Best for
According to it's website, the firm is best for bars, cafes, and restaurants categorized as small businesses (≈ 20 employees)
Specializes in
Riverside Payments is a provider of EMV-compliant POS solutions through Clover, Revel Systems, NCR Silver, and TouchBistro. Its primary industry focus includes restaurants, breweries, automotive repair, cafes, vape shops, etc.
Pricing Summary
Setup Fee: $0
Monthly Fee: Up to $19.95
Swipe Rate: 1.00% To 4.99%
Keyed-in Rate: 1.00% To 4.99%
Early Termination Fee : $695
Contract Terms:
Riverside Payments is an ISO of Wells Fargo Bank, N.A., Concord, CA, since 2014. The company's core competencies include providing high-tech POS solutions at affordable rates. Headquartered in Portland, Oregon, Brandon Skinner is the CEO and President of the firm.
Based on the official website, Riverside Payments is a leader in merchant services and credit card processing. The firm caters to various businesses like restaurants, breweries, vape shops, automotive repair, mobile processing, ATM services, retail, gift cards, and e-commerce.
Head Quarters
Vancouver, WA
Year Founded
2014
CEO
Brandon Skinner
Employees
160
Merchant Provider Risk Tolerance
Zero setup fee.
High tech point of sale solutions provided.
Affordably priced.
Dedicated account managers.
Domestic telephone support during business hours.
Early termination fee.
Monthly fee.
Public pricing is not available.
All important terms are not disclosed.
Has a monthly statement fee.
Riverside Payments' product listings on its website are as follows:
Clover POS System: It is a high-tech financial management system offered by Riverside Payments. It has many intuitive features integrated into one system like marketing tools, inventory management, and tracking employee hours. Plus, it comes with a high-speed thermal printer along with the countertop, mini, or flex station.
Mobile Payment Processing: The firm offers payment anywhere, anytime using its mobile processing solution. Riverside Payments provides a free, secure card reader and mobile app for iPhone and Android. The app supports adding unlimited users to merchant services and accounts. Plus, it includes detailed reporting and data storage.
Business Loans: The company provides business loans ranging from $5000 to $1 million!. It is ideal for merchants looking to increase business activities by avoiding the waiting time for bank loans. Riverside Payments offers business financing based on yearly gross sales and a fixed repayment plan.
Discloses All Important Terms
No
Public Pricing Available
No
Riverside Payments has the following fees based on merchant reviews on its BBB profile:
Pricing Model
Flat Rate
Swiped Rate
1.00% To 4.99%
Keyed-in Rate
1.00% To 4.99%
Mobile Payment Rate
Virtual Terminal Rate
Up to @.90 + $0.30
Monthly Fee
Up to $19.95
Payment Gateway Fee
Up to $25 Per Month
Batch Fee
$0.10
Early Termination Fee
$695
PCI Compliance Fee
Variable
Equipment Lease Terms
48 Month (locked) / $190 Per Month
Address Verification Service (AVS)
Application Fee
Account Setup Fee
$0
Gateway Setup Fee
Annual Fee
$99 - Annual Compensation Service Fee
Monthly Minimum
$25
Statement Fee
$5 Per Month
The firm charges an early termination fee (ETF) of $695.
Riverside Payments provides equipment leases via First Data Global Leasing and Executech Lease Group.
Contract Length
Unknown
Early Termination Fee
$695
The firm has a profile with Better Business Bureau since 2014, and it currently boasts an A+ rating. Riverside Payments is not BBB-accredited, and it has a customer rating of 4.74 out of 5 (270 reviews).
Moreover, said profile has 47 complaints to report. 6 complaints are related to advertising/sales issues, 8 have to do with billing, 2 are guarantee-related, and 31 stem from product/service problems.
BBB
A+ (45 complaints)
4.4 Stars / 745 Reviews
4.5 Stars/ Based on the opinion of 182 people
Yelp
N/A
Total Online Reviews
750+
Total Online Complaints
50+
Lawsuits
None
If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks