TransGlobal Payment Systems Review

Rates and Fees
90/100
Truth in Advertising
98/100
Consumer Reviews
100/100
Customer Support
100/100
4.9

Best for

B2B, eCommerce, and POS-based businesses

Specializes in

POS, online, ACH, and credit card transaction processing and a Cash Advance Program for merchants

Pricing Summary

Setup Fee: $0

Monthly Fee: Variable

Swipe Rate: 1.00% - 4.99%

Keyed-in Rate: 1.00% - 4.99%

Early Termination Fee : Up to $495

Contract Terms:

3 Years
Visit TransGlobal Payment Systems

TransGlobal Payment Systems is a merchant account provider and reseller of First Data’s merchant contracts. 

The firm administers its POS services through Clover POS and its own proprietary POS model named Trans POS. POS equipment leases are typically offered as a locked, 48-month agreement. 

In terms of reputation, TransGlobal has received little to no complaints to date regarding its contract terms or sales practices.

TransGlobal Payment Systems Overview

 

TransGlobal Payment Systems, formerly known as Five Star Merchant Services, is a merchant account provider that resells the merchant contracts of First Data. The firm is also partnered with other payment processing firms including TSYS, Global Payments, and Chase Merchant Services, however its contract terms are based on those of First Data. 

For its POS payment processing, TransGlobal Payment Systems employs both the Clover POS and its own proprietary POS model by the name of Trans POS.

The firm was founded in 2002 and is headquartered in Houston, Texas with Shuaib Bombaywala as its current CEO. TransGlobal Payment Systems currently has an estimated 50 employees and is a registered ISO of Wells Fargo Bank, N.A. in Walnut Creek, California.

Quick Facts

Head Quarters

Houston, Texas

Year Founded

2002

CEO

Shuaib Bombaywala

Employees

50

Merchant Provider Risk Tolerance

What We Like

What We Don't Like

Industries Served

  • Clothing & Apparel
  • Convenience Store
  • Education
  • Electronics
  • Gas Station
  • Healthcare
  • Legal
  • Marketing Agency
  • Personal Service
  • Property Management
  • Restaurant / Bar
  • SAAS
  • SEO & SEM Services
  • Thrift Store

Business Types Served

  • B2B
  • Ecommerce
  • Mobile
  • MOTO
  • Non Profit
  • Online
  • Retail / Card Present
  • Small Business
  • Subscription / Continuity
  • Wholesale

TransGlobal Payment Systems Products & Services

 

TransGlobal Payment Systems offers the following products and services, as per the company’s official website:

Credit Card Processing 


Terminals providing acceptance for Visa, MasterCard, Discover, American Express, Apple Pay, Google Wallet, EMV, Paypal, Diners Club, JCB, and Union Pay cards. 

eCommerce Transaction Processing


TransGlobal Payment Systems offers an online payment gateway that is “integratable with nearly all systems or applications” and offers recurring billing. 

Additional services include a Gift & Loyalty Program, Mail Out Program, ACH services, and a Cash Advance Program to assist with merchant’s cash flow. For more information on a particular product or service from TransGlobal, see the company’s official website.

TransGlobal Payment Systems Payment Processing

  • Check Services
  • Contactless NFC
  • Credit Card Processing
  • Credit Card Terminals
  • Debit Card Processing
  • eCheck & ACH Processing
  • EMV Processing
  • Gift & Loyalty Program
  • Merchant Cash Advance
  • Mobile Payments App
  • Online Payments
  • Payment Gateway
  • POS Equipment
  • Recurring Billing
  • Virtual Terminal

TransGlobal Payment Systems Billing & Invoicing

  • Mobile Payments
  • Online Payments
  • Payment Processing
  • Recurring/Subscription Billing

TransGlobal Payment Systems Advertising & Sales

 
TransGlobal Payment Systems appears to rely on both sub-ISOs and independent sales agents to market its services.

Payment processors that employ independent sales agents typically face a relatively large number of complaints regarding their advertising practices. TransGlobal, however, only shows one public complaint, which mentions a misrepresentation of fees by the company’s sales agents.

The firm, however, does not appear to provide any misleading terms or promotions in its official marketing materials.  

Potential merchant clients are advised to work with a trusted sales rep and thoroughly review their contract’s terms prior to entering an agreement.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

TransGlobal Payment Systems Pricing, Rates & Fees

 

There is no publicly available information regarding TransGlobal’s rates.

It is known, however, that TransGlobal Payment Systems offers Level 2 and 3 Processing services for B2B and B2G transactions. These rates are different than traditional consumer credit processing rates in that they are based on a different set of interchange fees. 

eCommerce merchants looking to register with TransGlobal Payment Systems should be aware of any additional fees associated with using its online payment gateway. The most common such fees are Gateway Fees, Technical Support Fees, and Batch fees.

Pricing at a Glance

Pricing Model

Tiered Pricing

Swiped Rate

1.00% - 4.99%

Keyed-in Rate

1.00% - 4.99%

Mobile Payment Rate

Virtual Terminal Rate

1.00% - 4.99%

Monthly Fee

Variable

Payment Gateway Fee

Undisclosed

Batch Fee

Undisclosed

Early Termination Fee

Up to $495

PCI Compliance Fee

Up To $19.95 Per Month

Equipment Lease Terms

48 Month (locked)

Address Verification Service (AVS)

Application Fee

Account Setup Fee

$0

Gateway Setup Fee

Annual Fee

Monthly Minimum

Undisclosed

Statement Fee

TransGlobal Payment Systems Contract & Terms

There is no available information regarding TransGlobal’s rates and fees at this time. The company’s partnership with First Data suggests that a standard service contract is similar (if not identical) to that of First Data’s. 

A standard contract with TransGlobal Payment Systems, then, is likely a multi-year agreement with variable ETFs and up to a $19.95 monthly PCI Compliance Fee. 

The pricing and fees for these contracts can vary significantly depending on a merchant’s particular situation - how long they’ve been in business for, their industry, business type, and business size - as well as the agent that service is registered with.

TransGlobal offers POS equipment leases at a 48-month locked agreement. It’s important to note that, in many cases, POS equipment leases are much more expensive than purchasing the equipment outright.

Contract Length

3 Years

Early Termination Fee

Up to $495

TransGlobal Payment Systems Setup & Support

 

Setup Highlights

  • Documentation / Knowledge Base
  • Live Online (1-on-1)

Support Highlights

  • Domestic Phone Support (Business Hours)
  • Offshore Tech Support (After Hours)

TransGlobal Payment Systems Complaints, Ratings & Reviews

TransGlobal is accredited with the Better Business Bureau and maintains an “A+” rating on its BBB profile. Additionally, the company shows 0 complaints on its BBB profile over the last 36 months. 

We were able to locate one public complaint, which accused the company’s sales agents of misrepresenting monthly rates, but this in no way appears to be a shared experience among TransGlobal’s customers. 

The lack of negative reviews from merchant clients could indicate that TransGlobal Payment Systems has a strong customer support team and/or a transparent sales process.

Ratings

BBB

A+ and is Accredited since 2015. (0 Reviews; 0 Complaints)

Google

4.9 Stars / 11 Reviews

Facebook

5 Stars. Based on the opinion of 1 person

Yelp

N/A

Reviews

Total Online Reviews

50+

Total Online Complaints

<10

Lawsuits

None

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