Best for
Merchants of all shapes, sizes and risk levels that are searching for low-cost payment processing services.
Specializes in
Shift Processing specializes in providing payment processing services to all merchants, including those that are considered high-risk. This company offers options that include zero fees and a cash discount program.
Pricing Summary
Setup Fee: N/A
Monthly Fee: N/A
Swipe Rate: Unknown
Keyed-in Rate: Unknown
Early Termination Fee : Unknown
Contract Terms:
Shift Processing’s About page does not have any information about where the company is located or who the executives are.
Google indicates that the company is located in Fishers, Indiana in Northeast Commerce Park.
The company’s mission is to shift the way that merchants view credit card processing by living out the company values and providing an excellent customer experience for each merchant.
Shift Processing is located in Fishers, Indiana, but there is very little information available about this company on review sites or on the company’s own website.
Their About page mentions contract-free payment processing services for merchants of all sizes and risk levels, including those that might have difficulty securing these services from other ISOs.
The company provides a full suite of services for small to large retail businesses, franchises, chain stores, restaurants and dealerships. Shift Processing specializes in providing tailored solutions for cannabis and kratom retailers.
The website states that Shift Processing’s goal is to maximize the amount of money merchants keep from their sales each month by offering the lowest possible prices on payment processing through their cash discount program.
Head Quarters
12175 Visionary Way #240, Fishers, IN 46038, USA
Year Founded
2005
CEO
Unknown
Employees
51-200
Merchant Provider Risk Tolerance
Has the ability to adjust services based on size of merchant.
They offer cash discount programs.
Offers in-house hardware and software to merchants.
Accepts all major payment types.
No added fees for hardware and many other typical fees.
All marketing farmed to outside sources.
Unclear on the operations of the cash discount program.
Approval time averages several days.
No interaction with the Better Business Bureau.
Negative reviews about response time from customer service.
Hardware & Software
It appears that Shift Processing has its own hardware and software options for merchant customers. The company website does not mention that it integrates with any other software.
Shift Processing offers a variety of payment options for merchants, including terminals, POS systems, mobile payment processing, and an e-commerce platform with a secure payment gateway.
Value Added Services
Shift Processing offers merchant customers a cash discount program that can be used to offset their transaction fees. This is how this company is able to cover the cost of interchange-plus and other fees.
The company website does not list any other information about value added services.
Supported Payment Types & Services
Shift Processing has the ability to process many different types of payment methods, including:
Credit card payments (all four major credit card companies)
Debit card payments
ACH payments
Checks and electronic checks
Payments from mobile wallets, including Apple Pay, Samsung Pay and Google Wallet
Discloses All Important Terms
No
Public Pricing Available
No
Shift Processing advertises zero fees due to its cash discount program. It is unclear if merchants have to opt for the program or if it is optional for them.
The company website indicates that merchants will not have to pay fees for terminals, processing, statements, PCI compliance, or any annual fees.
Pricing Model
Unknown
Swiped Rate
Unknown
Keyed-in Rate
Unknown
Mobile Payment Rate
Unknown
Virtual Terminal Rate
Unknown
Monthly Fee
N/A
Payment Gateway Fee
$0
Batch Fee
Unknown
Early Termination Fee
Unknown
PCI Compliance Fee
$0
Equipment Lease Terms
Unknown
Address Verification Service (AVS)
Unknown
Application Fee
Unknown
Account Setup Fee
N/A
Gateway Setup Fee
Unknown
Annual Fee
$0
Monthly Minimum
Unknown
Statement Fee
Unknown
Shift Processing offers a month-to-month contract for all of its merchant customers. The contract terms include zero fees with the cash discount program and free payment processing equipment, including POS systems, terminals and access to payment gateways.
Contract Length
Unknown
Early Termination Fee
Unknown
Merchant customers who are interested in a payment gateway should be able to have it set up within just a few minutes. Shift Processing sends out all of its equipment free of charge, and the company website states that it is programmed with the correct software and ready to go once it is connected.
Approval for high-risk merchants can take anywhere from 48-72 hours. However, Shift Processing has a 99% approval rate, which makes this company an excellent option for merchants who may have had difficulty getting approved for merchant accounts in the past.
Shift Processing lists a dedicated phone number for customer support on its website, as well as an email address to get more information about the company’s services. There is also a Contact Us page that has form merchants can fill out. For fast service, merchants can utilize the company’s chat feature on its website.
BBB Rating
Shift Processing does not have a profile with the Better Business Bureau. There has been no rating assigned to this company on the BBB website.
Other Online Reviews
There are several other reviews available online for Shift Processing. Many of the review sites the company appears on give it high star ratings and good comments.
Shift Processing has a total of 19 Google reviews, which gives the company an average of 4 out of 5 stars. The positive reviews mention truth in advertising, savings due to the company’s cash discount program, and customized payment processing options for merchants.
The negative Google reviews mention issues like not getting a timely response from customer service, frozen or canceled merchant accounts, and frozen funds. However, Shift Processing has been very proactive in responding to these merchants to their satisfaction.
BBB
N/A
4.0 Stars / 19 Reviews
No Reviews
Yelp
N/A
Total Online Reviews
20+
Total Online Complaints
Unknown
Lawsuits
Unknown
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