Best for
Merchants of all sizes and risk-levels that are seeking payment processing services, as well as ATM placement and merchant loans.
Specializes in
MSH Merchant Services specializes in working with retail, B2B, hospitality and petroleum merchants, as well as those who need to be able to accept MOTO payments. This company offers several additional services to help merchants grow their businesses.
Pricing Summary
Setup Fee: N/A
Monthly Fee: N/A
Swipe Rate: 1.00% - 4.99%
Keyed-in Rate: 1.00% - 4.99%
Early Termination Fee : Undisclosed
Contract Terms:
MSH Merchant Services is a merchant account provider that offers payment processing services to various types of merchants, including those in the hospitality, retail and petroleum industries.
This company is located in Westlake, Ohio and it is a registered ISO/MSP of Wells Fargo Bank, Walnut Creek, CA and Palm Desert National Bank.
MSH Merchant Services’ company president is Bruce Epstein.
MSH Merchant Services is a payment processing company and merchant account provider that is headquartered in Westlake, Ohio. The company president is Bruce Epstein and it provides its services to various types of merchants, including those in the B2B, hospitality, retail and petroleum spaces.
MSH Merchant Services is a registered ISO/MSP of Wells Fargo Bank, Walnut Creek, CA and Palm Desert National Bank. It works in association with Petroleum Card Services and is a distributor for WRG Services, Inc.
This company offers several additional services to assist merchants with growing their businesses, including merchant loans and ATM placement.
Head Quarters
29299 Clemens Rd Cleveland, OH 44145-1051
Year Founded
2002
CEO
Unknown
Employees
Unknown
Merchant Provider Risk Tolerance
Works with all risk-level merchants.
Focuses on retail, business to business, hospitality, and petroleum merchants.
Multiple value-added services, including gift and loyalty cards, and cash advances.
A+ rating with the Better Business Bureau.
No complaints filed in the last 36 months.
Setup times are not stated, meaning a merchant could wait weeks for their account to be functional.
Unclear on whether they use contracts and what the terms might be.
Potential extra contract for equipment.
Very little information is available about pricing and fees.
No tap payment for Apple Pay and Google Pay.
Hardware & Software
MSH Merchant Services offers POS systems as a part of its product line and its website only mentions Clover equipment, which is fully customizable according to the merchants’ needs.
This company works with Authorize.Net and Charge Anywhere to provide merchants with internet gateway services. The company also has the capability of linking a shopping cart to a merchant’s website.
Value Added Services
MSH Merchant Services offers several additional services to its merchant customers. Those services include:
A gift card program
A loyalty card program
ATM machine sales, leases and repairs
Merchant loans and cash advances
Supported Payment Types & Services
Merchants that choose MSH Merchant Services as their merchant account provider and payment processor will be able to accept many forms of payment, including:
Payments from all four major credit cards
Debit card payments
ACH payments
EBT payments
Gift cards
MOTO payments
Electronic check payments
Discloses All Important Terms
No
Public Pricing Available
Unknown
Regarding pricing and fees, the MSH Merchant Services website is not clear about what their prices are, or what type of plans the company offers its merchant customers.
The website does indicate that MSH Merchant Services offers the lowest pricing in the industry. It is likely that sales agents base merchant pricing on the business’ risk level, size, and the number of years the merchant has been in business. That means that prices and fees will vary.
Pricing Model
Unknown
Swiped Rate
1.00% - 4.99%
Keyed-in Rate
1.00% - 4.99%
Mobile Payment Rate
Unknown
Virtual Terminal Rate
N/A
Monthly Fee
N/A
Payment Gateway Fee
N/A
Batch Fee
N/A
Early Termination Fee
Undisclosed
PCI Compliance Fee
Undisclosed
Equipment Lease Terms
Undisclosed
Address Verification Service (AVS)
Unknown
Application Fee
N/A
Account Setup Fee
N/A
Gateway Setup Fee
N/A
Annual Fee
N/A
Monthly Minimum
N/A
Statement Fee
N/A
There is no specific language on the MSH Merchant Services website regarding contracts and terms. It is likely that the company offers contract terms that may vary based on each individual merchant customer’s business type and processing history.
Also, each merchant customer may have a contract for equipment that is different than the one they have for processing. This is something to pay close attention to so that merchants understand how each contract varies.
Contract Length
Unknown
Early Termination Fee
Undisclosed
There is no information available on the MSH Merchant Services website about how long it can take to get approved for a merchant account and begin accepting payments. Depending on the type of equipment a merchant customer needs, this process could take between 10-14 days.
Merchants in need of an internet gateway may be able to obtain quick approval and integration so that they can begin accepting payments in as little as a week. However, the sales team should be clear about the timeframe regarding the underwriting process.
MSH Merchant Services has a Contact Us section on the company website that lists an address, email and phone number for merchants to get in touch with them. There is also a contact form merchants can fill out.
One online review indicates that live customer support is also available for this company’s merchant customers.
BBB Rating
MSH Merchant Services (which is listed as Merchant Services Hardesty Enterprises) does have a profile with the Better Business Bureau, but the company is not BBB accredited. It has an A+ rating, and within the last 36 months, there have been no complaints filed.
Other Online Reviews
There are no complaints regarding MSH Merchant Services’ products or services available online. This could be because the companies that are working with MSH Merchant Services are receiving most of the complaints.
BBB
A+ and This Business is not BBB Accredited. (0 Reviews; 0 Complaints)
N/A
N/A
Yelp
N/A
Total Online Reviews
Unknown
Total Online Complaints
Lawsuits
Unknown
If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks