Best for
Merchants that are interested in lowering the cost of payment processing through a simplified solution.
Specializes in
Symple specializes in working with merchants who are looking for a more cost-effective way to process payments. The company’s mission is to create long-lasting relationships with its merchant customers by “symplifying” commerce.
Pricing Summary
Setup Fee: Unknown
Monthly Fee: $29
Swipe Rate: Unknown
Keyed-in Rate: Unknown
Early Termination Fee : Unknown
Contract Terms:
Symple is a payment processing company that is located in Florida.
This company specializes in working directly with merchants to provide them with personalized solutions for accepting payments.
Symple incorporates their business name in their website and marketing materials frequently to communicate their approach to making payment processing as easy as possible.
There is very little information available online regarding Symple. This company is based out of Florida, but it works with merchant customers all over the United States.
Symple’s mission is to create long-lasting, prosperous relationships with its merchants to empower them by simplifying the process of accepting payments.
The company focuses on providing powerful solutions that are custom-built according to merchants’ needs. Symple works with high-volume and high-risk merchants and can provide payment processing for brick and mortar businesses, online businesses and those that offer subscription services.
Head Quarters
Located in Florida
Year Founded
Unknown
CEO
Unknown
Employees
Unknown
Merchant Provider Risk Tolerance
Works directly with merchants to create a financially beneficial relationship.
Helps create gift card and loyalty card programs.
Working capital program helps increase business potential.
Many pricing options to fit each business.
No long-term contract.
Very little information on the company.
Subscription style pricing can mean higher prices.
Lack of reviews, both positive and negative.
No mention of security despite working with high risk clients.
Website pleasant without providing much information.
Hardware & Software
Symple specializes in working with merchant customers to offer them the payment processing services they need. This includes:
A mobile app for merchants who need a portable way to accept payments.
API for software integration into existing POS systems or virtual gateways.
Several types of POS systems.
Virtual terminals/gateways.
Value Added Services
In addition to processing payments, Symple also has several services available for merchant customers.
Gift cards - Can be customized with the merchant’s business logo and font of their choosing. Cards can be reloaded and merchants are not charged transaction fees when they are redeemed. Volume discounts are available with large orders of gift cards.
Loyalty program - This is an opt-in service that is available to customers at the register. Merchants can set their own reward levels and tracking is done automatically.
Online ordering for restaurants - Symple offers an online ordering program for an additional monthly fee. Customer payments are accepted through this service and they receive real-time order statuses and updates.
Working capital - Merchants in need of additional funds to operate their businesses can take advantage of Symple’s Working Capital program. Merchants may apply for up to $250,000 by completing a short application process.
Supported Payment Types & Services
Merchants choosing Symple as their payment processing company can accept the following forms of payment:
Credit cards (all four major credit card companies)
Debit cards
Electronic checks
Gift cards
Discloses All Important Terms
No
Public Pricing Available
No
Symple offers subscription-style pricing at a 0% markup, which typically means merchants pay higher monthly fees and/or per-transaction fees. The company has four plans - Standard, Professional, Premium and Enterprise. All plans pay the cost of interchange as well as the processor’s markup.
Standard: $29 per month + $0.25 per transaction
Professional: $49 per month + $0.15 per transaction
Premium: $69 per month + $0.10 per transaction
Enterprise: $99 per month + $0.05 per transaction
Symple also has add-on services that are priced as follows:
Basic Shopping Cart - $29 per month
Plus Shopping Cart - $79 per month
Pro Shopping Cart - $229 per month (this plan also includes advanced features, such as email accounts, abandoned cart recovery and newsletter capability)
Ecommerce Gateway - $0.10 per transaction
Online Ordering for Restaurants - $49 per month
Electronic Check Processing - $0.25 per transaction
Client Invoicing - $0.10 per transaction
iPad POS - $49 per month
Gift and Loyalty Card Programs - $19+ per month
Pricing Model
Flat Rate
Swiped Rate
Unknown
Keyed-in Rate
Unknown
Mobile Payment Rate
Unknown
Virtual Terminal Rate
Unknown
Monthly Fee
$29
Payment Gateway Fee
Unknown
Batch Fee
Unknown
Early Termination Fee
Unknown
PCI Compliance Fee
Unknown
Equipment Lease Terms
Unknown
Address Verification Service (AVS)
Unknown
Application Fee
Unknown
Account Setup Fee
Unknown
Gateway Setup Fee
Unknown
Annual Fee
Unknown
Monthly Minimum
$29
Statement Fee
Unknown
Symple does not require its merchant customers to sign a contract, however, this might only apply to payment processing services and not to equipment and hardware. In its terms, the company states that next-day funding is available.
Contract Length
Unknown
Early Termination Fee
Unknown
The Symple website does not mention how long it might take to get set up to accept payments other than that it provides easy, no hassle approval. This suggests that the underwriting process is generally quick.
The company does offer several ways for merchant customers to get support from its customer service department. The website has contact information (phone number and email) for a dedicated sales team and for technical support. Alternatively, merchants may utilize the company’s contact form or its online chat feature.
BBB Rating
Symple does not have a profile on the Better Business Bureau website, so there are no reviews for the company at all with the BBB.
Other Online Reviews
There is only one online review available for Symple, and it mentions simplified pricing and the ability for merchants to choose the services they want or need.
No other online reviews is an indication that for the most part, merchant customers are very happy with the services and products they receive from Symple. This company does not have any pending class-action lawsuits or FTC complaints.
BBB
N/A
N/A
N/A
Yelp
N/A
Total Online Reviews
Unknown
Total Online Complaints
Unknown
Lawsuits
No
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