Best for
Merchants with standard or high-risk businesses that need merchant accounts and payment processing services.
Specializes in
Zeno Payments specializes in working with high-risk merchants, but its primary focus is on offering merchant accounts and payment processing services to collection agencies. This company primarily offers online payment processing capabilities.
Pricing Summary
Setup Fee: N/A
Monthly Fee: N/A
Swipe Rate: 1.00% - 4.99%+
Keyed-in Rate: 1.00% - 4.99%+
Early Termination Fee : Variable
Contract Terms:
Zeno Payments is a company that has been around since 2012.
This company is a merchant account provider that offers payment processing services for both standard-risk and high-risk merchants, with a primary focus on collections agencies.
Zeno Payments is located in Woodinville, Washington, and the company president is Kris Munroe.
The Zeno Payments website describes the company as made up of individuals with more than sixty years of combined experience in software development, programming, website design and development, and IT services for collections agencies.
Zeno Payments is located in Woodinville, Washington, and the company does not list the acquiring banks it works with on its website. Kris Munroe is the president of this company.
This company can assist its merchant customers with every aspect of preparing to accept payments, including integrated payment portals for both credit card and ACH payments for the client’s website. Also, merchants in need of a website for their businesses can rely on Zeno Payments for a customized design, hosting, and other helpful services.
Head Quarters
15620 NE Woodinville Duvall Pl Woodinville, Washington 98072,
Year Founded
2012
CEO
Unknown
Employees
Unknown
Merchant Provider Risk Tolerance
Specializes in working with high risk merchants.
Accounts and payment processing services for collection agencies.
Offers software development, programming, and IT Services.
Multiple payment portals for credit card and ACH payments.
Customized website design and hosting.
No information available on point of sale terminals and systems integration.
Not a hardware reseller.
Limited variety of value added services.
Rates and fees not available on the website.
Early termination fee varies.
Hardware & Software
Zeno Payments offers two different payment portal options for its merchant customers. Each one has its own level of integration.
The Basic portal is available for all merchant accounts and allows merchants to accept single payments in any amount. A Real Time portal is also available, which allows customers to see their account balances and set up payment plans directly online.
Zeno Payments offers customized integrations with many platforms, even those that may not be currently supported. Some options include:
Debt Master
CUBS
Ontario Facs
Pamar
SQL
MySQL
There is no information on the Zeno Payments website regarding integrating with POS systems and terminals. This company also does not give any indication that it is a reseller for a company that offers hardware.
Value Added Services
While Zeno Payments does not offer a wide variety of value added services for its merchant customers, this company can assist merchants with website design as well as additional services.
Zeno Payments’ developers will consult with the client to determine their needs and design a wireframe mockup of a website to offer the merchant a preview of what their site will look like. Upon approval, the website will be developed, fully coded, and ready for use.
Hosting is available, or the merchant can choose to host the site with a different company. Websites can be designed for two audiences; potential clients and paying debtors.
Supported Payment Types & Services
Zeno Payments allows merchant customers to accept credit card and debit card payments (PIN and Signature) as well as ACH payments. Merchants opting for the company’s Real Time portal will be able to have their customers set up for recurring billing on a regular schedule.
Additional supported payment types include:
JCB
Diners Club
Private label cards
Discloses All Important Terms
No
Public Pricing Available
No
Zeno Payments does not publicly list its prices and fees on the company website. This is most likely because of the fact that its primary focus is on high-risk merchants, who will likely need their own pricing structures.
This company works with many acquiring banks for the purpose of offering the lowest possible rates to high-risk merchants. Merchants may also be subject to a rolling reserve for six months, depending on the requirements of the bank.
Pricing Model
Unknown
Swiped Rate
1.00% - 4.99%+
Keyed-in Rate
1.00% - 4.99%+
Mobile Payment Rate
Unknown
Virtual Terminal Rate
N/A
Monthly Fee
N/A
Payment Gateway Fee
N/A
Batch Fee
N/A
Early Termination Fee
Variable
PCI Compliance Fee
Variable
Equipment Lease Terms
Variable
Address Verification Service (AVS)
Unknown
Application Fee
Unknown
Account Setup Fee
N/A
Gateway Setup Fee
N/A
Annual Fee
N/A
Monthly Minimum
N/A
Statement Fee
N/A
The Zeno Payments website does not provide any information regarding contracts and terms. However, it is likely that contract length varies for each merchant customer based on their risk level, processing volume, business size, and additional factors.
Contract Length
Variable
Early Termination Fee
Variable
Merchants that choose to do business with Zeno Payments are likely to be able to get set up to accept payments within just a few days. Those in need of websites will take longer, but if integration is all that is needed, the process can typically be handled very quickly.
The company website states that denials are rare and conditional approval is generally offered to most merchants with a reserve balance.
BBB Rating
Zeno Payments is not accredited with the Better Business Bureau, but the company does have an A+ rating with the BBB. There have been no complaints filed in the last three years.
Other Online Reviews
There are no other online reviews or complaints about Zeno Payments’ services and no indication that this company is a scam.
BBB
N/A
N/A
N/A
Yelp
N/A
Total Online Reviews
Unknown
Total Online Complaints
Lawsuits
Unknown
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