T1 Payments Review
T1 Payments is a merchant account provider that specializes in processing payments for high-risk merchants on a global scale. The company has received few online complaints and offers strong customer support options.
|Early Termination Fee||$1,000+|
|Contract Terms||Month-to-month, 3 Years|
T1 Payments Overview
T1 Payments is a merchant account provider with headquarters in Las Vegas, Nevada. The company was founded in 2010 and is currently led by CEO Donald Kasdon.
T1 Payments specializes in servicing the payment processing needs of high-risk merchants that operate on a global scale. The company is a great fit for merchants operating in industries like:
- Adult entertainment
- Credit repair
- Debt consolidation
Unfortunately, T1 Payments doesn’t share very much information about its pricing or contractual terms. Merchants who are interested in using the company will need to go through the onboarding process to figure out whether its services will fit into their budget.
T1 Payments currently has an A+ rating with the Better Business Bureau and has received relatively few online complaints.
T1 Payments Pros & Cons
T1 Payments Products & Services
T1 Payments offers merchants a payment gateway service that appears pretty standard for the industry. The service allows merchants to process a wide variety of payments online. It also supports recurring monthly charges and has a comprehensive reporting feature.
One feature that makes T1 Payments’ payment gateway stand out is its integration capabilities. Merchants can use the gateway with more than 175 different shopping carts. The company even offers a Gateway Emulator tool, which allows merchants to integrate this payment gateway with their existing operations without having to write any code.
Global payment processing capabilities are one of the highlights of T1 Payments’ offerings. The company’s payment gateways allow merchants to accept payments in more than 160 currencies.
On top of that, the company’s global payment processing solutions provide the following benefits:
- Unlimited volume
- Flat-rate merchant accounts
- Advanced fraud protection
- Integrated risk management
- Real-time online reporting
Payment Processing for High-Risk Industries
T1 Payments’ services were designed with the needs of high-risk merchants in mind. The company makes it possible for merchants operating in risky industries to reach a global consumer base. It also allows high-risk merchants to accept card-not-present transactions without encountering any restrictions.
T1 Payments Advertising & Sales
T1 Payments’ advertising processes are solid. The company doesn’t use deceptive rates to market its services. However, it isn’t very forthcoming about its prices, terms, or fees either. Merchants who are interested in doing business with T1 Payments will need to go through the onboarding process to figure out whether the company is a good fit for their budget.
T1 Payments appears to hire independent sales agents, which is usually a bad sign for merchants. Indeed, the company has received a few complaints about its sales process. These complaints cite held payments and a scammy sales process.
Truth in Marketing
|Advertises Deceptive Rates||No|
|Discloses All Important Terms||No|
|Public Pricing Available||No|
T1 Payments Pricing, Rates & Fees
T1 Payments doesn’t share very much information about its pricing or fees. During our research, we learned that the company offers both flat-rate and interchange-plus pricing models. However, more specific information than that isn’t available.
That being said, high-risk merchants typically face higher fees and per-transaction costs than their standard-risk counterparts. So you should expect your rates with T1 Payments to be on the higher end.
Pricing At A Glance
|Pricing Model||Interchange Plus, Flat Rate|
|Mobile Payment Rate|
|Virtual Terminal Rate||1.00% - 4.99%|
|Payment Gateway Fee||Undisclosed|
|Early Termination Fee||$1,000+|
|PCI Compliance Fee||Undisclosed|
|Equipment Lease Terms||Undisclosed|
|Address Verification Service (AVS)|
|Account Setup Fee||$0|
|Gateway Setup Fee|
T1 Payments Contract & Terms
It appears that T1 offers a month-to-month contract for its standard risk merchants. However, it’s unclear if that option is available for higher-risk merchants or if they need to sign a longer-term agreement in order to partner with the company.
One thing that you should look out for as a higher-risk merchant is T1 Payments’ high cash reserve levels and exorbitant early termination fee (ETF). Companies that have worked with T1 Payments have reported that the company’s ETFs can be $1,000 or more for high-risk merchants.
T1 Payments Setup & Support
T1 Payments’ setup support offerings are standard for the industry. The company offers live online 1-on-1 support to merchants who need personalized assistance with setting up a new account. It also has an online knowledge base that merchants can look to in order to find answers to common setup questions.
The company’s customer service options are very good. It provides a dedicated account manager to each merchant that it partners with, which goes above and beyond what’s standard for the payment processing industry. Additionally, T1 has an online FAQ and domestic phone support during business hours.
T1 Payments Complaints, Ratings & Reviews
T1 Payments currently has an A+ rating with the Better Business Bureau. The company has received a few online complaints about its sales practices and cash holds. But these seem to be isolated incidents, as the total number of complaints that T1 Payments has received is still relatively low.
|BBB||A+ and is BBB Accredited since 2020. (7 Reviews; 4 Complaints)|
|3.7 Stars / 34 Reviews|
|Total Online Reviews||150+|
|Total Online Complaints||10+|