OrangePay Review

Rates and Fees
85/100
Truth in Advertising
90/100
Consumer Reviews
90/100
Customer Support
95/100
5

Best for

Businesses of all sizes looking for state-of-the-art credit card processing.

Specializes in

Live customer support and business growth. They are the fastest-growing merchant service provider in the business. They aim to simplify the process and utilize every cutting-edge tool at their disposal to increase a merchant’s business.

Pricing Summary

Setup Fee: Undisclosed

Monthly Fee: Undisclosed

Swipe Rate: 1.00% - 4.99%+

Keyed-in Rate: 1.00% - 4.99%+

Early Termination Fee : Variable

Contract Terms:

Variable
Visit OrangePay

OrangePay was founded in 2016.

The company is based in New York City, NY.

Jack Solomon is listed as the CEO of OrangePay.

OrangePay Overview

 

Founded in 2016, OrangePay has gained a reputation as a leading merchant services provider with one of the fastest-growing customer bases in the nation.

They pride themselves on fusing a cutting-edge approach to the processing game while maintaining a small business approach to customer relations.

It is challenging to find a full picture of the company as their company name was hijacked by a foreign corporation. All web address derivatives of the company name have been purchased by this foreign company and all web traffic, including many positive reviews, has been redirected to that company.

OrangePay does not have a Better Business Bureau profile, so gaining further insight is even harder.

Quick Facts

Head Quarters

Paris, France

Year Founded

2013

CEO

Helmut Reisinger

Employees

21000

Merchant Provider Risk Tolerance

What We Like

What We Don't Like

Industries Served

  • Airlines
  • Automotive
  • Beauty & Wellness
  • Clothing & Apparel
  • Convenience Store
  • Contractors
  • Electronics
  • Food & Beverage
  • Gaming
  • Gas Station
  • Healthcare
  • Hunting & Outdoor Equipment
  • Legal
  • Marketing Agency
  • Moving Companies
  • Personal Service
  • Professional Services
  • Online Sellers
  • Restaurant / Bar
  • Retailers
  • SAAS
  • Software & Apps
  • Telemedicine
  • Thrift Store
  • Travel
  • Wholesalers

Business Types Served

  • B2B
  • International
  • Ecommerce
  • Enterprise Merchant Accounts
  • MLM
  • Mobile
  • Mom & Pop
  • MOTO
  • Non Profit
  • Online
  • Retail / Card Present
  • Small Business
  • Subscription / Continuity
  • Tech Support
  • Wholesale

OrangePay Products & Services

 

Hardware and Software

OrangePay provides a great variety of terminals and registers for merchants to choose from. They offer products from Clover, Pax, Dejavoo, Verifone, Apriva, Auth.net, First Data, Authorize.net, Payeezy, and USAePay.

For registers, they offer Clover and several all-inclusive packages for either terminal or tablet. All of the packages come with the main POS system in addition to a cash drawer, printer, scanner, and credit card terminal.

The company makes it a point to state that they won’t sell you anything you don’t need. They have streamlined the process and kept ease of business at the core of their product.

As far as software goes, they offer both a patented POS system and an app called OrangePay ME. There is also a virtual gateway listed on the website to work with eCommerce merchants looking to integrate payment through their websites.

They state that they work with all major eCommerce platforms, including Woo Commerce, Shopify, and Magento.

Value-Added Services

Zero fee processing is offered as a way to pass transaction fees directly to the customer and offer them cash discounts. Through OrangePay this is presented as a discount from the normal price, which can change the way customers view the normal fees.

OrangePay ME is a free app offered to any OrangePay member. It allows anyone with an account to send a customer a link to the payment app and accept payment without a credit card terminal or website.

It appears that there is a 4% charge cap through OrangePay ME and there are no other fees involved. They claim the more a merchant uses the app the lower the rates will drop.

Supported Payment Types and Services

OrangePay accepts the full range of credit card payments:

Visa
Mastercard
Discover
American Express
Debit
Apple Pay
Google Pay
Samsung Pay
Garmin Pay
ACH

OrangePay Payment Processing

  • ACH Check Transactions
  • Chargeback & Fraud Prevention
  • Credit Card Processing
  • Credit Card Terminals
  • EBT Acceptance
  • eCheck & ACH Processing
  • EMV Processing
  • Gift & Loyalty Program
  • High-Risk Industries
  • Mobile Card Reader
  • Mobile Commerce
  • Mobile Payments App
  • Online Payments
  • Online Shopping Cart Integration
  • Payment Gateway
  • Payment Processing Services Integration
  • POS Equipment
  • Recurring Billing
  • Shopping Cart Integration
  • Virtual Terminal

OrangePay Billing & Invoicing

  • Dunning Management
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Recurring/Subscription Billing

OrangePay Advertising & Sales

 
There is no outside information on OrangePay’s marketing department. It is most likely that they utilize a combination of in-house agents, social networking, and web traffic to build their business.

There are no complaints about unethical or pushy marketing tactics.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

OrangePay Pricing, Rates & Fees

 

OrangePay prides themselves on transparency. They go so far as to say so on their website. They state that their goal is to simplify the whole process so businesses can focus on the important things … their business.

The only reference to fees on the website states that there are no fees beyond the base transaction fees associated with OrangePay ME.

Pricing at a Glance

Pricing Model

Tiered Pricing

Swiped Rate

1.00% - 4.99%+

Keyed-in Rate

1.00% - 4.99%+

Mobile Payment Rate

Virtual Terminal Rate

1.00% - 4.99%+

Monthly Fee

Undisclosed

Payment Gateway Fee

Undisclosed

Batch Fee

Undisclosed

Early Termination Fee

Variable

PCI Compliance Fee

Variable

Equipment Lease Terms

Variable

Address Verification Service (AVS)

Application Fee

Account Setup Fee

Undisclosed

Gateway Setup Fee

Annual Fee

Monthly Minimum

Undisclosed

Statement Fee

Undisclosed

OrangePay Contract & Terms

There is no information to indicate the exact contract terms.

Contract Length

Variable

Early Termination Fee

Variable

OrangePay Setup & Support

 

The setup appears streamlined and the website states that once the hardware is up and running, processing can begin immediately. They offer setup support. This is not something you see offered by every credit card processing company.

They offer 24/7 live support via phone, email, and chat.

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)

OrangePay Complaints, Ratings & Reviews

BBB Rating

OrangePay does not have a Better Business Bureau profile.

Other Online Reviews

There are online reviews related to this company, however, they have been mixed in with another company called Orange. This company is based out of Europe and has very poor reviews.

This company has purchased all the domain names regarding OrangePay and is using the positive reviews about OrangePay to bolster their own company.

Interestingly, all of the professional online review sites seem to have focused on the wrong company.

Orange Business Services may have gone by the name OrangePay, but that was more than ten years ago.

Weeding through the reviews and comments it is easy to separate the two companies. One simply has to look at the country the reviews are originating. With this in mind, OrangePay has almost a perfect 5/5 rating.

Ratings

BBB

Does not have BBB profile.

Google

2.3 Stars / 63 Reviews

Facebook

No Reviews

Yelp

No Reviews

Reviews

Total Online Reviews

<10

Total Online Complaints

<10

Lawsuits

None

OrangePay Alternatives

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