CreditCardProcessing.com Review

Rates and Fees
/100
Truth in Advertising
/100
Consumer Reviews
/100
Customer Support
/100

Best for

Specializes in

Mobile Credit Card Payment Processing, Credit and Debit Card Processing, Merchant Payment Processing, Retail Credit Card Terminals and Credit Card Readers, Business Funding Solutions, point of sale systems, and Merchant Services

Pricing Summary

Setup Fee: $0

Monthly Fee: Undisclosed

Swipe Rate: 1.37% - 6.00%

Keyed-in Rate: 1.37% - 6.00%

Early Termination Fee : Up to $350

Contract Terms:

Month-to-month
Visit CreditCardProcessing.com

CreditCardProcessing.com has been providing merchant accounts and credit card processing since 1998. Today, over 153,000 businesses trust CreditCardProcessing.com with their credit card processing needs. Our compassionate and knowledgeable sales consultants will patiently guide business owners through every step of the process that is involved with facilitating the ability to accept credit cards.

CreditCardProcessing.com Overview

 

CreditCardProcessing.com is a merchant account provider that appears to have operated as either a subsidiary or an ISO ofPaysafe (formerly iPayment). An early version of the company’s homepage described it as “an iPayment company,” so it is likely that CreditCardProcessing.com exclusively offered iPayment contracts prior to its acquisition by Paysafe Group. It is unclear at this time whether CreditCardProcessing.com acts as a reseller for Paysafe or operates independently. The company also advertises Clover as a POS solution.

CreditCardProcessing.com states that it was founded in 1998 (although it’s possible that the company is simply using iPayment’s founding date) and claims to serve over 153,000 merchants. Ryan Mirpanah is listed as the most recent director of sales at CreditCardProcessing.com. The company is a registered ISO/MSP of Woodforest National Bank, The Woodlands Texas and of Compass Bank an Alabama State Chartered Bank, and is headquartered at 128 Vision Park Blvd, #300, Conroe, TX 77384.

Quick Facts

Head Quarters

Westlake Village, CA

Year Founded

1998

CEO

Ryan Mirpanah

Employees

50

Merchant Provider Risk Tolerance

What We Like

Month-to-month agreement

No setup or application fees

Good customer support

What We Don't Like

Deceptive advertising

Limited pricing disclosed online

Expensive for low-volume merchants

Industries Served

  • Clothing & Apparel
  • Convenience Store
  • Electronics
  • Marketing Agency
  • Personal Service
  • Property Management
  • Restaurant / Bar
  • SAAS
  • SEO & SEM Services
  • Thrift Store
  • Web Design Services

Business Types Served

  • Ecommerce
  • High Volume
  • Information
  • Low Risk
  • Mobile
  • MOTO
  • Online
  • Retail / Card Present
  • Small Business
  • Subscription / Continuity
  • Wholesale

CreditCardProcessing.com Products & Services

 

CreditCardProcessing.com offers retail and restaurant terminals, POS systems, mobile payment processing, phone and mail order processing, digital loyalty programs, e-commerce solutions, and serves customers in almost all industries in order to fulfill their individual business’ needs.

CreditCardProcessing.com Payment Processing

  • Contactless NFC
  • Credit Card Processing
  • Credit Card Terminals
  • Debit Card Processing
  • EMV Processing
  • Gift & Loyalty Program
  • Mobile Payments App
  • Online Payments
  • Payment Gateway
  • POS Equipment
  • Virtual Terminal

CreditCardProcessing.com Billing & Invoicing

  • Mobile Payments
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Recurring/Subscription Billing

CreditCardProcessing.com Advertising & Sales

 
CreditCardProcessing.com appears to market itself through the use of independent sales agents, traditional advertising, search engine marketing, and a referral program. The use of independent agents is typically linked to elevated complaint rates for a company (with iPayment being a prime example), and in the case of CreditCardProcessing.com, we have found a low-to-moderate number of complaints related to the sales experience. Complainants specifically mention hidden fees and higher-than-quoted rates. CreditCardProcessing.com’s relatively low sales complaint total is unexpected for a company that was at one point so closely linked to iPayment, but its complaint rate over the past two years is beginning to catch up to iPayment’s poor reputation.

