Best for
Non-profits and schools across the nation looking to host auction and fundraising events
Specializes in
Greater Giving mainly aims at providing debit and credit card processing, event planning, donor management, auction solutions, and web hosting for non-profits.
Pricing Summary
Setup Fee: $0
Monthly Fee: $0
Swipe Rate: 1.75% or 2.25%
Keyed-in Rate: 3.45% + $0.35
Early Termination Fee : Liquidated Damages
Contract Terms:
Greater Giving is a subsidiary of Global Payments. Global Payments is a registered service provider of BMO Harris Bank, N.A, and Wells Fargo Bank, N.A.
Jeff Jetton is the Chief Strategy Officer and Founder of Greater Giving. The firm is located at 1920 NE Stucki Ave #140, Hillsboro, OR 97006, and happens to be a reputed fundraising software provider since 2009.
It was initially founded in 2002 under the alias of Auctionpay, Inc. The company expanded rapidly, and in 2009, it was purchased by Global Payments and repackaged as Greater Giving.
Greater Giving has over 10,000 clients with a history of processing more than $6 billion in fundraising.
The firm strongly believes in giving back to non-profits with on-going educational webinars and resources, engaging social media and blog posts, fundraising guides, Facebook, and LinkedIn user groups. Greater Giving also has a Giving Tuesday campaign and Thought Leadership Summit.
Head Quarters
Hillsboro, OR
Year Founded
2002
CEO
Jeff Jetton
Employees
110
Merchant Provider Risk Tolerance
Best for nonprofits and schools looking to host auction and fundraising events.
No monthly fee.
Zero setup fee.
Easy event check in.
Auction and early and self check in software.
Early termination fee.
Pricing is not transparent.
One year contract.
Automatically renewing agreement.
Employs independent sales agents.
The Event Software of Greater Giving manages all the necessary information to plan and execute a successful benefit auction and gala event. It enables you to track and register guests, sponsors, manage vendors and volunteers, manage guest seating, organize item procurement, print night of event papers like bid sheets, send emails, and analyze and report event success.
Customers get a package, which includes Event Software, Online Payments, and AuctionPay. The Online Bidding feature of Greater Giving is optional. Moreover, Event Software allows you to monitor all your event activities in a cloud-based centralized location. Storefront and Go Time enables you to deliver a great guest and volunteer experience with a user-friendly event and retail interface. All of these features are guaranteed to make your event a big hit! Additional details of services are as follows:
AuctionPay is a mobile and secure payment processing solution optimized for silent and non-silent auctions, galas, and golf tournaments. It enhances the guest experience by promoting a relaxed bidding atmosphere, reducing long check-out and check-in. It also removes inconsistencies that accompany manual, post-auction data entry, making your volunteers and staff more resourceful.
Online Payments are an adaptable way to accept credit card payments and raise funds. Visitors to your site can quickly and easily pre-register cards, register for an event, and make a membership payment, donation, etc. Online Payments can also help you pay for seminars, classes, or conferences.
Online Bidding (optional feature) enables your guests to participate in bidding on auction items from their tablets or smartphones. The online bidding solution has full integration with Event Software, which gives you all the functions and features you need to run a great online bidding event.
Discloses All Important Terms
No
Public Pricing Available
No
Greater Giving provides a 14 day free trial of their Event Software on their website.
However, the site does not display any pricing terms or details for customers. We were able to find a post on an auction forum from 2010, which gives us some details into AuctionPay's pricing and fees.
Online charges processed via the Online Payments services of AuctionPay, will be liable to the subsequent processing fees:
American Express, MasterCard, Visa, and Discover - 3.45% & $0.35 per transaction
Event charges are subject to the subsequent pass-through fee to cover the expense of processing transactions. The pass-through fees for various cards are as follows:
MasterCard, Visa, and Discover - 1.75%
American Express - 2.25%
Pricing Model
Flat Rate
Swiped Rate
1.75% or 2.25%
Keyed-in Rate
3.45% + $0.35
Mobile Payment Rate
Virtual Terminal Rate
1.75% or 2.25%
Monthly Fee
$0
Payment Gateway Fee
Undisclosed
Batch Fee
Early Termination Fee
Liquidated Damages
PCI Compliance Fee
None
Equipment Lease Terms
Undisclosed
Address Verification Service (AVS)
Application Fee
Account Setup Fee
$0
Gateway Setup Fee
Undisclosed
Annual Fee
Monthly Minimum
$0
Statement Fee
The official website does not show any terms or contracts for using their services.
With respect to the online post we found from 2010, the contract and terms for Greater Giving's services are as follows:
Contract Length
Unknown1 Year
Early Termination Fee
Liquidated Damages
Greater Giving conducts its operations in a fairly reputable manner. The firm has a profile on Better Business Bureau (BBB), which is currently showing an 'A+' rating. Moreover, the firm has been in operation for 18 years and is not BBB accredited as per the profile. Currently, Greater Giving has 0 complaints and 1 customer review (1 out of 5 stars), which talks about deceptive sales tactics. It seems like this is a one-off incident that does not impact the overall standing of the firm. There are no reviews for Greater Giving on popular social media platforms such as Facebook or Yelp.
BBB
A+ (0 complaints)
N/A
N/A
Yelp
N/A
Total Online Reviews
60+
Total Online Complaints
Lawsuits
None
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