PayPros Review

Rates and Fees
75/100
Truth in Advertising
90/100
Consumer Reviews
80/100
Customer Support
85/100
3.8

Best for

Standard-risk merchants who want integrated software solutions alongside payment processing services

Specializes in

Credit and debit processing, online payments, POS equipment, payroll, and human resources services

Pricing Summary

Setup Fee: $0

Monthly Fee: Variable

Swipe Rate: Variable

Keyed-in Rate: Variable

Early Termination Fee : $300

Contract Terms:

3 Years
Visit PayPros

PayPros is a merchant account provider that was recently acquired by Global Payments. The company specializes in payment software integration, as well as payroll and human resources services. Merchants can still sign up for service through PayPros, but some of the company’s services are now being delivered by Global Payments.

PayPros Overview

 

PayPros is a registered ISO/MSP of Wells Fargo. The company was launched in 1995 and built a name for itself as a payment processor and provider of software solutions. PayPros was acquired by Global Payments in 2018. 

After its acquisition, PayPros transitioned its payment processing and POS equipment services to operate under the Global Payments brand name. But merchants can still sign up for payroll and human resources services with the PayPros brand.

Together, PayPros and Global Payments can provide merchants with an integrated payment processing solution. Global Payments uses a variable rate payment model. The amount that you’re charged per transaction with them will vary based on the volume you do and the risk profile of your company, among other factors.

Review for both PayPros and Global Payments seem slightly better than average for the industry. But there are some complaints about hidden fees from Global Payments and the company’s sales tactics leave a bit to be desired.

Quick Facts

Head Quarters

Newark, California

Year Founded

1995

CEO

Charles R Smith

Employees

600

Merchant Provider Risk Tolerance

What We Like

What We Don't Like

Industries Served

  • Clothing & Apparel
  • Convenience Store
  • Gas Station
  • Healthcare
  • Legal
  • Medical
  • Personal Service
  • Restaurant / Bar
  • SAAS
  • Thrift Store

Business Types Served

  • Ecommerce
  • Low Risk
  • Mobile
  • Online
  • Retail / Card Present
  • Small Business
  • Subscription / Continuity

PayPros Products & Services

 

Payroll and Human Resources Services


Payroll and human resources services are currently the only services offered under the PayPros brand name. The company claims to be a one-stop-shop for all of a merchant’s employee management needs. It offers integrated payroll and human resources solutions that could enable you to manage your employees with a single tool. However, PayPros does not disclose its pricing for these services online.

Credit and Debit Processing, Online Payments

PayPros credit, debit, and online payment processing services are now offered through Global Payments. The company says that its services can accept more than 140 different payment types, so it could be a good option if your customers pay in a wide variety of ways. Global Payments uses PayPros payment integration software to make it easier for merchants to integrate all of their payment portals with a single API.

POS equipment

Global Payments also offers a variety of POS solutions to its merchants. The company sells POS hardware and software. It also provides merchants with EMV card readers, mobile POS solutions, and even the ability to start accepting payments via your own branded credit cards. Global Payments claims to be working with more than 3 million merchants across the globe.

PayPros Payment Processing

  • Check Services
  • Contactless NFC
  • Credit Card Processing
  • Credit Card Terminals
  • Debit Card Processing
  • eCheck & ACH Processing
  • EMV Processing
  • Gift & Loyalty Program
  • Online Payments
  • POS Equipment
  • Recurring Billing
  • Virtual Terminal

PayPros Billing & Invoicing

  • Online Payments
  • Payment Processing
  • Recurring/Subscription Billing

PayPros Advertising & Sales

 
Both Global Payments and PayPros rely on independent sales agents to sell their products. This is generally a bad sign for merchants, as independent agents are known for using deceptive tactics more often than in-house sales teams might. That being said, there have been fewer complaints about sales practices for both Global Payments and PayPros than you would expect for a company that uses independent sales agents.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

PayPros Pricing, Rates & Fees

 

PayPros and Global Payments are both very secretive about their rates. It’s difficult to find any information about how much PayPros charges for its payroll and human resources solutions online. This may be a sign that the company bases its prices on the unique profile of each merchant that it works with.

We know a bit more about Global Payments fees. According to online merchant reviews, the company’s rates go as low as 1.1% + $0.19 per credit card transaction and 0.5% + $0.19 per debit card transaction. But your rates could be much higher than this. The company uses a variable pricing model in which its rates change based on a merchant’s transaction volume, risk profile, and several other factors.

Pricing at a Glance

Pricing Model

Tiered Pricing

Swiped Rate

Variable

Keyed-in Rate

Variable

Mobile Payment Rate

Virtual Terminal Rate

Variable

Monthly Fee

Variable

Payment Gateway Fee

Batch Fee

Variable

Early Termination Fee

$300

PCI Compliance Fee

Variable

Equipment Lease Terms

Variable

Address Verification Service (AVS)

Application Fee

Account Setup Fee

$0

Gateway Setup Fee

Annual Fee

Monthly Minimum

Variable

Statement Fee

PayPros Contract & Terms

PayPros makes no information about its contracts or terms available online. However, we do know a bit about how Global Payments prefers to operate. The company favors a multiple-year agreement with a hefty $500+ early termination fee. Global Payments also charges a $10 monthly fee and some merchants have complained about a hidden $299 annual account maintenance fee.

However, it seems that Global Payments also offers merchants the chance to sign up for a monthly contract. Signing up for this would allow you to avoid the company’s high early termination fee and give you the freedom to move to a new payment processor if you ever want to do so.

Contract Length

3 Years

Early Termination Fee

$300

PayPros Setup & Support

 

Setup Highlights

  • Documentation / Knowledge Base
  • Live Online (1-on-1)

Support Highlights

  • Domestic Phone Support (Business Hours)

PayPros Complaints, Ratings & Reviews

PayPros currently has an A+ review with the Better Business Bureau, while Global Payments has an A-. Some of the most common complaints about both companies center around misleading contractual terms and hidden fees.

Ratings

BBB

A+, the business is not BBB Accredited. (0 Review; 2 Complaints

Google

2.5 Stars / 8 Reviews

Facebook

N/A

Yelp

N/A

Reviews

Total Online Reviews

50+

Total Online Complaints

<10

Lawsuits

None

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