Reverse My Fees Review

Rates and Fees
100/100
Truth in Advertising
80/100
Consumer Reviews
100/100
Customer Support
80/100
3.5

Best for

Reverse My Fees is ideal for merchants of varying sizes within the retail, restaurant, hospitality, professional services, gas station, and grocery and convenience store industries.

Specializes in

Reverse My Fees (RMF) is a reseller of merchant processing services. The company offers a service known as zero-fee processing, which effectively adds a surcharge of up to 4% onto merchants' customer's transactions. That 4% surcharge is then used to offset the merchants' interchange fees. This arrangement effectively shifts the burden of interchange fees from the merchant to their cardholding customer.

Pricing Summary

Setup Fee: $0

Monthly Fee: $5.00

Swipe Rate: 4% - Interchange Fees

Keyed-in Rate: 4% - Interchange Fees

Early Termination Fee : Undisclosed

Contract Terms:

No Contract Required
Visit Reverse My Fees

RMF is an ISO/MSP of Total Merchant Services (TMS). The acquiring bank used by TMS is Wells Fargo Bank, N.A., Concord, CA.

The company was registered in 2016, with headquarters in Lafayette, Louisiana. The company was co-founded by Richard Suhm, the company's current CEO.

Reverse My Fees Overview

 

RMF was founded in 2016 by Richard Suhm and is headquartered in Lafayette, LA. The company is a reseller of merchant processing services and offers merchants the option to pass along the processing interchange fees onto their credit card customers. Although the company's name implies that merchant processing fees are somehow being 'reversed,' they are being shifted from the merchant to the consumer. Nonetheless, RMF offerings are transparent, albeit with some complexity of a relatively new product within the merchant processing industry.

RMF is a subsidiary of Electronic Exchange Systems LA. RMF is also has a dba registration as ReversePAY in the state of Florida.

RMF service allows businesses to offer a discount to customers paying with cash while applying a surcharge for credit cardholders, much to major credit card brands' chagrin. Such products within the payment processing industry have begun gathering traction and popularity among merchants as more and more 'zero payment' or 'surcharge' payment processing vendors start marketing these services.

RMF has been accredited with the Better Business Bureau (BBB) since 2018 and holds an A+ rating. There have been zero complaints against RMF in the past 36 months. There were also no complaints against RMF on any online forums. The limited customer feedback may also result from a still-growing niche that RMF operates within the payment processing industry. It may also be that the service has yet to grow and gain merchant clients.

Quick Facts

Head Quarters

Mandeville, LA

Year Founded

2016

CEO

Richard Suhm

Employees

12

Merchant Provider Risk Tolerance

What We Like

What We Don't Like

Industries Served

  • Accounting & Tax Prep
  • Clothing & Apparel
  • Convenience Store
  • Electronics
  • Gas Station
  • Moving Companies
  • Personal Service
  • Property Management
  • Restaurant / Bar
  • SAAS
  • SEO & SEM Services
  • Thrift Store
  • Web Design Services

Business Types Served

  • Ecommerce
  • High Volume
  • Information
  • Low Risk
  • Mom & Pop
  • Online
  • Retail / Card Present
  • Small Business
  • Wholesale

Reverse My Fees Products & Services

 

RMF is a reseller of merchant processor services of Total Merchant Services. However, the company's service is mainly to let merchants pass on interchange fees to credit cardholders.

The company can assess a maximum rate of 4% on merchants' customer's credit card transactions only to offset merchants' interchange fees.

Reverse My Fees Payment Processing

  • Credit Card Processing
  • Credit Card Terminals
  • Debit Card Processing
  • EBT Acceptance
  • Merchant Cash Advance
  • POS Equipment
  • Virtual Terminal

Reverse My Fees Billing & Invoicing

  • Online Payments
  • Payment Processing
  • Recurring/Subscription Billing

Reverse My Fees Advertising & Sales

 
RMF appears to hire outside sales teams to market the company's offering. The company's website has a section to hire sales agents to expand its market and product usage. Although hiring an outside sales team can often lead to a degraded sales experience due to a lack of oversight and training, it seems like RMF has adequate controls to control the sales tactics employed, judging from the absence of any complaints about the company.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

Reverse My Fees Pricing, Rates & Fees

 

RMF claims that the company solutions will effectively result in zero processing fees. However, zero-rate processing or surcharges are only applicable to credit card transactions and not debit cards. The company keeps a certain portion of the difference between the maximum 4% it can charge and the interchange fee it secures through TMS. Furthermore, there are additional fees RMF charges;

Swiped Rate – 4% - Interchange Fees

Keyed-in Rate – 4% - Interchange Fees

Service Fee – $5.00/month

Assurance Fee – $9.95

Loss Protection Fee – $9.95/month

Regulatory Compliance Fee – $3.50

Pricing at a Glance

Pricing Model

Interchange Plus

Swiped Rate

4% - Interchange Fees

Keyed-in Rate

4% - Interchange Fees

Mobile Payment Rate

Virtual Terminal Rate

4% - Interchange Fees

Monthly Fee

$5.00

Payment Gateway Fee

Undisclosed

Batch Fee

Undisclosed

Early Termination Fee

Undisclosed

PCI Compliance Fee

Undisclosed

Equipment Lease Terms

Undisclosed

Address Verification Service (AVS)

Application Fee

Account Setup Fee

$0

Gateway Setup Fee

Undisclosed

Annual Fee

Monthly Minimum

Undisclosed

Statement Fee

Reverse My Fees Contract & Terms

IMF's service is not available for merchants in states where zero-processing for paying by credit card is illegal. Zero-processing is allowed in some states with strict guidelines, merchants giving their customers and acquiring banks advance notification of their intention of adding surcharges. Furthermore, those surcharges cannot exceed 4% and are only applicable to credit card transactions.

Merchants should carefully review their specific state regulatory guidelines and the competitive impact and consumer sentiment of such a feature.

Contract Length

No Contract Required

Early Termination Fee

Undisclosed

Reverse My Fees Setup & Support

 

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)

Reverse My Fees Complaints, Ratings & Reviews

RMF has been accredited with the BBB since 2018 and has an A+ rating assigned to it. We did not find any complaints against RMF on any online forum, and there have been no complaints against the company in the last three years on BBB.

There are no records of any lawsuits filed against the company. As noted earlier, the limited customer feedback may also result from a still-growing niche that RMF operates within the payment processing industry. It may also be that the service has yet to grow and gain merchant clients.

Ratings

BBB

A+(0 complaints)

Google

N/A

Facebook

3.7 Stars / Based on the opinion of 3 people

Yelp

N/A

Reviews

Total Online Reviews

<10

Total Online Complaints

<10

Lawsuits

None

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