USPAY Group Review

Rates and Fees
50/100
Truth in Advertising
60/100
Consumer Reviews
40/100
Customer Support
70/100
3

Best for

Businesses of all sizes involved in healthcare, retail, and dining according to the official website.

Specializes in

USPAY Group mainly offers credit card processing for hospitals, physician practices, etc. The firm also serves sectors like e-commerce, retail, restaurants, and entertainment. Moreover, USPAY Group provides state of the art POS terminals and affordable payment solutions. 

Pricing Summary

Setup Fee: $0

Monthly Fee: $25

Swipe Rate: 1.00% - 4.99%

Keyed-in Rate: 1.00% - 4.99%

Early Termination Fee : $250 - $495

Contract Terms:

3 Years
Visit USPAY Group

USPAY Group is an ISO of Synovus Bank, Columbus, GA since 2005Its main benefits include providing interchange-plus pricing and 24/7 customer support. Gary Ramesberger is the Founder and CEO of the firm located in New York

USPAY Group Overview

 

Previously known as Premier Merchant Processing, USPAY Group offers merchant account services, credit card processing, and payment gateways to more than 25,000 clients as per the website.

USPAY Group covers multiple industries, including healthcare, dining, entertainment, e-commerce, and retail.

 

 

Quick Facts

Head Quarters

Levittown, NY

Year Founded

2005

CEO

Gary Ramesberger

Employees

40

Merchant Provider Risk Tolerance

What We Like

Interchange-plus pricing available

Offers 24/7 customer support

What We Don't Like

Three-year contract with early termination fee

Pattern of misleading sales practices

Website offers very little information about products and services

Industries Served

  • Cigars & Tobacco
  • Clothing & Apparel
  • Convenience Store
  • Electronics
  • Gaming
  • Gas Station
  • Healthcare
  • Hunting & Outdoor Equipment
  • Medical
  • Nutraceuticals & Supplement
  • Personal Service
  • Pharmaceutical
  • Restaurant / Bar
  • Self Defense, Tasers & Stun Guns
  • Smoking Accessories
  • Telemedicine
  • Thrift Store

Business Types Served

  • Ecommerce
  • Enterprise Merchant Accounts
  • High Risk
  • High Volume
  • Information
  • Low Risk
  • MLM
  • Mom & Pop
  • Online
  • Retail / Card Present
  • Small Business
  • Wholesale

USPAY Group Products & Services

 

Based on its website, USPAY's products and services are as follows:

Payment gateway:  USPAY's payment gateway is one of the firm's main offerings. It comes with a virtual terminal that accepts card-present transactions with an additional USB magstripe card reader. An Authorize.Net gateway is also available if you prefer to use it.

Mobile payments: The firm uses iProcess, a third party mobile application that many processors use. It's free on the Apple Store and Google Play Store. It allows you to connect to an encrypted sweeper and also has signature capture on screen, and digital data storage.

ViMAS: USPAY's online account management system allows merchants to control their accounts anywhere, anytime. ViMAS provides transaction summary reports, monthly statements, and more. Plus, it also comes with a text messaging feature that allows merchants to get account updates even when they are not online.

USPAY Group Payment Processing

  • Check Services
  • Credit Card Processing
  • Credit Card Terminals
  • Debit Card Processing
  • Gift & Loyalty Program
  • Mobile Payments App
  • Online Payments
  • Payment Gateway
  • POS Equipment
  • Recurring Billing
  • Shopping Cart Integration
  • Virtual Terminal

USPAY Group Billing & Invoicing

  • Mobile Payments
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Recurring/Subscription Billing

USPAY Group Advertising & Sales

 
USPAY Group relies on an in-house sales team that's responsible for online advertising and telemarketing of its services.

Although the company has 5 complaints on its BBB profile, none are advertising/sales related.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

USPAY Group Pricing, Rates & Fees

 

Based on online reviews, USPAY Group enforces the following fees:




  • Annual fee of $79

  • PCI compliance fee of $99 

  • Non-compliance fee of $14.95

Pricing at a Glance

Pricing Model

Interchange PlusTiered Pricing

Swiped Rate

1.00% - 4.99%

Keyed-in Rate

1.00% - 4.99%

Mobile Payment Rate

Undisclosed

Virtual Terminal Rate

Undisclosed

Monthly Fee

$25

Payment Gateway Fee

Undisclosed

Batch Fee

Undisclosed

Early Termination Fee

$250 - $495

PCI Compliance Fee

$99/yr

Equipment Lease Terms

48-month (locked) & Equipment Lease Cost: $1,000+

Address Verification Service (AVS)

Undisclosed

Application Fee

Undisclosed

Account Setup Fee

$0

Gateway Setup Fee

Undisclosed

Annual Fee

$79

Monthly Minimum

$25

Statement Fee

Undisclosed

USPAY Group Contract & Terms

Online reviews state that the USPAY Group contract is a 3-year agreement with an early termination fee (ETF) in the range of $250 – 495.

Contract Length

3 Years

Early Termination Fee

$250 - $495

USPAY Group Setup & Support

 

Setup Highlights

  • In Person
  • Recorded Video Training

Support Highlights

  • Domestic Phone Support (Business Hours)
  • Offshore Tech Support (After Hours)

USPAY Group Complaints, Ratings & Reviews

Neither Facebook nor Yelp has any ratings to show.

Since 2010, the firm has a profile with Better Business Bureau, and it currently has an A+ rating. However, it has a customer rating of 2.33 out of 5 stars (3 reviews).

Currently, the firm has 5 complaints, out of which 2 are related to billing and collection, and 3 are product/service-related.

Only 1 complaint saw resolution in the past year.

Ratings

BBB

A+ (5 complaints)

Google

N/A

Facebook

None

Yelp

N/A

Reviews

Total Online Reviews

40+

Total Online Complaints

10+

Lawsuits

None

NEED A MERCHANT ACCOUNT PROVIDER?

If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks

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