Onesto Payments Review

Rates and Fees
90/100
Truth in Advertising
90/100
Consumer Reviews
95/100
Customer Support
85/100
5

Best for

Merchants searching for a payment processing service that offers processing for subscription services as well as low fees.

Specializes in

Onesto Payments specializes in providing payment processing for merchant customers who want to be able to offer subscription services to their customers or clients. They also provide equipment and services to retail, restaurant and online merchants.

Pricing Summary

Setup Fee: N/A

Monthly Fee: Variable

Swipe Rate: Unknown

Keyed-in Rate: Unknown

Early Termination Fee : Unknown

Contract Terms:

Unknown
Visit Onesto Payments

Onesto Payments is a “wholesale” credit card processing company that offers payment processing services for many different types of merchants, including those that want to offer subscription services.

The company named itself “Onesto” because it is a word that means “honest” in Italian.

Onesto Payments About Us page discusses how the company spent time researching other payment processors to determine how they should set their rates and fees and what services they should offer their merchant customers.

Onesto Payments Overview

 

Onesto Payments is a registered ISO of Wells Fargo Bank. The company is located in Jamesburg, New Jersey and lists several prominent clients on its website, including Verizon, AT&T and Virani Jewellers.

Onesto Payments offers “wholesale” credit card processing for subscription services, but they also provide payment processing for retail stores, restaurants and bars and online businesses and apps.

The company spent time doing research before providing their services to merchants to determine the type of pricing model that would best suit their merchant customers’ needs. They decided on flat rate pricing, which is a model that can set them apart from their competition.

Quick Facts

Head Quarters

9 Davison Ave, Jamesburg, NJ 08831

Year Founded

Unknown

CEO

Kalpesh Shethia

Employees

Unknown

Merchant Provider Risk Tolerance

Low Risk Businesses

What We Like

Targets the subscription retail market.

Flat rate pricing.

Variety in hardware and software that stays with customers despite processor changes.

Actively try to keep their pricing low and competitive.

All sales and marketing are kept in-house.

What We Don't Like

Accounts take a few days to a week to get up and running.

In-person visits are very limited.

Almost no reviews, good or bad.

Unclear on all the payment types they accept.

Website not functioning.

Industries Served

  • Online Sellers
  • Restaurant / Bar

Business Types Served

  • Mobile
  • Online

Onesto Payments Products & Services

 

Hardware & Software

Onesto Payments offers a wide variety of hardware and software programs to assist their merchants in accepting many different types of payments. Merchants can opt for:

Standalone payment terminals
POS systems through Clover and Shopkeep
Systems that accept MOTO payments
Virtual gateways for online payments
Software for mobile payments

Some of Onesto Payments’ merchant customers may want to switch payment processing companies, but use the POS systems that they already own. This can be arranged and the company may be able to program the equipment with their own code so they can start providing services.

Value Added Services

Onesto Payments’ website does not mention any value added services for merchant customers other than their free merchant fee savings course. However, it appears that the company has put a lot of thought into how to keep the cost of payment processing as low as possible for merchants.

Supported Payment Types & Services

The Onesto Payments website is not completely clear about what types of payments they process. However, they do process the following:

Payments from all four major credit card companies.
Debit card payments.
Payments through Apple Pay and Android Pay.

Onesto Payments may also process electronic checks and ACH payments, however, that information is not clearly displayed on the company website.

Onesto Payments Payment Processing

  • Credit Card Processing
  • Debit Card Processing
  • Mobile Payments App
  • Online Payments
  • Online Shopping Cart Integration

Onesto Payments Billing & Invoicing

  • Online Payments
  • Payment Processing

Onesto Payments Advertising & Sales

 
Onesto Payments does not use the services of independent contractors or sales agents to market its products and services. Everything sales-related is taken care of in-house with dedicated sales managers and support staff.

The company does not use deceptive or manipulative language in its marketing. It appears that Onesto Payments markets its services primarily through its website. The company has sales reps that will personally visit merchants that are located within 75 miles of the company’s zip code. Otherwise, a sales agent can work with merchants over the phone to set up services.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

Yes

Onesto Payments Pricing, Rates & Fees

 

Onesto Payments is very clear about its pricing structure and it publicly posts its fees and prices on its website.

There are four main plans and all of them come with a 120-day satisfaction guarantee.

Basic Plan - $29 a month
12 cents per transaction plus interchange
$6 PCI compliance fee
This plan can work well for new businesses.

Popular Plan - $49 a month
10 cents per transaction plus interchange.
Merchants may process up to $50,000 a month in sales.
This plan can work well for established businesses.

Best Value Plan - $69 a month
8 cents per transaction plus interchange.
Merchants may process up to $75,000 a month in sales.
This plan can work well for bar and restaurant businesses.

Unlimited Plan - $99 a month
5 cents per transaction plus interchange.
Merchants may process an unlimited number of transactions.
This plan can work well for high-volume businesses.

Pricing at a Glance

Pricing Model

Flat Rate

Swiped Rate

Unknown

Keyed-in Rate

Unknown

Mobile Payment Rate

Unknown

Virtual Terminal Rate

Unknown

Monthly Fee

Variable

Payment Gateway Fee

Unknown

Batch Fee

Unknown

Early Termination Fee

Unknown

PCI Compliance Fee

Unknown

Equipment Lease Terms

Unknown

Address Verification Service (AVS)

Unknown

Application Fee

Unknown

Account Setup Fee

N/A

Gateway Setup Fee

Unknown

Annual Fee

Unknown

Monthly Minimum

Unknown

Statement Fee

Unknown

Onesto Payments Contract & Terms

Onesto Payments is different from many of its competitors in that it does not lock its merchant customers into a contract. The company states that it believes that customers will stay customers when they get great pricing and customer service.

Contract Length

Unknown

Early Termination Fee

Unknown

Onesto Payments Setup & Support

 

Onesto Payments mentions being able to set merchants up with their accounts very quickly; in as little as a few days in some cases. Most merchants should be able to begin accepting payments within a week.

Their website has a dedicated phone number for customer support as well as a live chat option for merchants who need assistance.

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)
  • Email Support

Onesto Payments Complaints, Ratings & Reviews

BBB Rating

Onesto Payments does not have a profile on the Better Business Bureau website, and there are also no reviews for them with the BBB.

Other Online Reviews

There is only one review online for Onesto Payments and it is on the Yelp website. It is a 5-star review that mentions excellent pricing and customer service. This reviewer needed a customized system, which Onesto Payments delivered.

Ratings

BBB

N/A

Google

N/A

Facebook

0 out of 5 (Based on the opinion of 0 people)

Yelp

N/A

Reviews

Total Online Reviews

Unknown

Total Online Complaints

Unknown

Lawsuits

Unknown

Onesto Payments Alternatives

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