Best for
Small business merchants searching for payment processing services and support.
Specializes in
One Payment specializes in working with small business merchants to connect them with payment processing services that are affordable and scalable.
Pricing Summary
Setup Fee: Unknown
Monthly Fee: Unknown
Swipe Rate: Unknown
Keyed-in Rate: Unknown
Early Termination Fee : Unknown
Contract Terms:
One Payment is a merchant account provider that works with businesses of all sizes, but that specializes in providing payment processing services to small businesses.
The company is headquartered in Doral, Florida and has been in business since 2013.
The company’s CEO is unknown, but it appears that One Payment is a reseller of First Data’s credit card processing services.
One Payment is located in Doral, Florida and the company has been in operation since 2013. The company has called itself, “First Data’s #1 Ranked Provider of Small Business Credit Card Processing,” however, there is no source available for that claim. It appears that One Payment is a reseller for First Data.
One Payment claims to specialize in payment processing for small business merchants and can assist with products and services for new and established businesses. The company offers assistants to merchants in various industries, including banking, e-commerce and hospitality.
One Payment is a registered ISO of Wells Fargo Bank, N.A., Concord, CA and of BBVA USA in Houston, Texas.
This company’s website does not offer any additional information.
Head Quarters
Doral, Florida
Year Founded
2009
CEO
Unknown
Employees
51-200
Merchant Provider Risk Tolerance
Partner with some top providers in the industry.
Accepts all major payment types.
Very diligent in addressing customer complaints.
In-house sales team.
Variety of options for payment processing.
Very little information across the board.
Unclear early termination fees.
Lack of transparency about contracts and associated fees.
No tech-support listed on their website.
All complaints related to unclear information from sales agents.
Hardware & Software
One Payment can provide multiple solutions for payment processing for merchant customers. This company offers POS systems, including NFC compatible equipment to allow for contactless payment technologies. On The Fly and Clover are two companies One Payment partners with.
One Payment also offers payment gateway capability and the company can integrate with shopping carts, payment pages and online invoices. A virtual terminal is available for MOTO payments and an online payment portal is available that can be used on any computer that has an internet connection.
One Payment has partnered with the following:
Payeeazy
Authorize.Net
The Sentinel
NMI
Value Added Services
One Payment does not offer any value added services to its merchant customers. But the company has invested greatly in point-to-point encryption, PCI compliance and data security.
Supported Payment Types & Services
Merchants with One Payment as their payment processor will be able to accept multiple forms of payments from customers. They include:
Payments from all 4 major credit card companies, including EMV chip cards and magnetic strip cards.
Debit cards
Mobile wallets (Apple Pay, Google Pay, etc.)
ACH
Discloses All Important Terms
Yes
Public Pricing Available
No
One Payment does not list any information on its website regarding prices and fees. This could be because they can vary based on the type of merchant and the business’ risk level. This information is available to merchants who connect with the sales team.
This company does list prices for some of its payment processing equipment on One Payment website. For smartphone card readers, the price is listed as $65 to start. A Clover Station is priced at more than $1,500.
Pricing Model
Unknown
Swiped Rate
Unknown
Keyed-in Rate
Unknown
Mobile Payment Rate
Unknown
Virtual Terminal Rate
N/A
Monthly Fee
Unknown
Payment Gateway Fee
N/A
Batch Fee
Unknown
Early Termination Fee
Unknown
PCI Compliance Fee
Unknown
Equipment Lease Terms
Unknown
Address Verification Service (AVS)
Unknown
Application Fee
Unknown
Account Setup Fee
Unknown
Gateway Setup Fee
Unknown
Annual Fee
Unknown
Monthly Minimum
Unknown
Statement Fee
Unknown
There is no information available on the One Payment website regarding contracts and terms. However, reviews on various websites indicate that this company does have contracts in place with its merchant customers.
Reviewers mention high cancelation fees and being charged ongoing monthly fees even after accounts were closed.
Contract Length
Unknown
Early Termination Fee
Unknown
There is no information available on the One Payment website regarding how long it might take to get set up with a merchant account through this company. For merchants in need of POS systems, it stands to reason that it could take up to a week in order to get set up. Merchants who desire a payment gateway or shopping cart integration should be able to get set up within just a few minutes.
The One Payment website has a dedicated Contact page that has a form for merchants to fill out. It also lists an email address and a phone number.
BBB Rating
One Payment is not accredited with the Better Business Bureau, but the BBB website has given this company a rating of A.
There are 11 complaints listed on the BBB website for One Payment. Many of these complaints mention unclear contract terms that were communicated to merchants by sales agents, including early termination fees and terms. One Payment was very diligent to answer complaints, but many were answered to the merchants’ dissatisfaction.
Three of the complaints were closed in the last 12 months.
Other Online Reviews
There is only one review found online for One Payment. That review awarded the company 3/5 stars and only mentions the fact that the company lists the prices of POS systems and hardware.
BBB
N/A
N/A
N/A
Yelp
N/A
Total Online Reviews
Unknown
Total Online Complaints
Unknown
Lawsuits
Unknown
If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks