Momentum Payment Systems Review

Rates and Fees
60/100
Truth in Advertising
70/100
Consumer Reviews
60/100
Customer Support
60/100
2

Best for

Momentum Payment Systems is best for small to mid-sized low-risk businesses.

Specializes in

Momentum Payment Systems (MPS) offers payment processing services for all major debit and credit cards and caters to many different industries. The company offers a phone number for support, along with email and chat support available 24/7. MPS also leases both traditional and mobile POS equipment.

Pricing Summary

Setup Fee: $0

Monthly Fee: Undisclosed

Swipe Rate: 1.00% - 4.99%

Keyed-in Rate: 1.00% - 4.99%

Early Termination Fee : $195 - $450

Contract Terms:

3 Years
Visit Momentum Payment Systems

The company is an ISO/MSP of Deutsche Bank AG, New York, and has also used Chase Paymentech.

MPS was started in 2004 in Addison, Texas. The current historical records of company officers are for MPS' parent company Encore, Blake Pyle, the company's CFO, and Mark Harrelson, the company's CSO.

Momentum Payment Systems Overview

 

MPS was founded in 2004 and was operating as a DBA of Encore Payment Systems, which as another DBA for Prodigy Payment Systems, and one for its Canadian operations, MOCA Payment Systems.

In 2013 Encore Payment Systems by EVO Payments International and had since been fully incorporated into EVO's business operations and branding. There is no current information available, nor a website to visit for MPS or its parent company Encore. Any historical information available is on some company officers, such as the CFO, Blake Pyle, and the chief sales officer Mark Harrelson.

MPS's offered an expensive tiered pricing plan with 3-4 year contract terms that included auto-renewal clauses. The company also charged an early termination fee ranging from $150 - $450. Furthermore, MPS offered 3rd-party non-cancelable long-term equipment leases that were the source of many complaints against the company. The only way to exit the agreements was to pay the total cost of the existing lease's remaining duration.

MPS employed a dubious practice of only hiring independent contractors or part-time employees consistently, without ever expecting to switch employees to full-time status. Although such practices are common for sales teams in the payment processing industry, it is rarely practiced as the company's sole strategy for all employees. This often leads to a high turnover of staff, and those in their roles are seldom given sufficient training or resources to fully serve their clients effectively.

MPS is no longer accredited with the Better Business Bureau (BBB) and does not have an independent rating but a rating of A- of its current parent, EVO.

Quick Facts

Head Quarters

Addison, Texas

Year Founded

2008

CEO

Greg Robertson

Employees

200

Merchant Provider Risk Tolerance

What We Like

What We Don't Like

Industries Served

  • Clothing & Apparel
  • Convenience Store
  • Electronics
  • Gas Station
  • Healthcare
  • Marketing Agency
  • Moving Companies
  • Personal Service
  • SAAS
  • Thrift Store

Business Types Served

  • Ecommerce
  • Low Risk
  • Mobile
  • MOTO
  • Online
  • Retail / Card Present
  • Small Business

Momentum Payment Systems Products & Services

 

Payment Processing: MPS offers payment processing services and is a reseller of Chase Paymentech. The company catered to small and mid-sized businesses with a low-risk profile debit/credit card payment processing.

Point of Sale (POS) – MPS offered 3rd-party equipment leases for POS terminals for many vendors. POS offered were traditional and mobile POS terminals to accept magstripe credit card payments.

Momentum Payment Systems Payment Processing

  • Chargeback & Fraud Prevention
  • Check Services
  • Contactless NFC
  • Credit Card Processing
  • Debit Card Processing
  • EBT Acceptance
  • EMV Processing
  • Gift & Loyalty Program
  • Online Payments
  • Online Shopping Cart Integration
  • POS Equipment
  • Virtual Terminal

Momentum Payment Systems Billing & Invoicing

  • Mobile Payments
  • Online Payments
  • Payment Processing

Momentum Payment Systems Advertising & Sales

 
There have been many complaints against MPS on different online forums and review sites. One of the consistent and recurring complaints against the company was hidden or undisclosed fees, and expensive equipment leases cannot be canceled and must be paid in full for the contract term's remainder.

Not only did MPS use outside sales teams (ISOs), but the entire company's staff operated on a part-time or independent contractor basis. Such arrangements lead to untrained staff and target-oriented aggressive selling tactics. Often staff disregards ethical behavior such as full disclosure of costs and not coercing unwary clients into very expensive long-term noncancelable equipment lease lock-ins.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

Momentum Payment Systems Pricing, Rates & Fees

 

MPS offered expensive tiered pricing based on various online forums and complaints. These costs were further exacerbated as many merchants entered into expensive lease agreements with the company that could only be exited if the remaining lease amount was paid in full.

Swiped Rate – Unavailable

Keyed-in Rate – Unavailable

Contract term – 3-4 years

Early termination fees – $150 - $450

PCI compliance fee – $49/annually

Pricing at a Glance

Pricing Model

Tiered Pricing

Swiped Rate

1.00% - 4.99%

Keyed-in Rate

1.00% - 4.99%

Mobile Payment Rate

Virtual Terminal Rate

1.00% - 4.99%

Monthly Fee

Undisclosed

Payment Gateway Fee

Undisclosed

Batch Fee

Undisclosed

Early Termination Fee

$195 - $450

PCI Compliance Fee

Undisclosed

Equipment Lease Terms

48 Month (locked)

Address Verification Service (AVS)

Application Fee

Account Setup Fee

$0

Gateway Setup Fee

Annual Fee

Monthly Minimum

Undisclosed

Statement Fee

Momentum Payment Systems Contract & Terms

MPS is a direct provider or merchant processing services with a 3-4-year contract with an early termination fee ranging from $150 for most merchants to as high as $450 for others. The deal carries an auto-renewal clause of one year. MPS also had a long-term non-cancelable equipment lease agreement for POS equipment that they offered.

Contract Length

3 Years

Early Termination Fee

$195 - $450

Momentum Payment Systems Setup & Support

 

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

Momentum Payment Systems Complaints, Ratings & Reviews

MPS is no longer accredited with the Better Business Bureau (BBB) and does not have an independent rating but a rating of A- of its current parent, EVO.

We have found no outstanding lawsuits of FTC complaints against the company.

Ratings

BBB

A but is not BBB Accredited. (68 Reviews; 214 Complaints)

Google

2.5 Stars / 6 Reviews

Facebook

N/A

Yelp

N/A

Reviews

Total Online Reviews

200+

Total Online Complaints

100+

Lawsuits

None

NEED A MERCHANT ACCOUNT PROVIDER?

If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks

cogthumbs-up