Small-to-mid-sized merchants of all risk types in retail, e-commerce, gaming, gambling, and adult services industries
Paysafe is a sizeable independent merchant processor and provides POS solutions for small to mid-sized businesses operating in retail, e-commerce, online gaming, online gambling, and adult services. The company processes payments for traditional debit and credit cards and offers Paysafe digital wallets and eCash offerings to connect merchants and consumers.
Setup Fee: $0
Monthly Fee: Undisclosed
Swipe Rate: 1.00% - 4.99%
Keyed-in Rate: 1.00% - 4.99%
Early Termination Fee : $495+
Paysafe is an ISO/MSP of BBVA USA in Decatur, Alabama, BMO Harris Bank, N.A. in Chicago, Illinois, Merrick Bank of Woodbury, New York, Wells Fargo, N.A. in Concord, California, Woodforest National Bank in Houston, Texas.
Founded in 1997 by Joel Leonoff and headquartered in Isle of Man, UK, Paysafe employs nearly 3,000 employees, connecting businesses and customers across over 40 currencies in almost 70 payment types in 120 different markets internationally. The company has processed almost $103 billion in annualized transaction volume for merchants as of September 2020.
Paysafe was founded in 1997 by Joel Leonoff. Since then, it has become a large payment processor after acquiring several other merchant payment processors such as Delta Card Services, iPayment, Merchants' Choice Payments Solutions, MeritCard Solutions, Meritus Payment Solutions, Skrill, T.K. Global Partners, and most recently Openbucks. The company is currently headquartered in Isle of Man, UK, and is now led by CEO Philip McHugh.
According to the company's website, Paysafe has processed over a billion transactions worth about $103 billion in transactions for 3.8 million Paysafe Digital Wallet active users and 12 million eCash active users, but with the bulk of it coming from over 250,000 merchants.
Since the company's founding, it has gone public, in 2008, delisted and taken private. In 2017, a syndicate of investors led by private equity firms Blackstone Group and CVC Partners decided to delist the company and take it private in a deal worth about $4.7 billion. In December 2020, Paysafe merged with famed investor Bill Foley's special purpose acquisition company (SPAC) called Foley Trasimene Acquisition Corp II to relist its shares on the New York Stock Exchange under the Ticker PSFE, valuing the company at $9 billion.
Merchant Provider Risk Tolerance
Payment Processing: The company's payment processing solutions let over 250,000 merchants accept payments online and in-store worldwide.
Point of Sale: Paysafe partnered with Clover for mobile and traditional POS devices.
eCash: Paysafe's proprietary digital currency behind in-app, mobile and online transactions, such as in-game currency for Microsoft Xbox and DraftKings, among others.
Digital Wallet: Paysafe has a digital wallet network allowing users to deposit into, store, withdraw and pay with a virtual account.
Merchant Cash Advance: Paysafe offers cash advance services that let merchants meet working capital needs quickly. The can provides merchants advances ranging from $10,000 to $2,000,000.
Discloses All Important Terms
Public Pricing Available
Swiped Rate – 1.00% - 4.99%
Keyed-in Rate – 1.00% - 4.99%
Virtual Terminal Rate – 1.00% - 4.99%
Contract term – Three years
Early termination fees – Higher of $495 or liquidated damages (calculated based on monthly transaction volume and the number of months remaining in the contract
Monthly minimum – $14.99
PCI compliance fee – Not disclosed
Since 75% of the company's revenue is derived from e-commerce, merchants are likely to incur fees for services such as gateway charges, batch fees, and technical support fees. The company does not disclose these charges.
1.00% - 4.99%
1.00% - 4.99%
Mobile Payment Rate
Virtual Terminal Rate
1.00% - 4.99%
Payment Gateway Fee
Early Termination Fee
PCI Compliance Fee
Equipment Lease Terms
48 Month (locked)
Address Verification Service (AVS)
Account Setup Fee
Gateway Setup Fee
Paysafe has multiple agreements through its various subsidiaries it has acquired over the years. The most common contract term is a three-year agreement with an early termination fee of the greater of $495 or liquidated damages derived by a formula based on average monthly transaction volume and the number of months remaining on the contract.
Merchants should carefully review any non-cancelable long-term equipment lease agreement language in their contract with Paysafe for POS equipment.
1 Year3 Years
Early Termination Fee
Since Paysafe is a UK-based entity, the company does not have accreditation on the Better Business Bureau (BBB) website. However, most of the subsidiaries Paysafe has acquired over the years are US-based and have BBB profiles. The ratings and complaints vary by the subsidiary. Since Skrill does not have any support details listed, most complaints about that company pertain to support issues.
Paysafe offers payment processing to high-risk industries such as gambling and adult services. In such industries, chargebacks and high fund-holds are common and a common headache for merchants.
A+ (28 complaints)
2.7 Stars / 7 Reviews
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