Paydoo Review

Rates and Fees
75/100
Truth in Advertising
85/100
Consumer Reviews
80/100
Customer Support
85/100
4

Best for

Merchants that own and operate standard-risk or high-risk businesses in Europe and North America, and that are interested in ecommerce software for payment processing.

Specializes in

Paydoo specializes in providing merchant accounts and payment processing services to standard-risk and high-risk merchants in Europe and North America. This company does not offer its services to high-traffic retail or restaurant merchants.

Pricing Summary

Setup Fee: Unknown

Monthly Fee: Unknown

Swipe Rate: Unknown

Keyed-in Rate: Unknown

Early Termination Fee : Unknown

Contract Terms:

Month-to-month
Visit Paydoo

Paydoo was founded in 2013 as a merchant account provider that works with merchants located in Europe and North America.

This company can process payments in any currency and works with merchants in more than 180 countries.

This company’s founder and CEO is Sam Kohli, and it is located in Lithuania.

Paydoo Overview

 

Paydoo is a registered authorized Electronic Money Institution that is licensed by the Bank of Lithuania. Sam Kohli is the company’s founder and CEO, and it is headquartered in Lithuania. Paydoo has been in business since 2013.

Paydoo is a merchant account provider for various businesses, including standard to high-risk merchants. This company’s main focus is on working with ecommerce merchants to provide them with payment gateways and shopping cart integrations.

The company’s About Us page states that it maintains offices in several cities, including London, Riga, New York, and Vilnius.

Quick Facts

Head Quarters

Ernesta Birznieka-Upīša iela 21, Latgales priekšpilsēta, Rīga, LV-1011, Latvia

Year Founded

2013

CEO

Sam Kohli

Employees

51-200

Merchant Provider Risk Tolerance

High Risk Businesses

What We Like

Assists businesses in Europe and North America.

Available to standard and high risk businesses.

Month to month contract terms.

Can process payments in any currency used.

Provides payment gateways and shopping cart integrations.

What We Don't Like

Not available to assist high traffic retail establishments or restaurants.

Only serves online sellers.

Does not provide hardware or equipment solutions.

No value added services provided.

No inside sales team.

Industries Served

  • Online Sellers

Business Types Served

  • Mobile
  • Online

Paydoo Products & Services

 

Hardware & Software

Paydoo primarily focuses on payment gateways, and this company does not have any information on its website about hardware and payment processing equipment options. It advertises a RESTful open API architecture combined with a large global network of payment methods. This company promises Level 1 PCI Compliance, real-time reporting, and real-time fraud management support and solutions.

Paydoo offers many shopping cart plug-ins, including:

WooCommerce
Opencart
Drupal
Magento
Jigoshop
WP eCommerce
Prestashop

Value-Added Services

It does not appear that Paydoo offers any additional, value-added services for its merchant customers. Its main focus is on providing merchant accounts and payment processing services through its proprietary gateway.

The website does state that recurring payments and loyalty programs are available.

Supported Payment Types & Services

Paydoo’s merchant customers will be able to accept payments in every currency, and this company serves merchants in more than 180 countries.

The following types of card payments are supported:

Visa
American Express
Discover
Mastercard
UnionPay
JCB

Other payment methods include:

Debit cards
Prepaid cards
Various alternative payment methods

Paydoo Payment Processing

  • Credit Card Processing
  • Debit Card Processing
  • Mobile Commerce
  • Online Payments
  • Payment Gateway

Paydoo Billing & Invoicing

  • Mobile Payments
  • Online Payments

Paydoo Advertising & Sales

 
Paydoo states very clearly on the company website that it does not have an inside sales team. The company claims that this allows it to focus its support on its partnerships, rather than forming an environment of competition with partners.

On the company’s Partnerships page on its website, it lists three different options for partnerships:

Referral Partners - Have their own lead generation practices and access to Paydoo’s back-office tools.
ISOs and MSPs - ISOs and MSPs can offer Paydoo’s services for their backend processing needs, and are free to set their own prices.
Payment Facilitators - These partnerships are based on an aggregator model, resulting in lower processing costs for those merchants.

Truth in Marketing

Discloses All Important Terms

Unknown

Public Pricing Available

Unknown

Paydoo Pricing, Rates & Fees

 

Paydoo does not publish its prices and fees on the company website. This is most likely because of the fact that this company works with so many different types of merchants, so its pricing structure will vary for each one.

High-risk merchants doing business with Paydoo will likely be subject to much higher rates than standard-risk merchants. They may also need to have cash reserves, and those that are processing payments through an aggregator model may be at risk of account closure in the event of excessive chargebacks or other issues.

As with most MSPs and ISOs, merchants doing business with Paydoo will have to pay transaction fees as well as a fee for access to the payment gateway or shopping cart integration.

Pricing at a Glance

Pricing Model

Unknown

Swiped Rate

Unknown

Keyed-in Rate

Unknown

Mobile Payment Rate

Unknown

Virtual Terminal Rate

Unknown

Monthly Fee

Unknown

Payment Gateway Fee

Unknown

Batch Fee

Unknown

Early Termination Fee

Unknown

PCI Compliance Fee

Unknown

Equipment Lease Terms

Unknown

Address Verification Service (AVS)

Unknown

Application Fee

Unknown

Account Setup Fee

Unknown

Gateway Setup Fee

Unknown

Annual Fee

Unknown

Monthly Minimum

Unknown

Statement Fee

Unknown

Paydoo Contract & Terms

Paydoo does not enter into long-term contracts with its merchant customers. Though the website does not specifically state anything about a contract, this typically means that merchants will work with this company on a month-to-month basis.

There is no information about early termination fees either, but these are usually non-existent in month-to-month contracts.

Contract Length

Month-to-month

Early Termination Fee

Unknown

Paydoo Setup & Support

 

The Paydoo website does not indicate how long it might take before a merchant is ready to accept payments. It does state that merchants should expect seamless integration, and for a payment gateway, standard-risk merchants may be ready to process payments within a week’s time.

High-risk merchants, such as CBD retailers and payday loan merchants, may take longer to approve for merchant accounts. These merchants should be prepared to wait up to 14 days for approval and access to the payment gateway and/or shopping cart integration API.

Paydoo has a Contact Us page on its website that has a contact form as well as email addresses and phone numbers for customer support.

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)
  • Email Support

Paydoo Complaints, Ratings & Reviews

BBB Rating

Paydoo does not have a profile on the Better Business Bureau website, and the BBB has not given them a rating.

Other Online Reviews

There are no online reviews available for Paydoo, which indicates that this company is not a ripoff or a scam.

Ratings

BBB

N/A

Google

1 Stars / 1 Reviews

Facebook

4 out of 5 Based on the opinion of 8 people

Yelp

N/A

Reviews

Total Online Reviews

1+

Total Online Complaints

10+

Lawsuits

Unknown

Paydoo Alternatives

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