Small businesses, online businesses, electronic stores, restaurants, bars.
Wholesale Payments markets itself as a full-service solution to payment processing. It services small businesses, e-commerce, restaurants, bars, and other companies. Gift and loyalty cards and cash advances are part of its primary services.
Setup Fee: $0
Monthly Fee: ranging from $30 to $72.95
Swipe Rate: 1.00% - 4.99%
Keyed-in Rate: 1.00% - 4.99%
Early Termination Fee : $500
Mark Hodges founded Wholesale Payments in 2006 under Lubbock Credit Wholesale in Lubbock, Texas, which was then changed to Wholesale Payments in 2007. Wholesale Payments employs over 100 people. It mainly serves smaller businesses and e-commerce stores.
Wholesale Payments markets itself as a full-service solution to payment processing. It offers a wide variety of services, including traditional processing, gift and loyalty cards, cash advances, and more. It focuses on serving smaller businesses and online businesses. It has a pricing model that is either tiered-pricing or flat-rate: some sources say it offers both options. Various forms of mobile and contactless payment options are also available. Wholesale Payments' overall reputation, industry-wise, is average but mixed. There are a noticeable amount of complaints about the company online, both on BBB and other websites. Wholesale Payments also offers check services, equipment leasing, and more. This equipment leasing can last several years and is done through First Data Global Leasing.
Merchant Provider Risk Tolerance
Point 1: Full-Service Payment Processing
Wholesale Payments offers a full-service payment processing plan. It allows a merchant to accept debit and credit cards, cash checks electronically using a POS terminal, take mobile payments and other forms of contactless payment, and more. It mentions specifically on its site that restaurants, retail, and gas stations benefit most from its specific processing solutions.
Point 2: Gift Card & Loyalty Programs
As many other merchant account providers do, Wholesale Payments offers both a Gift Card Program as well as a Loyalty Program. This allows merchants to create and sell gift cards that generate sales when they are sold and when they are redeemed. Gift Cards create extra revenue for merchants. Loyalty programs are also useful to merchants as they tend to cause repeated business because it is a good deal to customers. Promotions, sales, or special discounts can be offered through loyalty programs, resulting in short-term surges of sales.
Point 3: Cash Advances for Merchants
Wholesale Payments offers cash advances for merchants, which can be especially useful in several industries, particularly retail and restaurants/bars, among others. Wholesale Payments offers 150k per location and stipulates that they don't collect payment until you do, taking a small percentage additionally from each sale until the debt is paid off. The cash advance is a fully automated process, and bad credit does not automatically disqualify you for a cash advance from Wholesale Payments.
Discloses All Important Terms
Public Pricing Available
Wholesale Payments uses both a tiered-pricing model as well as a flat-rate model. Not all of the fees are disclosed by Wholesale Payments, but several different bits of information are known: monthly fees can range from $30 to over $70, and there is a rather large termination fee of $500 attached if you cancel the contract early. Wholesale Payments sells equipment through First Data Global Leasing; this agreement typically lasts 48 months and is charged at $65 per month. Some aspects of its pricing are transparent, but others are not.
Tiered PricingFlat Rate
1.00% - 4.99%
1.00% - 4.99%
Mobile Payment Rate
Virtual Terminal Rate
1.00% - 4.99%
ranging from $30 to $72.95
Payment Gateway Fee
Early Termination Fee
PCI Compliance Fee
Equipment Lease Terms
48 Month (locked); $65 Per Month
Address Verification Service (AVS)
Account Setup Fee
Gateway Setup Fee
Wholesale Payments uses a three-year contract--from a company called Priority Payment Systems--that has an early termination fee of up to $500. Not many other specific terms of the Priority Payment Systems contract are known, or whether Wholesale Payments uses any different kinds of deals besides that. There are a noticeable amount of complaints revolving around difficulty canceling the services and contract terms that were not disclosed by sales representatives.
Early Termination Fee
Wholesale Payments is not accredited on BBB. It has 3 out of 5 stars with 17 reviews. There are also over 30 customer complaints on BBB, and only some were resolved or even answered. Other websites such as Indeed, Google and Glassdoor have also weighed in: Indeed has it rated at 3.8 out of 15 reviews, Google has it rated at 3.7 out of 300 reviews, and Glassdoor has it rated at 3.6 out of 24 votes.
Wholesale Payments has no noticeable lawsuits, class-action or otherwise, currently ongoing. It also was not the subject of any legal action in the past.
The most common complaints about Wholesale Payments revolve around advertising and sales issues, echoing many merchants' complaints about the Wholesale Payments review team.
3.7 Stars / 252 Reviews
Total Online Reviews
Total Online Complaints
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