MobiusPay Review

Rates and Fees
95/100
Truth in Advertising
95/100
Consumer Reviews
95/100
Customer Support
95/100
4.5

Best for

Merchants that own standard-risk to high-risk businesses within the United States, as well as internationally.

Specializes in

MobiusPay specializes in working with ecommerce merchants and offers its flagship product, the MobiusPay Gateway for its ecommerce merchant customers.

Pricing Summary

Setup Fee: N/A

Monthly Fee: N/A

Swipe Rate: Unknown

Keyed-in Rate: Unknown

Early Termination Fee : Unknown

Contract Terms:

Unknown
Visit MobiusPay

MobiusPay was founded in 2010, and the company is headquartered in St. Petersburg, Florida.

The company is focused on working mostly with ecommerce merchants to offer them a proprietary payment gateway solution for processing payments.

MobiusPay is a registered ISO/MSP of Merrick Bank, South Jordan, UT.

MobiusPay Overview

 

MobiusPay is a registered ISO/MSP of Merrick Bank, South Jordan, Utah, and the company is located in St. Petersburg, Florida. It was founded in 2010 by Mia Hyun. According to the company’s About Us page, its four executives have a combined 80+ years of experience in banking, customer service, and payment processing.

This company specializes in working with ecommerce merchants to provide them with payment processing services through its proprietary payment gateway, the MobiusPay Gateway.

Since 2010, MobiusPay has processed more than 1.2 billion transactions for its merchant customers. It has completed 195 shopping cart integrations since that time as well. The company can accept 67 global currencies and works with merchants in more than 100 industries.

Quick Facts

Head Quarters

360 Central Ave #600 St. Petersburg, Florida 33701

Year Founded

2010

CEO

Mia Hyun

Employees

11-50

Merchant Provider Risk Tolerance

High Risk Businesses

What We Like

Operates with businesses in the United States and around the world.

Accepts 67 global currencies.

Has processed billions of transactions.

Works with food and beverage merchants.

Has many finance options available.

What We Don't Like

Limits work to ecommerce merchants.

Works with high risk businesses.

Uses partnerships and independent resellers as part of its team.

Does not disclose all important terms.

Prices and fees are not available publicly.

Industries Served

  • Food & Beverage
  • Online Sellers

Business Types Served

  • High Risk
  • Mobile
  • Online

MobiusPay Products & Services

 

Hardware & Software

While MobiusPay mostly focuses on working with ecommerce merchants, this company does offer its services to merchants taking card-present payments as well. Those merchants can opt for their choice of a Verifone Vx520 credit card machine, or the Mobius Gateway iPS Enterprise Encrypted Mobile Reader. The ShopKeep POS system is also available.

The MobiusPay Gateway is a proprietary payment gateway for ecommerce merchants. It includes real-time statistics, customization, and hosted payment pages for merchants.

Value-Added Services

MobiusPay offers several additional services to its merchant customers. The company has many financing options for merchants in need of working capital, including:

Term loans
MCA loans
Lines of credit
Equipment loans
SBA loans

MobiusPay Dispute Resolution is a chargeback interception program the company offers to assist merchants with addressing and possibly even stopping chargebacks before they occur.

The company has a gift card program and a loyalty card program as well as business consulting services that merchants can take advantage of as well.

Supported Payment Types & Services

MobiusPay can process payments in 67 globally-accepted currencies. Merchants working with MobiusPay will be able to accept the following types of payments:

Payments made with all four major credit cards
ACH payments
SEPA payments
Debit card payments
Diners Club International card payments
UnionPay payments
Checks and electronic checks
Contactless payments
Apple Pay
EMV chip cards and magstripe payments

MobiusPay Payment Processing

  • Cash Transactions
  • Credit Card Processing
  • Debit Card Processing
  • Gift & Loyalty Program
  • Mobile Commerce
  • Online Payments
  • Shopping Cart Integration
  • Shopping Cart Provided

MobiusPay Billing & Invoicing

  • Mobile Payments
  • Online Payments

MobiusPay Advertising & Sales

 
There is no evidence that suggests that MobiusPay relies completely upon in-house staff to market its products and services. It does utilize the work of independent resellers. Clients and agents are encouraged to become a part of the company’s referral program, which is how a significant portion of the company’s business comes in.

MobiusPay does not advertise deceptive rates or prices, and the company does not make unreasonable guarantees. It does not appear to be at all unethical in its sales practices despite its reliance upon partnerships and independent resellers.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

Unknown

MobiusPay Pricing, Rates & Fees

 

MobiusPay does not publicly advertise its prices and fees. This is most likely because each merchant has its own risk level, and because this company works with some high-risk merchants, it likely offers tailored rates to all of them.

High-risk merchants are likely to encounter much higher payment processing rates and transaction fees than standard-risk merchants. Some may be as high as 5%. It is also possible that MobiusPay requires high-risk merchants to establish a rolling cash reserve.

Pricing at a Glance

Pricing Model

Unknown

Swiped Rate

Unknown

Keyed-in Rate

Unknown

Mobile Payment Rate

Unknown

Virtual Terminal Rate

N/A

Monthly Fee

N/A

Payment Gateway Fee

N/A

Batch Fee

N/A

Early Termination Fee

Unknown

PCI Compliance Fee

Variable

Equipment Lease Terms

Variable

Address Verification Service (AVS)

Unknown

Application Fee

N/A

Account Setup Fee

N/A

Gateway Setup Fee

N/A

Annual Fee

N/A

Monthly Minimum

N/A

Statement Fee

N/A

MobiusPay Contract & Terms

There is no information available on the MobiusPay website regarding contracts and terms. Merchants should be aware that there could be a separate contract presented for payment processing equipment, if it is needed. That contract’s terms may be different, and it is possible that it is non-cancelable.

Contract Length

Unknown

Early Termination Fee

Unknown

MobiusPay Setup & Support

 

Merchants choosing MobiusPay as their payment processor and merchant account provider who operate low or standard-risk businesses should be able to get approved within 48 hours of the company receiving all the necessary documentation.

High-risk merchants may take as long as 10 business days for approval.

Upon approval, merchants in need of payment processing hardware may need to wait up to 14 days to receive it in the mail. Those merchants that are opting for payment gateway or shopping cart integration may be able to begin accepting payments within just a few days.

MobiusPay has a Contact Us page on its website that has a contact form, phone numbers, fax numbers, and an email address for customer support.

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)
  • Email Support

MobiusPay Complaints, Ratings & Reviews

BBB Rating

MobiusPay is not an accredited business with the Better Business Bureau. But the company does have an A+ rating on the BBB website with 0 complaints in the last 36 months.

Other Online Reviews

There are no public complaints that have been filed online for MobiusPay on any of the consumer protection websites. This company does not have any outstanding FTC complaints or class-action lawsuits.



Ratings

BBB

A+ and This Business is not BBB Accredited. (0 Reviews; 0 Complaints)

Google

N/A

Facebook

No Reviews

Yelp

N/A

Reviews

Total Online Reviews

Unknown

Total Online Complaints

Lawsuits

Unknown

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