SalesVu offers solutions customized to the needs of specific industries. Its platforms are specifically built for businesses of all sizes in the following industries: food & drink, retail, e-Commerce, art & culture, salon & spa, grocery stores, studios & classes, and wineries & breweries.
SalesVu is a software as a solution (SAAS) company, and all of its offerings are cloud-based. In addition to payment processing, SalesVu specializes in the development of payment processing software that increases sales, improves customer experience, and enhances operational efficiency. Its products integrate with merchants’ existing technology infrastructure.
Setup Fee: 80
Monthly Fee: $75 to $150
Swipe Rate: Up to 2.90% + $0.30
Keyed-in Rate: Up to 3.30% + $0.30
Early Termination Fee : Up to $295
Since its inception in 2007, Austin, Texas-based SalesVu has taken an avant-garde approach to payment processing with a cloud-based POS interface. SalesVu reviews indicate that the products are thought of as user-friendly with transparent pricing. Customers can opt for up to four payment processing options: iPad POS, handheld POS, self-order kiosks, and online ordering.
SalesVu offers eCommerce and POS options with optional apps developed for specific industries. Customers can opt for an integrated POS and e-Commerce program or choose either one as a stand-alone platform. Apps can be downloaded from the iTunes store for a small fee, and customers can develop their own customized apps.
Special features exist for each of the industries listed in the Best For section.
For example, restaurants benefit from SalesVu’s payment options capabilities, which allow them to accept orders at a POS station, on an iPad or handheld device (for servers), or at a self-serve kiosk.
In addition, restaurant managers can choose several optional apps, such as the kitchen manager app, which helps streamline ordering and kitchen operations. Additionally available apps include table manager, regulars loyalty manager, and VIP gift card manager.
SalesVu utilizes a monthly subscription fee pricing model, with additional charges for selected apps. A 15-day free trial is available.
Merchant Provider Risk Tolerance
All the offerings are cloud based.
Public pricing is available.
Domestic telephone support during normal business hours.
Live online one on one chat is available.
Offshore technical support after hours.
Has a setup fee.
Monthly fee is assessed.
Early termination fee.
Does not disclose all important marketing terms.
Charges a PCI compliance fee.
Hardware and Software
SalesVu utilizes cloud-based software that requires no specific hardware to operate. Customers can integrate SalesVu’s programs with existing computer systems and start transacting business immediately. For those who already have existing POS equipment, this makes the process simple. e-Commerce companies that do not need POS technology can simply operate their store from their computers using SalesVu.
For SalesVu customers who need new POS hardware, the company offers two packages through mPOS Gear:
SalesVu POS Package: This package can be customized and runs for about $450. It includes a Star network printer, Windfall iPad stand and cables for the cash drawer.
Star mPOP Printer & Cash Drawer Combo: Costing around $400, this combo includes a cash drawer, cash drawer and four bill slots, printer, basic iPad stand, Bluetooth connectivity for one iPad, and 2” paper.
Square Integration: SalesVu is integrated with Square’s readers and programs, such as Square Payments, making Square a convenient option.
SalesVu offers more than POS and e-Commerce payment processing. Its value-added services are designed to enhance profitability and fall under three categories: maximizing sales, enhancing customer experience, and streamlining operations.
For example, under maximizing sales, the company offers the value-added scheduling feature integrated into the POS system. This service allows those who work by appointment or run classes to schedule clients, track revenue and manage client data in an all-in-one solution.
Under enhancing customer experience, SalesVu offers the website and app builder program. Customers can choose from several hundred templates to create web and mobile sites, which come with options for orders, reservations, customer engagement, and operations control.
To help streamline operations, SalesVu offers features such as the waitlist and reservation app. This application allows restaurants to manage walk-in waitlists, reservations, and table assignments from one computer or mobile device.
Accepted Payment Types
SalesVu handles all major credit- and debit cards, including Visa, Mastercard, Discover, and American Express. Merchants can also process checks and accept payments from alternative devices, such as smartphones and tablets. SaleVu’s website does not indicate if it can process cryptocurrencies.
Discloses All Important Terms
Public Pricing Available
SalesVu charges $75/month for its basic service, which is recommended for small and medium-sized businesses. Large enterprises may benefit from the advanced version, which runs $150/month. Each additional terminal costs an extra $15/month for each program.
SalesVu creates the software but does not do the payment processing itself, relying instead on its partners, which include Vantiv, EVO Payments International, and WorldPay.
As such, SalesVu does not disclose processing fees on its website, but we can gain an idea of the pricing by looking at its partners. The standard pricing for WorldPay is a swipe rate of 2.90% plus $0.30 and a keyed-in transaction rate of 3.30% plus $0.30.
Up to 2.90% + $0.30
Up to 3.30% + $0.30
Mobile Payment Rate
Virtual Terminal Rate
Up to 3.30% + $0.30
$75 to $150
Payment Gateway Fee
Early Termination Fee
Up to $295
PCI Compliance Fee
Up to $25 Per Month
Equipment Lease Terms
Free ($25 Per Additional Terminal)
Address Verification Service (AVS)
Account Setup Fee
Gateway Setup Fee
Because SalesVu relies on its partners for processing, we need to look at their contract terms.
On average, they require a 36-month contract, with an early termination fee of up to $295.
Though SalesVu does not have a liquidated damages clause in its service contract, some payment processors do.
SalesVu customers can use a SalesVu partner or their own existing payment processor. Regardless, it is the payment processor that may have a liquidated damages clause in its contract. Before deciding on SalesVu and a processor, it is important to review the processors' contract. If there is a liquidated damages clause, you could be on the hook for the processors' loss due to early termination.
Month-to-month1 Year3 Years
Early Termination Fee
Up to $295
SalesVu includes many customer testimonials on its website. These are from satisfied clients, of course, but their comments ring true with the reviews written on other payment processor rating websites. Customers tend to like the functionality and find the system user-friendly. Many have commented on employee management tools, such as time clocks and schedules, as a positive. Also, inventory tracking, sales summaries, and other reporting functions were rated as valuable.
Customers rated SalesVu 4.2 stars out of 5 on TrustPilot, based on a sampling of 21 reviews. Eighty-one percent of respondents rated the company excellent, while the good, average, poor, and bad categories scored 5% each. Positive comments for the custom apps, industry-specific features, and ease of performing customer service abound. A few complaints about difficulty using the system and slow response from customer support were also included.
Overall, most customers are happy with SalesVu, finding that its industry-specific options make their business more efficient and profitable. Therefore, we give SalesVu an Above Average rating as a payment processor.
2.3 Stars / 3 Reviews
Total Online Reviews
Total Online Complaints
If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks