Offshore Merchants Review

Rates and Fees
85/100
Truth in Advertising
95/100
Consumer Reviews
90/100
Customer Support
95/100
4

Best for

High-risk merchants in need of payment processing services, including those that are located in the United States, Canada, and many other countries.

Specializes in

Offshore Merchants specializes in providing payment processing services to high-risk merchants located in several countries. This company can approve merchants that other ISOs will not.

Pricing Summary

Setup Fee: Unknown

Monthly Fee: Unknown

Swipe Rate: Unknown

Keyed-in Rate: Unknown

Early Termination Fee : Unknown

Contract Terms:

Unknown
Visit Offshore Merchants

Offshore Merchants lists their address as Central Hong Kong on the company website.

This company works with high-risk merchants to allow them to accept payments through Internet and MOTO payments.

Offshore Merchants also provides payment processing services for retail merchants residing in Canada and the United States.

Offshore Merchants Overview

 

Offshore Merchants is a payment processing company that primarily works with merchants that are considered to be high-risk. They approve merchants with e-commerce sites and who take MOTO payments from their customers. Offshore Merchants also works with retail merchant customers that are located in Canada and the United States.

This company’s website does not have any in-depth information about company executives or sales personnel. Offshore Merchants lists its address as Central Hong Kong on its website.

Offshore Merchants manages all aspects of underwriting in-house to allow for quick approvals. Merchants receive effective risk management solutions to assist them in limiting their chargebacks. This company is well-known for working with high-risk merchants who have high-volume each month and have had their accounts closed with other merchant account providers as a result.

Offshore Merchants’ About Us page mentions that the company is comprised of senior executives who all have extensive experience in the payment industry.

Quick Facts

Head Quarters

The Center 4571 99 Queen's Road, Central Hong Kong 8

Year Founded

Unknown

CEO

Unknown

Employees

Unknown

Merchant Provider Risk Tolerance

High Risk Businesses

What We Like

Will work with high risk businesses.

Keep much of their underwriting in-house so they can keep accounts open that might otherwise be frozen.

Accept all major payment types.

Lower rates for companies that have high volume without otherwise being high risk.

Daily payout to merchant customers.

What We Don't Like

Longer turnaround on merchant account approval.

Customer support is only available through email.

No reviews of any type to be found online.

Higher rates for high risk merchants.

No information regarding contracts.

Industries Served

  • Credit Repair
  • Dating
  • Medical
  • Online Sellers

Business Types Served

  • Ecommerce
  • High Risk
  • Online

Offshore Merchants Products & Services

 

Hardware & Software

Offshore Merchants offers virtual terminals for merchants to conduct business and accept payments online. Their e-commerce payment gateway is called Network Merchants.

API integration is available for integrating with merchants’ current POS systems and terminals.

Offshore Merchants also can provide free shopping carts through the QuickClick Shopping System, Network Merchants Electronic Check processing and payment processing for customers with recurring billing needs.

Offshore Merchants is able to work with high-risk merchants who require physical swipe terminals. The company can provide these services as well as the equipment the merchant needs to begin accepting payments.

Value Added Services

Offshore Merchants does not offer any additional value added services to its merchant customers. However, the company website does mention extensive data security and fraud prevention measures.

Supported Payment Types & Services

Offshore Merchants allows merchants to accept many different types of payments, including:

Mastercard and Visa payments
E-check payments
Debit card payments
American Express and Discover Card payments for some industries
ACH payments
MOTO payments

Offshore Merchants have no volume cap as well as effective risk management tools to mitigate their merchant customers’ exposure to fraud.

Offshore Merchants Payment Processing

  • Cash Transactions
  • Credit Card Processing
  • Debit Card Processing

Offshore Merchants Billing & Invoicing

  • Online Payments
  • Payment Processing

Offshore Merchants Advertising & Sales

 
Offshore Merchants does not use any deceptive or manipulative advertising techniques on its website. There is no mention of an inside sales team, but the company website does have a page that is dedicated to Referral Partners. It seems as though Offshore Merchants works with referral partners to gain referrals for high-risk merchants to utilize its services.

The company also has an FAQ section on its website, and it is very clear about its rates for high-risk merchants.

Truth in Marketing

Discloses All Important Terms

Yes

Public Pricing Available

No

Offshore Merchants Pricing, Rates & Fees

 

Offshore Merchants mentions that most merchants can expect rates and fees that range from 3% to 7% per transaction. This is typical for merchant account providers that offer payment processing services to high-risk merchants.

Rates and fees can vary based on the type of business a merchant owns, their risk level and their monthly processing volume. For high-volume merchants, rates range from 2.5% to 4.7%.

Offshore Merchants do require high-risk merchants to have a rolling reserve. The company’s typical requirement is a 10% reserve for a period of six months. The rolling reserve will be evaluated over time, and may eventually be discontinued for some merchants with a good processing history.

Pricing at a Glance

Pricing Model

Interchange Plus

Swiped Rate

Unknown

Keyed-in Rate

Unknown

Mobile Payment Rate

Unknown

Virtual Terminal Rate

Unknown

Monthly Fee

Unknown

Payment Gateway Fee

Unknown

Batch Fee

Unknown

Early Termination Fee

Unknown

PCI Compliance Fee

Unknown

Equipment Lease Terms

Unknown

Address Verification Service (AVS)

Unknown

Application Fee

Unknown

Account Setup Fee

Unknown

Gateway Setup Fee

N/A

Annual Fee

Unknown

Monthly Minimum

Unknown

Statement Fee

Unknown

Offshore Merchants Contract & Terms

The Offshore Merchants website does not have any information regarding contracts or terms. It is unclear how long a merchant will be entering into a contract with this company as their merchant account provider and payment processor.

Offshore Merchants advertises that they provide daily payouts to their merchant customers on their website.

Contract Length

Unknown

Early Termination Fee

Unknown

Offshore Merchants Setup & Support

 

Once a merchant has submitted their online application along with the proper documentation, in-house underwriting and account approval can take four to eight days. Merchants processing a lower volume of transactions are usually able to begin processing payments the same day.

Offshore Merchants has a Contact Us form on the company website that merchants can use to get in touch with them for support. There does not appear to be any other contact information available on the website.

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)
  • Email Support

Offshore Merchants Complaints, Ratings & Reviews

BBB Rating

Offshore Merchants does not have a profile listed with the Better Business Bureau. This company has also not received a rating from the BBB, and there are no complaints or reviews listed.

Other Online Reviews

There are no reviews online for Offshore Merchants. There is no indication that there have been any FTC complaints or class-action lawsuits filed against this company.

Ratings

BBB

N/A

Google

No Review

Facebook

N/A

Yelp

N/A

Reviews

Total Online Reviews

Unknown

Total Online Complaints

Unknown

Lawsuits

No

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