terminals and POS Solutions
Merchants can also get a terminal or POS solution through EVO Payments. The company partners with well-known providers such as Verifone, Ingenico, and Handpoint. However, EVO Payments doesn’t share much information about the specific products that it offers or how much merchants would have to pay to start using these products.
Discloses All Important Terms
Public Pricing Available
EVO Payments seems to offer pricing and fee structures that vary from merchant to merchant. The amount that you pay to partner with the company will, therefore, change based on the type of business that you do and how much of it you do. That being said, we do know that EVO charges an annual PCI Compliance fee of about $120. This is definitely on the higher end for a PCI Compliance fee from what we’ve seen from our research.
Mobile Payment Rate
Virtual Terminal Rate
$4 (Bank Service Fee)
Payment Gateway Fee
Early Termination Fee
PCI Compliance Fee
$49 Per Year
Equipment Lease Terms
48 Months, Non-Cancellable
Address Verification Service (AVS)
Account Setup Fee
Gateway Setup Fee
EVO Payments favors a multi-year contract with an automatic renewal clause. The average length of this contract is three years. Not much is known about the specific terms that are included in the contract, as they seem to vary from merchant to merchant. However, we do know that EVO charges its merchants a $500 early termination fee if they cancel services before the contract is complete.
It’s also important to know that your contract with EVO will renew automatically upon completion. In order to prevent this from happening, you need to send the company a written cancellation notice within 60 days of the agreement’s end date.
Early Termination Fee
Currently, EVO Payments has an A rating with the Better Business Bureau. But the company has received a considerable number of online complaints. The common themes from these complaints are poor customer service, non-disclosure of contractual terms, and difficulty with closing accounts.
A and has been Accredited since 2005. (68 Reviews; 218 Complaints)
2.3 Stars / 4 Reviews
2 Stars / 9 Reviews
Total Online Reviews
Total Online Complaints
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