Standard-risk companies in the United States and United Kingdom
Global payments, Alternative payments, Ecommerce, Online security, Credit and debit card processing, Counter fraud services, and treasury.
Setup Fee: $0
Monthly Fee: Undisclosed
Swipe Rate: 1.00% - 4.99%
Keyed-in Rate: 1.00% - 4.99%
Early Termination Fee : None
Secure Trading was founded in 1997 and is a subsidiary of the UC Group. The company operates its merchant services under the name Trust Payment Secure Trading and is headquartered in London, U.K. Secure Trading strives to be a leader in the payments technology and financial services industry.
Trust Payments is a global brand that incorporates three branches: Secure Trading, Acquiring.com, and Secure Trading Inc. According to their website, their commercial focus is on evolution into a worldly omnichannel payments powerhouse. They have a smart approach to payments that are transforming how their customers pay. Trust Payments and Secure Trading have launched their own POS solution.
The standard contract for Secure Trading is based on a one-year timeframe, with automatic renewals and no early termination fees, however, it must be canceled by 180 days before the term ends.
There are no open complaints about Trust Payments’ pricing system, but overall, the company has many complaints. Their website does not have their pricing module posted. Based on previous user reviews, there are many accusations about them being fraudulent.
Merchant Provider Risk Tolerance
No early termination fee.
Zero setup fee.
One year contract.
Supports local and international payments.
Dedicated account manager.
All important terms are not disclosed.
Public pricing is not available.
Only serves companies in the United Kingdom and the United States of America.
Low risk business tolerance.
One year contract auto renews unless canceled one-hundred-eighty days before a new cycle.
Point of Sale:
Secure Trading’s point of sale solution supports all major credit cards including Visa, Mastercard, American Express, and many mobile payment apps. Its dynamic currency conversion allows customers overseas to use their home currency and pay for goods online at exchange rates provided by Reuters Wholesale Bank, however, this feature is not available for American Express.
Trust Payments and Secure Trading has a secure interface providing online real-time access to customers’ online and mobile POS system data. Other features of the portal include a virtual terminal, omnichannel reporting, simple navigation, custom dashboards, in-depth support, chargebacks, and refunds.
Pay By Link:
"Pay by Link" offers customers another way to pay by accepting payments online, even without a website. With the pay-by-link option, merchants can send a payment link to customers through several channels including email, SMS, and social messaging platforms.
Discloses All Important Terms
Public Pricing Available
Secure Trading appears to have one-year contracts that are auto-renewed, unless the customer cancels at least 180 days before a new cycle. There doesn’t seem to be an early termination fee if these rules are followed, otherwise, the expense is on the merchant. By doing one-year contracts also limits the number of cancellations and extra fees.
The virtual terminal rate is 1.00%-4.99%. The payment gateway fee, PCI compliance fee, and equipment lease terms are undisclosed. There is no early termination fee if rules are followed.
Currently, there are no public complaints about Secure Trading’s pricing structure. Their website also does not list the specific fees in their descriptions.
1.00% - 4.99%
1.00% - 4.99%
Mobile Payment Rate
Virtual Terminal Rate
1.00% - 4.99%
Payment Gateway Fee
Early Termination Fee
PCI Compliance Fee
Equipment Lease Terms
Address Verification Service (AVS)
Account Setup Fee
Gateway Setup Fee
As previously stated, Secure Trading works with one-year standard contracts. Anyone who wishes to end their yearly contract must do so within 180 days prior to the next billing cycle. The company and its website do not disclose any other rates, fees, or terms publicly.
Early Termination Fee
Even though Secure Trading doesn’t have many complaints regarding their sales team or pricing structure, they have gotten a lot of negative feedback accusing the company of being fraudulent. Merchants have complained that there are any delays with this company, including hearing back from customer support within a timely fashion. Some of the other complaints include a non-professional way of doing business and not being able to send money on their end.
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Total Online Complaints
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