Talus Payments Review

Rates and Fees
50/100
Truth in Advertising
40/100
Consumer Reviews
90/100
Customer Support
60/100
3

Best for

Talus caters its services to small companies of around 20 employees, such as auto repair shops, bars, salons, and home service repairs.

Specializes in

Talus Payments' products and services include providing terminals and POS, custom gift cards, and merchant cash advances. It primarily seeks to offer payment solutions to smaller brick-and-mortar businesses such as retail shops and bars.

Pricing Summary

Setup Fee: $0

Monthly Fee: $25+ Per Month

Swipe Rate: 1.00% - 4.99%

Keyed-in Rate: 1.00% - 4.99%

Early Termination Fee : $295 - $1,000+

Contract Terms:

3 Years
Visit Talus Payments

Talus Payments, also known as Talus Pay, is an ISO of Synovus Bank, Columbus, GA, and a reseller of TSYS since 2016. Scott Cruickshank is the CEO, and the company is headquartered in Dallas, Texas. The company's core competencies include providing merchant loans and POS solutions.

 

Talus Payments Overview

 

Talus is a technology-first company that, according to its website, prioritizes client support for its network of small businesses. It seems to specialize in businesses like auto repair shops, bars, salons, and home service repairs, and in-person stores that can utilize its POS solutions.


Quick Facts

Head Quarters

Dallas, TX

Year Founded

2006

CEO

Scott Cruickshank

Employees

200

Merchant Provider Risk Tolerance

What We Like

Gift card processing

Merchant cash advances

What We Don't Like

Extensive use of telemarketers and independent sales agents

Expensive tiered pricing rates

Three-year contracts with automatic renewal clauses and early terminal fees

Industries Served

  • Accounting & Tax Prep
  • Cigars & Tobacco
  • Clothing & Apparel
  • Convenience Store
  • Credit Repair
  • Debt Consolidation
  • Education
  • Educational Seminars
  • Electronics
  • Gaming
  • Gas Station
  • Healthcare
  • Hunting & Outdoor Equipment
  • Legal
  • Marketing Agency
  • Moving Companies
  • Nutraceuticals & Supplement
  • Personal Service
  • Property Management
  • Restaurant / Bar
  • SAAS
  • SEO & SEM Services
  • Telemedicine
  • Thrift Store

Business Types Served

  • Ecommerce
  • High Volume
  • Information
  • Low Risk
  • Mobile
  • Mom & Pop
  • Online
  • Retail / Card Present
  • Small Business

Talus Payments Products & Services

 

Talus Payments promotes the following products and services on its website:

POS Terminal: The PAX A920 terminal includes all the standard functionality of a traditional terminal combined with the convenience of SwipeSimple. It is a cloud-based payment processing solution that's perfect for a growing small business. The vital feature is accepting payments via EMV chip, magnetic strips, and even contactless apps like Apple Pay.

Cash Advance: The affiliate of Talus Payments, Advance America Capital Corp., provides merchants with the cash necessary to finance business operations. AAC is not a bank, and the funding is not a merchant loan. The firm deducts a small percentage of credit card receivables until the merchant repays the approved amount.

Gift Cards: It offers a risk-free way for new customers to try out merchant services and give loyal customers plenty of incentive to keep coming back. Integrate gift card transactions with your POS system to keep data secured in one place. Plus, advanced analytics and reporting ensure a boost in sales.

Talus Payments Payment Processing

  • Check Services
  • Contactless NFC
  • Credit Card Processing
  • Credit Card Terminals
  • Debit Card Processing
  • EMV Processing
  • Gift & Loyalty Program
  • Merchant Cash Advance
  • Mobile Card Reader
  • Mobile Payments App
  • Online Payments
  • Payment Gateway
  • POS Equipment
  • Virtual Terminal

Talus Payments Billing & Invoicing

  • Mobile Payments
  • Online Invoicing
  • Online Payments
  • Payment Processing

Talus Payments Advertising & Sales

 
Talus Payments primarily markets its services through a channel of resellers, independent sales agents, and telemarketing. It also has a solutions consultant program according to the official website.

Among the many 46 complaints mentioned on BBB, 15 advertising/sales complaints cite Talus Payments using aggressive telemarketing strategies.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

Talus Payments Pricing, Rates & Fees

 

Online reviews indicate that Talus Payments charges:




  • An early termination fee of $295

  • An application fee of $99

  • An account maintenance fee of $9.50

  • A PCI compliance fee of $9.95

  • A corporate charge of $98

Pricing at a Glance

Pricing Model

Interchange PlusTiered Pricing

Swiped Rate

1.00% - 4.99%

Keyed-in Rate

1.00% - 4.99%

Mobile Payment Rate

1.00% - 4.99%

Virtual Terminal Rate

1.00% - 4.99%

Monthly Fee

$25+ Per Month

Payment Gateway Fee

Undisclosed

Batch Fee

N/A

Early Termination Fee

$295 - $1,000+

PCI Compliance Fee

$9.95 Per Month

Equipment Lease Terms

$39 - $150+ Per Month / 48 Month (Locked)

Address Verification Service (AVS)

Application Fee

$99

Account Setup Fee

$0

Gateway Setup Fee

Undisclosed

Annual Fee

"Corporate Fee” of $98 per location

Monthly Minimum

$25

Statement Fee

N/A

Talus Payments Contract & Terms

Talus Payments offers a 3-year contract with automatic 2-year renewals and charges an early termination fee (ETF) of $295 according to online reviews.


Contract Length

3 Years

Early Termination Fee

$295 - $1,000+

Talus Payments Setup & Support

 

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)

Talus Payments Complaints, Ratings & Reviews

Since 2017, Talus Payments has a profile with Better Business Bureau, and it currently boasts an A+ rating. It is BBB-accredited, and it has a customer rating of 4.77 out of 5 (366 reviews).

Moreover, said profile has 46 complaints to report: 18 product problems, 15 advertising/sales issues, and 13 billing complaints.

 

Ratings

BBB

A+ (45 Customer Complaints)

Google

4.4 Stars / 433 Reviews

Facebook

1 Star / Based on the opinion of 3 people

Yelp

N/A

Reviews

Total Online Reviews

430+

Total Online Complaints

50+

Lawsuits

None

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