Standard and high risk accounts looking for a wide range of services to increase the productivity of the business.
Partner Payments is a part of a larger company and offers a wide range of products to help build more than just a merchant account relationship with individual businesses. They balance technology integration with personal contact to offer the best of both worlds to their clients.
Setup Fee: Undisclosed
Monthly Fee: Undisclosed
Swipe Rate: 1.00% - 4.99%
Keyed-in Rate: 1.00% - 4.99%
Early Termination Fee : Variable
Partner Payments was founded in 2016.
They are located in Tampa, FL.
There is no publicly available CEO or principal for the company.
Partner Payments was founded a few years ago and has jumped right into the fusion of technology and customer services. They stress the point that they can offer their clients cutting-edge processing tech and still have time to answer the phones.
They consider themselves a one-stop shop for everything merchant account-related. According to their about us page, their connections and experience allow them to offer the industry's best options.
Catering to a wide variety of industries and offering a full stable of extra services, Partner Payments seems poised to make good on their promises.
Another thing going for them is the utter lack of complaints found anywhere for the business. This points to them being on the right track to being a top-tier company.
Steven Wheeler - Managing Partner
Merchant Provider Risk Tolerance
Hardware and Software
Partner Payments states that it offers POS system solutions, but does not openly state what products they have in stock.
They stress their position as merchant account holders and state that they can work with any existing POS system or eCommerce gateway.
It appears that a merchant needs to begin the application process before they can find out if the company offers any registers, terminals, or mobile devices that suit their needs.
There are several items on the list of services advertised on the company website. Gift cards, loyalty cards, and ACH processing appear to be the extent of what Partner Payments has to offer.
The cards are great for customer growth and retention. If done right and in conjunction with a mailing system it can do wonders for building brand awareness.
The ACH processing seems to be an industry standard at this point. With this in place, it simplifies payments and the speed with which some transactions are processed.
Supported Payment Types and Services
The website states that they accept all major credit card payments, but does not provide any sort of comprehensive list.
Discloses All Important Terms
Public Pricing Available
There is no information available on the company website as to rates. In addition, because there are no complaints or reviews it is impossible to glean any information from third-party posts.
Partner Payments likely offers a range of options. Since they are partnered with multiple merchant accounts it is logical to assume that they offer at least flat rates and interchange plus rates.
Most likely the rates are determined on a case-by-case basis and have a wide range depending on the business type, risk, and volume.
As with any merchant account provider, there are most likely multiple fees associated with each account. With different options, there may be early termination fees associated with specific accounts.
In addition, there are likely monthly and annual fees, as well as PCI compliance fees and batch fees for eCommerce gateways.
1.00% - 4.99%
1.00% - 4.99%
Mobile Payment Rate
Virtual Terminal Rate
1.00% - 4.99%
Payment Gateway Fee
Early Termination Fee
PCI Compliance Fee
Equipment Lease Terms
Address Verification Service (AVS)
Account Setup Fee
Gateway Setup Fee
Once again, there is no available information. Based purely on industry standards, it is likely that they offer contracts in the 1-3 year range.
There is usually an automatic renewal after the expiration of the contract, but that could range anywhere from 1-2 years or even drop to a month to month.
Early Termination Fee
Setup likely depends on the services received from the company.
Underwriting can take anywhere from twenty-four hours to two weeks, depending on the business risk and type. This can often be the longest time waste of setting up a merchant account.
Setting up equipment and software generally occurs as quickly as the equipment can be booted and connected to whatever payment network the POS system operates on. The only delaying factor is usually delivery time for new equipment.
Support appears to be a general phone number and email address. They do state on their philosophy page that customers will always connect to a live, local rep.
Partner Payments does not have a profile with the Better Business Bureau.
Other Online Reviews
There are no customer reviews to be found anywhere online. There are limited third-party reviews, but they reveal very little actual information about the company.
A+ but is not BBB Accredited.
Total Online Reviews
Total Online Complaints
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