VersaPay Review

Rates and Fees
98/100
Truth in Advertising
95/100
Consumer Reviews
95/100
Customer Support
90/100
5

Best for

Mid to large-sized eCommerce, B2B, and POS-based businesses

Specializes in

Account receivable (AR) management, online and mobile payment processing, POS solutions

Pricing Summary

Setup Fee: $0

Monthly Fee: Undisclosed

Swipe Rate: 2.39% + $0.25

Keyed-in Rate: 2.99% + $0.20

Early Termination Fee : None

Contract Terms:

Month-to-month
Visit VersaPay

VersaPay is a Canadian-based financial tech company and merchant account provider that was founded in 2005. 

The firm provides POS solutions and, more prominently, a comprehensive ARC software that’s designed to process a wide variety of customer payment methods virtually.

VersaPay Overview

 

VersaPay Corporation is a Canadian financial tech company that provides electronic invoicing and merchant account services. 

The primary service offered by VersaPay is its accounts receivable management software, which is intended to make it easier for a merchant’s clients to receive and pay bills online. 

Payment processing company BluePay acquired VersaPay’s merchant services department in 2017 and currently administers the services and products provided to merchants by VersaPay. These payment processing services are only available for merchants based in the USA and Canada.

Quick Facts

Head Quarters

Toronto, Ontario

Year Founded

2005

CEO

Craig O'Neill

Employees

130

Merchant Provider Risk Tolerance

What We Like

What We Don't Like

Industries Served

  • Clothing & Apparel
  • Convenience Store
  • Electronics
  • Gas Station
  • Hosting
  • Marketing Agency
  • Moving Companies
  • Personal Service
  • Property Management
  • SAAS
  • SEO & SEM Services
  • Thrift Store
  • Web Design Services

Business Types Served

  • B2B
  • Ecommerce
  • Information
  • Low Risk
  • MLM
  • Mobile
  • Mom & Pop
  • MOTO
  • Online
  • Retail / Card Present
  • Small Business
  • Wholesale

VersaPay Products & Services

 

VersaPay offers its ARC software as a comprehensive solution for merchants to process customer payments electronically. Among the payment types accepted are credit and debit cards, virtual cards, ACH payments, checks, bank wire transfers, as well as Apple Pay and PayPal. 

The ARC software is advertised to automatically integrate payment and sales data with a merchant’s ERP.

Onboarding your paying customers to the ARC software is required but advertised to be quick and simple. 

VersaPay Payment Processing

  • Credit Card Processing
  • Debit Card Processing
  • Online Payments
  • POS Equipment
  • Recurring Billing
  • Virtual Terminal

VersaPay Billing & Invoicing

  • Mobile Payments
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Recurring/Subscription Billing

VersaPay Advertising & Sales

 
VersaPay does not employ independent sales agents like many other merchant account providers. Rather, the company relies on its strategic partnerships as well as an external team of sales agents to advertise its services. 

The firm scores high for truth in advertising as it does not appear to include any deceptive information in its official materials. Additionally, we were only able to locate one complaint from 2010 that criticized the company for an undisclosed early termination fee.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

VersaPay Pricing, Rates & Fees

 

VersaPay does not directly disclose its full pricing structure but we can consider Bluepay’s pricing structure since it is the provider of VersaPay’s payment processing. 

It is likely that VersaPay charges a 2.39% plus $0.25 per transaction. Keyed-in transactions require a fee of 2.99% plus $0.20 per transaction. 

VersaPay’s mobile payment solution is advertised to charge a 2.59% plus $0.15 fee per transaction. 

If VersaPay takes on Bluepay’s PCI compliance fee then this would entail an additional annual fee of $99.

Pricing at a Glance

Pricing Model

Interchange PlusTiered PricingFlat Rate

Swiped Rate

2.39% + $0.25

Keyed-in Rate

2.99% + $0.20

Mobile Payment Rate

2.59% + $0.15

Virtual Terminal Rate

2.99% + $0.20

Monthly Fee

Undisclosed

Payment Gateway Fee

Undisclosed

Batch Fee

Undisclosed

Early Termination Fee

None

PCI Compliance Fee

$99

Equipment Lease Terms

Undisclosed

Address Verification Service (AVS)

Application Fee

Account Setup Fee

$0

Gateway Setup Fee

Undisclosed

Annual Fee

Undisclosed

Monthly Minimum

Undisclosed

Statement Fee

VersaPay Contract & Terms

A standard contract with VersaPay is actually a month-to-month agreement that can be terminated at any time with no ETF

This flexibility in VersaPay’s contracts is not too common among other merchant account providers and could serve to be very beneficial for some merchants.

VersaPay also offers POS equipment leases but rates and fees can vary significantly depending on the merchant’s size and industry.

Contract Length

Month-to-month

Early Termination Fee

None

VersaPay Setup & Support

 

Setup Highlights

  • Documentation / Knowledge Base
  • Live Online (1-on-1)

Support Highlights

  • Domestic Phone Support (Business Hours)
  • Offshore Tech Support (After Hours)

VersaPay Complaints, Ratings & Reviews

VersaPay is not accredited with the Better Business Bureau but it maintains an “A+” rating on its profile with the BBB. The firm has received 0 complaints over the last 36 months.

Outside of its BBB profile, we were able to locate four negative reviews against VersaPay. Interestingly enough, three of those four reviews were cited as being written by former employees of the firm. Those three reviews criticize VersaPay for having a “disorganized” work environment.

The lack of negative reviews from merchant clients could indicate that the firm has a strong customer support team and/or a transparent sales process despite having potential internal complications.

Ratings

BBB

NR

Google

4.1 Stars / 9 Reviews

Facebook

N/A

Yelp

No Reviews yet

Reviews

Total Online Reviews

80+

Total Online Complaints

<10

Lawsuits

None

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