Workwell™ Technologies is best for small to mid-sized low-risk businesses of any industry. The company can also service international merchants.
Workwell Technologies (Workwell) processes payments for debit and credit card transactions, catering to many different industries. The company is ideal for merchants, which can also utilize various other products, such as employee and time management tools and Point-of-Sale terminals. Through the company's Payvision partnerships, Workwell can process international merchants as well. The company offers a phone number for inquiries seven days a week, along with the option to text, email, and chat with their support team with any questions.
Setup Fee: $0
Monthly Fee: Undisclosed
Swipe Rate: $2.99%+$0.10
Keyed-in Rate: $2.99%+$0.10
Early Termination Fee : None
Workwell is a sub-ISO of Paya (formerly Sage Payments) and Payvision. The company's acquiring bank is BMO Harris Bank, N.A. of Chicago, Illinois.
The company was founded in 2005, and its current CEO is Chad Buckmaster. Workwell's company headquarters are in Carlsbad, California.
With headquarters in Carlsbad, California, Workwell was founded in 2005, and it was initially known as Processing Point. In 2018, the name was changed to Workwell Technologies. The company's current CEO is Chad Buckmaster. It is important to note that Workwell is not a merchant processor but a reseller of Paya and Payvision's processing services. The company has also partnered with Dejvoo and TSYS for POS equipment.
Workwell has been accredited with the Better Business Bureau (BBB) since 2010 and has an A+ rating. There have been no complaints about Workwell in the last three years.
Merchant Provider Risk Tolerance
Workwell is not a merchant processor and a provider of the cloud-based back-office software solution. The company's services include:
uAccept: Workwell resells payment processing services for low-risk merchants, including international merchants for Paya and Payvision.
uAccept POS: The company also offers its brand of POS terminals with functionality to integrate with its uText service and QuickBooks Online. Workwell has also partnered with EMV-compliant mobile POS equipment providers such as TSYS and Dejvoo.
uAttend: The company offers cloud-based attendance and time-tracking hardware and software for using fingerprint and voice biometric scanners or touch-free facial recognition devices.
uText: Allows merchants to communicate with customers directly through the POS terminal to make or confirm orders and send them text receipts.
Workwell also offers Gateways solutions through Authorize.net.
Discloses All Important Terms
Public Pricing Available
Qualified rate – 1.59% + $0.10/transaction
Mid-qualified rate – 2.49% + $0.10/transaction
Non-qualified rate – 2.99% + $0.10/transaction
Contract term – None
Renewal term – None
Early termination fees – None
PCI compliance fee – Not available
Monthly Gateway fee – $9.95/month + $0.10/transaction
uAccept POS Hardware costs:
$449 – 8" touchscreen
$649 – 9.7" touchscreen
$849 – 15.7" touchscreen
uAccept POS Subscription – $49/month for first POS device, $19/month for additional devices
uText - $19.99/month
The company also clarifies that merchants processing tips via the BridgePay gateway integrated into an uAccept POS device may accrue a higher cost for manual swipe transactions if the merchant account is from Global Payments East, FDNashville, Elavon, or WorldPay.
Mobile Payment Rate
Virtual Terminal Rate
Payment Gateway Fee
$9.95 Per Month+$0.10 per transaction
Early Termination Fee
PCI Compliance Fee
Equipment Lease Terms
Address Verification Service (AVS)
Account Setup Fee
Gateway Setup Fee
Workwell resells merchant processing services on behalf of Paya and Payvision and does not require a multi-year licensing agreement or early termination fees.
The company also does not lease POS equipment but instead sells it for a one-time cost. There is a monthly fee for Workwell's POS software. Merchants should carefully review the terms of the company's POS offering for hardware and software costs.
Month-to-month1 Year3 Years
Early Termination Fee
There are no complaints against Workwell on any online forum. The company is accredited by the Better Business Bureau (BBB) since 2010 and has an A+ rating without any complaints in the last three years.
There was a class-action lawsuit that Workwell settled for nearly $1 million in damages pertaining to the violation of the Biometric Information Privacy Act. The lawsuit alleged that the company collected employee biometric information without prior consent.
4.4 Stars / 16 Reviews
5 Stars / Based on the opinion of 8 people
Total Online Reviews
Total Online Complaints
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