We have located ads in both Google search results and on one of the company’s landing pages claiming that “rates start at 0.35%.” This rate is likely the company’s Qualified debit rate, but it makes no mention of the Mid-Qualified and Non-Qualified rates that merchants will pay on most debit and credit card transactions. We consider this type of rate quoting to be deceptive, as it could give merchants an unrealistic expectation of the rates they will pay. In fact, this type of quote seems to contradict the language on the company’s “Rates and Fees” page, which states that although “most merchants want to immediately know the exact rates and fees they will incur,” the company’s sales agents “are extremely well trained and they know that a ‘one size fits all’ approach is absolutely not in the best interest of our merchants.” For this reason, merchants are advised to not make any decisions based solely on rate quotes displayed in the company’s advertising.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

Yes

CreditCardProcessing.com Pricing, Rates & Fees

 

According to merchant complaints, the standard CreditCardProcessing.com can be cancelled at any time with no early termination fee, but one merchant in the comment section of this review does report a cancellation fee of up to $350. Complainants have described many various fees through the company, including a $99 annual PCI compliance fee, a $7.95 monthly gateway fee, a $5 monthly statement fee, a variable monthly minimum fee, and a tiered pricing plan with rates that vary from merchant to merchant.

The company also provides POS solutions and gateway services on its website. However, no details regarding gateway fees or other charges associated with equipment leases are disclosed on the website. CreditCardProcessing.com does advertise its use of Clover POS systems, which carry their own terms of service. It is not clear whether the company leases these POS terminals or is a reseller of Clover’s equipment.

In addition to its storefront payment processing services, CreditCardProcessing.com also dedicates a portion of its website that advertises its virtual terminal and payment gateway services. However, pricing on either of those services is not disclosed. However, the website does state that there is no set-up fee associated with these services. Additional rates and fees, including gateway fees, technical support fees, batch fees, and additional transaction rates typically apply to these e-commerce services.

Pricing at a Glance

Pricing Model

Tiered Pricing

Swiped Rate

1.37% - 6.00%

Keyed-in Rate

1.37% - 6.00%

Mobile Payment Rate

Virtual Terminal Rate

1.37% - 6.00%

Monthly Fee

Undisclosed

Payment Gateway Fee

Undisclosed

Batch Fee

Undisclosed

Early Termination Fee

Up to $350

PCI Compliance Fee

$99 Per Year

Equipment Lease Terms

Undisclosed

Address Verification Service (AVS)

$0.05/transaction

Application Fee

Account Setup Fee

$0

Gateway Setup Fee

$7.95 Per Month

Annual Fee

Monthly Minimum

$25

Statement Fee

$5 Per Month

CreditCardProcessing.com Contract & Terms

CreditCardProcessing.com appears to offer a month-to-month contract with no termination fees.

Contract Length

Month-to-month

Early Termination Fee

Up to $350

CreditCardProcessing.com Setup & Support

 

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)
  • FAQ

CreditCardProcessing.com Complaints, Ratings & Reviews

CreditCardProcessing.com have been accredited with the Better Business Bureau since December 2013 and is currently showing a grade of “A+" with 10 complaints in the last 36 months. 3 of these complaints were related to the product or service and 7 had to do with Billing/Collections issues. CreditCardProcessing.com resolved 1 complaints to the satisfaction of the merchant, while the remaining 9 either were resolved to the dissatisfaction of the merchant or did not receive a final response from the merchant.

Ratings

BBB

A+(10 complaints)

Google

N/A

Facebook

N/A

Yelp

N/A

Reviews

Total Online Reviews

50+

Total Online Complaints

30+

Lawsuits

None

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