Simplefy Review

Rates and Fees
70/100
Truth in Advertising
65/100
Consumer Reviews
75/100
Customer Support
70/100
3.5

Best for

Merchants in search of basic payment processing services with competitive industry rates.

Specializes in

Simplefy specializes in the area of offering customer support to its merchant customers for basic payment processing services. This company works with merchants who utilize POS systems for payments as well as those using traditional credit card machines or virtual terminals.

Pricing Summary

Setup Fee: Unknown

Monthly Fee: Unknown

Swipe Rate: Unknown

Keyed-in Rate: Unknown

Early Termination Fee : Unknown

Contract Terms:

Unknown
Visit Simplefy

Simplefy was founded in 2009 as a payment processor and merchant account provider.

The company is headquartered in Moorpark, California, and Patrick Dancy is the Executive Vice President of Sales and Marketing.

Simplefy is a registered ISO of Wells Fargo Bank, N.A. Concord, CA.

Simplefy Overview

 

Simplefy is located in Moorpark, California, and the company was founded in 2009. It is a registered ISO of Wells Fargo Bank, N.A., Concord, CA. According to the company website, Simplefy assists merchants with obtaining a merchant account and payment processing services. It offers POS systems, cash registers, virtual payment gateways, and much more.

According to the company website, Simplefy prides itself on providing excellent customer service for its merchants. The company claims to offer a higher level of support than other companies in this industry.

Simplefy can assist merchants with accepting payments made with all major credit cards, and the company claims to offer some of the lowest rates in the industry.

Quick Facts

Head Quarters

31858 Castaic Rd. #331Castaic, CA. 91384

Year Founded

Unknown

CEO

Unknown

Employees

Unknown

Merchant Provider Risk Tolerance

Low Risk Businesses

What We Like

Multiple POS systems available based on customer needs.

Value-added services revolving around cash to improve business.

Advertised zero startup fees and no hidden fees.

No early termination fees.

Multiple points of contact for customer and tech support.

What We Don't Like

They do not accept payments from mobile wallet.

No disclosure of contract terms.

There is no indication of setup time available on the website.

No reviews online to give a digital footprint for the company.

Potential reselling of accounts to other companies, this could be the reason for lack of contract information.

Industries Served

  • Online Sellers

Business Types Served

  • Mobile
  • Online

Simplefy Products & Services

 

Hardware & Software

Simplefy offers several types of hardware for merchants in need of payment processing equipment. The company’s options include:

Dial-up/IP credit card terminals
Wireless terminals
Smartphone solutions for mobile payments
EMV chip card readers
vSecure Swipe for PC/Mac
Clover POS systems

This company can also assist merchants in need of virtual terminals and ecommerce solutions by providing access to:

A virtual terminal equipped with the company’s vWedgy PC solution
The CellSwipe mobile app for mobile payments
vSecure, Yourpay, or Authorize.Net as payment gateways

Value Added Services

Simplefy has several value added services available for its merchant customers. They include:

A gift card program
Business cash advances
Small business loans
ATM services

This company can also provide all of the supplies needed for merchant equipment, such as ink cartridges and terminal paper rolls.

Supported Payment Types & Services

Merchants doing business with Simplefy are able to accept several different types of payments, including:

Payments made with any of the four major credit cards
Debit cards
Gift cards
Diners Club International
JCB
Checks and echecks
MOTO payments

Depending on the type of equipment or software a merchant chooses, it may also be possible to accept other forms of payment, such as payments made with mobile wallets like Apple Pay or Google Pay.

Simplefy Payment Processing

  • Credit Card Processing
  • Debit Card Processing
  • Mobile Commerce
  • Online Payments

Simplefy Billing & Invoicing

  • Mobile Payments
  • Online Payments

Simplefy Advertising & Sales

 
The Simplefy company website does not have any misleading or unethical language with regard to sales. It is not clear if this company works with outside or independent sales professionals. However, it does have sales and marketing professionals, so it is possible that everything is done in-house.

This company advertises no hidden fees and no startup fees.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

Simplefy Pricing, Rates & Fees

 

Simplefy does not use a tiered pricing model like other payment processors do. Instead, the company likely bases its pricing and fees on each individual merchant’s business size, years in business, risk level, and payment processing history.

Simplefy does not charge any startup fees, and there are also no early termination fees assessed to merchants who choose to close their accounts or stop using the company’s services for any reason.

Pricing at a Glance

Pricing Model

Unknown

Swiped Rate

Unknown

Keyed-in Rate

Unknown

Mobile Payment Rate

Unknown

Virtual Terminal Rate

Unknown

Monthly Fee

Unknown

Payment Gateway Fee

Unknown

Batch Fee

Unknown

Early Termination Fee

Unknown

PCI Compliance Fee

Unknown

Equipment Lease Terms

Unknown

Address Verification Service (AVS)

Unknown

Application Fee

Unknown

Account Setup Fee

Unknown

Gateway Setup Fee

Unknown

Annual Fee

Unknown

Monthly Minimum

Unknown

Statement Fee

Unknown

Simplefy Contract & Terms

There is no information available on the Simplefy website regarding contracts and terms. There are no early termination fees charged for canceling, which indicates that this company does not lock its merchant customers into long-term, expensive contracts for payment processing services.

Merchants should keep in mind that it is possible that they may be entered into contracts with other companies for their POS systems or other payment processing equipment. Those agreements may be separate from their contract with Simplefy, and may have very different terms.

Contract Length

Unknown

Early Termination Fee

Unknown

Simplefy Setup & Support

 

Simplefy mentions on its website that the company prides itself on its excellent customer service and support. The company website has a support page that includes:

Merchant PCI resources for PCI compliance
A PCI guidebook
Manuals for POS systems and terminals

There are also several phone numbers available for account changes, security questions, eProcessing, and other departments.

Merchants can also email customer support or visit the company’s Contact page to get additional phone numbers, fax numbers, and an email address.

While there is no information available on the Simplefy website regarding setup, the website does say that getting started is fast and free. The company does not charge any setup fees and has a quick underwriting process that will allow merchants to get set up with their merchant accounts and payment processing services as soon as possible.

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)
  • Email Support

Simplefy Complaints, Ratings & Reviews

BBB Rating

Simplefy is not accredited with the Better Business Bureau, but it does have a profile on the BBB website. The BBB has awarded it an A+ rating, and there are no complaints or reviews on the site for this company.

Other Online Reviews

There are no other reviews available online for Simplefy.




Ratings

BBB

N/A

Google

N/A

Facebook

N/A

Yelp

N/A

Reviews

Total Online Reviews

Unknown

Total Online Complaints

Unknown

Lawsuits

No

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