Payment Advisors Review

Rates and Fees
75/100
Truth in Advertising
80/100
Consumer Reviews
85/100
Customer Support
80/100
4

Best for

Merchants with high-risk businesses that might have difficulty securing payment processing services with other merchant account providers.

Specializes in

Payment Advisors specializes in providing hard-to-place merchant customers with merchant accounts and payment processing services. This company specifically works with merchants in the CBD, marijuana, payday loan, and online firearm spaces.

Pricing Summary

Setup Fee: N/A

Monthly Fee: N/A

Swipe Rate: 1.00% - 4.99%

Keyed-in Rate: 1.00% - 4.99%

Early Termination Fee : Undisclosed

Contract Terms:

Unknown
Visit Payment Advisors

Payment Advisors was originally founded in 2014 as a merchant account provider that specializes in working with high-risk businesses.

This company is headquartered in Charlotte, North Carolina, and Steve Duniec is its president.

While Payment Advisors does not specifically mention their acquiring banks, the company website does state that it works with 15 different banks to assist high-risk merchants with payment processing services.

Payment Advisors Overview

 

Payment Advisors’ president is Steve Duniec, who has 25 years of experience in the payment processing industry. The company’s director of operations is Marci Duniec. Payment Advisors was founded in 2014.

This company is located in Charlotte, North Carolina, and its main focus is on working with high-risk merchants to provide them with payment processing services. Some of the merchant types this company works with include:

Dating websites
Online liquor stores
Nutraceuticals
Collections agencies
Online eCigarettes and vape stores
Marijuana and CBD merchants
Remote tech support
Travel packages and tour operators

Payment Advisors works with 15 different banks to help its merchant customers get the payment processing services they need.

Quick Facts

Head Quarters

125 Remount Rd C1, Charlotte, North Carolina 28203.

Year Founded

2014

CEO

Unknown

Employees

Unknown

Merchant Provider Risk Tolerance

High Risk Businesses

What We Like

Work exclusively with high risk merchants.

They do not disclose the types of hardware and/or software they offer.

Offshore payment options are offered in the value-added services.

Offers a cash discount to offset higher rates.

Only one negative review despite almost ten years in business.

What We Don't Like

Limited accepted payment types.

Markets through partnerships.

No information about rates and fees.

They do not advertise their contracts and terms on their website.

Potential 14-day wait period for setup.

Industries Served

  • Online Sellers

Business Types Served

  • Mobile
  • Online

Payment Advisors Products & Services

 

Hardware & Software

There is no information available on the Payment Advisors’ website regarding what types of hardware and software are available through this company. Judging by its list of merchant categories, it is safe to assume that the company focuses on providing payment gateways and shopping cart integrations for payment processing.

However, Payment Advisors also works with merchants like marijuana dispensaries and gentleman’s clubs, which suggests that merchant customers will also be able to obtain POS systems and terminals, if they prefer them.

Value Added Services

The Payment Advisors’ website indicates that this company has a few additional services to offer its merchant customers as well. They can opt for:

Cashless ATM processing
Chargeback control assistance
Offshore payment processing
Aggregator solutions
0% processing through the company’s cash discount program.

Supported Payment Types & Services

Because of the sensitive nature of high-risk payment processing, Payment Advisors may be somewhat limited on the types of payments that it can process for its merchant customers.

This company’s supported payment types include:

Payments from all four major credit card companies
Debit card payments
ACH payments
Electronic check payments

Payment Advisors Payment Processing

  • Cash Transactions
  • Credit Card Processing
  • Debit Card Processing
  • Mobile Commerce
  • Online Payments
  • Payment Gateway

Payment Advisors Billing & Invoicing

  • Mobile Payments
  • Online Payments

Payment Advisors Advertising & Sales

 
Payment Advisors has a page on its website for partners, which it is uses to market partnerships with other ISOs and processors. This appears to be the primary method the company uses to market its products and services. There is no evidence that the company hires independent sales agents for this purpose.

There is no information on the company website about an inside sales team at Payment Advisors. Most of its business is acquired through referrals, and there is no indication that the company uses any deceptive sales tactics.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

Unknown

Payment Advisors Pricing, Rates & Fees

 

There is also no information available on the Payment Advisors website regarding its pricing and fees. But considering the fact that this processor specializes in working with high-risk merchants, this is not surprising.

It is very likely that the company tailors pricing and fees according to each merchant customer’s risk level, time in business, and payment processing history. Pricing will probably vary from merchant to merchant, and they may have to adhere to:

Higher rates than other merchants
Six-month rolling reserves
Strict chargeback limits
Monthly minimum fees
PCI compliance fees
Early termination fees

Payment Advisors does offer a cash discount program that allows merchants to pass their transaction fees on to customers paying with a credit card.

Pricing at a Glance

Pricing Model

Unknown

Swiped Rate

1.00% - 4.99%

Keyed-in Rate

1.00% - 4.99%

Mobile Payment Rate

N/A

Virtual Terminal Rate

N/A

Monthly Fee

N/A

Payment Gateway Fee

N/A

Batch Fee

N/A

Early Termination Fee

Undisclosed

PCI Compliance Fee

Undisclosed

Equipment Lease Terms

Undisclosed

Address Verification Service (AVS)

Unknown

Application Fee

N/A

Account Setup Fee

N/A

Gateway Setup Fee

N/A

Annual Fee

NA

Monthly Minimum

N/A

Statement Fee

N/A

Payment Advisors Contract & Terms

There is no information available on the Payment Advisors’ website regarding this company’s contracts and terms. However, depending on who it partners with, merchant customers may be given two contracts - one for payment processing and one for hardware and equipment, if needed.

These contracts may have different terms, and there could be early termination fees assessed for canceling services before the contract has ended.

Contract Length

Unknown

Early Termination Fee

Undisclosed

Payment Advisors Setup & Support

 

Payment Advisors does not indicate on the company website how long it might take to get set up with payment processing services.

Most of this company’s merchant customers are likely using a payment gateway or shopping cart integration to accept payments. Once an account has been approved, these merchants may be able to begin processing payments right away.

Merchants in need of POS systems or terminals may need to wait up to 14 days to receive them to begin taking payments.

Payment Advisors has a Contact page on its website that lists an email address and phone number for customer support.

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)
  • Email Support

Payment Advisors Complaints, Ratings & Reviews

BBB Rating

Payment Advisors does not have a profile on the Better Business Bureau website, so this company is not rated by the BBB.

Other Online Reviews

There is only one negative complaint about Payment Advisors online, and this complaint appears to not be indicative of how this company operates. It mentions poor customer service from a company executive.

There are no outstanding class-action lawsuits or FTC complaints that have been filed against this company.

Ratings

BBB

N/A

Google

N/A

Facebook

5 out of 5 Based on the opinion of 1 person

Yelp

N/A

Reviews

Total Online Reviews

1+

Total Online Complaints

Lawsuits

Unknown

Payment Advisors Alternatives

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