Nationwide Merchant Solutions Review

Rates and Fees
95/100
Truth in Advertising
90/100
Consumer Reviews
90/100
Customer Support
95/100
5

Best for

Mid-risk businesses looking to use the options of a larger company to minimize their rates and increase their productivity.

Specializes in

Nationwide Merchant Solutions specializes in using their connections to offer a merchant the best rates. They also have at their disposal, the ability to cater to the individual needs of each merchant to offer the best solutions for front-end credit card processing.

Pricing Summary

Setup Fee: $0

Monthly Fee: $10

Swipe Rate: Interchange-Plus

Keyed-in Rate: Interchange-Plus

Early Termination Fee : None

Contract Terms:

Month-to-month
Visit Nationwide Merchant Solutions

Nationwide Merchant Solutions was founded in 2006.

Scott Kahn is the owner.

The company is located in New Milford, NJ.

Nationwide Merchant Solutions Overview

 

Nationwide Merchant Solutions has been around for almost twenty years and they have a reputation for offering their clients top-end service.

They base their business plan on building their current business from a small local business but keeping the mentality of a small business.

They offer a wide range of services that cover merchant processing from swipe to deposit. Their strength lies in being able to offer multiple services at each point of contact so that each merchant can choose the best option for their business.

Despite being in business for so long, they have retained an almost immaculate complaint level. They are accredited through the Better Business Bureau and work hard to keep a good profile.

Quick Facts

Head Quarters

New Milford, New Jersey

Year Founded

2006

CEO

Scott Kahn

Employees

50

Merchant Provider Risk Tolerance

What We Like

What We Don't Like

Industries Served

  • Automotive
  • Beauty & Wellness
  • Clothing & Apparel
  • Convenience Store
  • Education
  • Electronics
  • Food & Beverage
  • Gas Station
  • Healthcare
  • Hunting & Outdoor Equipment
  • Medical
  • Moving Companies
  • Personal Service
  • Professional Services
  • Online Sellers
  • Restaurant / Bar
  • Retailers
  • SAAS
  • Telemedicine
  • Thrift Store
  • Travel
  • Wholesalers

Business Types Served

  • B2B
  • Ecommerce
  • Enterprise Merchant Accounts
  • Mobile
  • Mom & Pop
  • MOTO
  • Non Profit
  • Online
  • Retail / Card Present
  • Small Business
  • Subscription / Continuity
  • Wholesale

Nationwide Merchant Solutions Products & Services

 

Hardware and Software

They offer ten varieties of POS systems for their clients to choose from. These range from fully stocked registers to smaller, freestanding terminals.

They also offer a wide selection of credit card machines that integrate with an existing POS system to allow merchants a streamlined transaction. They have four machines listed on their website

With options from Clover, Dejavoo, PAX, and Verifone, customers will be able to find exactly what works best for them.

On the software side, they offer a wide range of mobile payment apps that integrate seamlessly with all major mobile devices.

Value-Added Services

With a depth that most other credit card processors can’t match, Nationwide Merchant Solutions continues with a list of extra services that look like several companies piled into one.

They offer:

-ACH payment processing
-Customer rewards
-Fraud management tools
-Gift cards
-Intelligence rating
-Level 3 processing system
-Noble exchange and intelligent rate
-PCI compliant processing service
-Quickbooks integration software
-Zero cost credit

Supported Payment Types and Services

Visa
Mastercard
Discover
American Express
Debit
Apple Pay
Google Pay
Samsung Pay

Nationwide Merchant Solutions Payment Processing

  • ACH Check Transactions
  • Cash Transactions
  • Chargeback & Fraud Prevention
  • Check Services
  • Contactless NFC
  • Credit Card Processing
  • Credit Card Terminals
  • Debit Card Processing
  • eCheck & ACH Processing
  • EMV Processing
  • Gift & Loyalty Program
  • Mobile Card Reader
  • Mobile Payments App
  • Online Payments
  • Payment Gateway
  • Receipt Printing
  • Recurring Billing
  • Signature Capture
  • Virtual Terminal

Nationwide Merchant Solutions Billing & Invoicing

  • Contingency Billing
  • Dunning Management
  • Mobile Payments
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Recurring/Subscription Billing

Nationwide Merchant Solutions Advertising & Sales

 
There is evidence that Nationwide Merchant Solutions uses independent sales contractors. At this point, there are no complaints filed regarding unethical sales tactics.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

Nationwide Merchant Solutions Pricing, Rates & Fees

 

Pricing rates appear variable. They depend on the business type, risk, and volume. Also, the company that holds the merchant account can affect the rates.

The company advertises an interchange plus rate. This is highly likely, however, it is unknown if that is the only option. There is a possibility that they also offer other rate types that a merchant can choose from. This fits in with the company presentation.

There are links to Visa and Mastercard interchange rates on the company website, but neither link provides any information.

There are fees referenced in the few complaints and comments, although they look to be generic monthly and annual fees. Nationwide Merchant Solutions claims to not have any early termination fees. This is in line with their month-to-month contract.

There is no information on equipment leases, fees, or potential purchases. However, much of the equipment they offer is top of the line, so the outright purchase is most likely very expensive.

Pricing at a Glance

Pricing Model

Interchange Plus

Swiped Rate

Interchange-Plus

Keyed-in Rate

Interchange-Plus

Mobile Payment Rate

Virtual Terminal Rate

2.9% + $0.30

Monthly Fee

$10

Payment Gateway Fee

$25 Per Month

Batch Fee

$0.10

Early Termination Fee

None

PCI Compliance Fee

Undisclosed

Equipment Lease Terms

Undisclosed

Address Verification Service (AVS)

Application Fee

None

Account Setup Fee

$0

Gateway Setup Fee

Annual Fee

Monthly Minimum

$25

Statement Fee

Undisclosed

Nationwide Merchant Solutions Contract & Terms

According to the company website, all contracts are month to month. This claim fits with the company philosophy but does not address alternatives.

While many merchants want the flexibility of a month-to-month contract, there may be some who like the security of a longer termed contract. Or for some, contract length can be a negotiating tool.

Contract Length

Month-to-month

Early Termination Fee

None

Nationwide Merchant Solutions Setup & Support

 

Setup is a variable that depends on the services required. Underwriting for a merchant account depends on several factors, all of which can influence the length of time before the account is approved and activated.

The general time for a contract to be underwritten is between 1-14 days.

Equipment setup is usually dictated by delivery time. Once a merchant has received their hardware it is usually less than an hour before they can accept credit cards.

Support is limited to the industry standard phone and email. There is a section of the website that requires a merchant login. There could be more support there.

Setup Highlights

  • Documentation / Knowledge Base
  • Live Online (1-on-1)

Support Highlights

  • Domestic Phone Support (Business Hours)

Nationwide Merchant Solutions Complaints, Ratings & Reviews

BBB Rating

A+

Nationwide Merchant Solutions is accredited by the Better Business Bureau.

There are no complaints or reviews on that site.

Other Online Reviews

In other forums, there are only a couple of complaints or negative reviews. It appears that the company does a good job of working with merchants to maintain a happy working relationship.

The only items referenced in complaints appear to be a misunderstanding about contract fine print and funds.

Ratings

BBB

A+ and has been Accredited since 2018.

Google

4.8 Stars / 16 Reviews

Facebook

5 Stars. Based on the opinion of 4 people

Yelp

N/A

Reviews

Total Online Reviews

25+

Total Online Complaints

<10

Lawsuits

None

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