Workwell Technologies Review

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Best for

Workwell™ Technologies is best for small to mid-sized low-risk businesses of any industry. The company can also service international merchants.

Specializes in

Workwell Technologies (Workwell) processes payments for debit and credit card transactions, catering to many different industries. The company is ideal for merchants, which can also utilize various other products, such as employee and time management tools and Point-of-Sale terminals. Through the company's Payvision partnerships, Workwell can process international merchants as well. The company offers a phone number for inquiries seven days a week, along with the option to text, email, and chat with their support team with any questions.

Pricing Summary

Setup Fee: $0

Monthly Fee: Undisclosed

Swipe Rate: $2.99%+$0.10

Keyed-in Rate: $2.99%+$0.10

Early Termination Fee : None

Contract Terms:

Month-to-month 1 Year 3 Years
Visit Workwell Technologies

Workwell is a sub-ISO of Paya (formerly Sage Payments) and Payvision. The company's acquiring bank is BMO Harris Bank, N.A. of Chicago, Illinois.

The company was founded in 2005, and its current CEO is Chad Buckmaster. Workwell's company headquarters are in Carlsbad, California.

Workwell Technologies Overview


With headquarters in Carlsbad, California, Workwell was founded in 2005, and it was initially known as Processing Point. In 2018, the name was changed to Workwell Technologies. The company's current CEO is Chad Buckmaster. It is important to note that Workwell is not a merchant processor but a reseller of Paya and Payvision's processing services. The company has also partnered with Dejvoo and TSYS for POS equipment.

Workwell has been accredited with the Better Business Bureau (BBB) since 2010 and has an A+ rating. There have been no complaints about Workwell in the last three years.

Quick Facts

Head Quarters

Carlsbad, CA

Year Founded



Chad Buckmaster



Merchant Provider Risk Tolerance

What We Like

What We Don't Like

Industries Served

  • Clothing & Apparel
  • Convenience Store
  • Electronics
  • Moving Companies
  • Personal Service
  • Restaurant / Bar
  • SAAS
  • Thrift Store

Business Types Served

  • High Volume
  • Information
  • Low Risk
  • Mom & Pop
  • Retail / Card Present
  • Small Business
  • Wholesale

Workwell Technologies Products & Services


Workwell is not a merchant processor and a provider of the cloud-based back-office software solution. The company's services include:

uAccept: Workwell resells payment processing services for low-risk merchants, including international merchants for Paya and Payvision.

uAccept POS: The company also offers its brand of POS terminals with functionality to integrate with its uText service and QuickBooks Online. Workwell has also partnered with EMV-compliant mobile POS equipment providers such as TSYS and Dejvoo.

uAttend: The company offers cloud-based attendance and time-tracking hardware and software for using fingerprint and voice biometric scanners or touch-free facial recognition devices.

uText: Allows merchants to communicate with customers directly through the POS terminal to make or confirm orders and send them text receipts.

Workwell also offers Gateways solutions through

Workwell Technologies Payment Processing

  • Bitcoin Processing Compatible
  • Credit Card Processing
  • Debit Card Processing
  • Gift Card Management
  • Ongoing Negotiation & Advocacy
  • Payment Gateway
  • POS Equipment

Workwell Technologies Billing & Invoicing

  • Mobile Payments
  • Online Payments
  • Payment Processing

Workwell Technologies Advertising & Sales

Workwell does hire outside and inside sales teams to build out the company's sales pipeline. The company does not appear to have engaged in any deceptive or aggressive advertising tactics. Its zero complaints on the BBB website, or other online forums are a testament to that.

Truth in Marketing

Discloses All Important Terms


Public Pricing Available


Workwell Technologies Pricing, Rates & Fees


Qualified rate – 1.59% + $0.10/transaction

Mid-qualified rate – 2.49% + $0.10/transaction

Non-qualified rate – 2.99% + $0.10/transaction

Contract term – None

Renewal term – None

Early termination fees – None

PCI compliance fee – Not available

Monthly Gateway fee – $9.95/month + $0.10/transaction

uAccept POS Hardware costs:

$449 – 8" touchscreen

$649 – 9.7" touchscreen

$849 – 15.7" touchscreen

uAccept POS Subscription – $49/month for first POS device, $19/month for additional devices

uText - $19.99/month 

The company also clarifies that merchants processing tips via the BridgePay gateway integrated into an uAccept POS device may accrue a higher cost for manual swipe transactions if the merchant account is from Global Payments East, FDNashville, Elavon, or WorldPay.

Pricing at a Glance

Pricing Model

Flat Rate

Swiped Rate


Keyed-in Rate


Mobile Payment Rate

Virtual Terminal Rate


Monthly Fee


Payment Gateway Fee

$9.95 Per Month+$0.10 per transaction

Batch Fee

Early Termination Fee


PCI Compliance Fee


Equipment Lease Terms


Address Verification Service (AVS)

Application Fee

Account Setup Fee


Gateway Setup Fee


Annual Fee

Monthly Minimum


Statement Fee

Workwell Technologies Contract & Terms

Workwell resells merchant processing services on behalf of Paya and Payvision and does not require a multi-year licensing agreement or early termination fees.

The company also does not lease POS equipment but instead sells it for a one-time cost. There is a monthly fee for Workwell's POS software. Merchants should carefully review the terms of the company's POS offering for hardware and software costs.

Contract Length

Month-to-month1 Year3 Years

Early Termination Fee


Workwell Technologies Setup & Support


Setup Highlights

  • Documentation / Knowledge Base
  • Live Online (1-on-1)

Support Highlights

  • Domestic Phone Support (Business Hours)

Workwell Technologies Complaints, Ratings & Reviews

There are no complaints against Workwell on any online forum. The company is accredited by the Better Business Bureau (BBB) since 2010 and has an A+ rating without any complaints in the last three years.

There was a class-action lawsuit that Workwell settled for nearly $1 million in damages pertaining to the violation of the Biometric Information Privacy Act. The lawsuit alleged that the company collected employee biometric information without prior consent.



A+(0 complaints)


4.4 Stars / 16 Reviews


5 Stars / Based on the opinion of 8 people




Total Online Reviews


Total Online Complaints




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