Merrick Bank Merchant Services Review

Rates and Fees
65/100
Truth in Advertising
75/100
Consumer Reviews
60/100
Customer Support
70/100
4

Best for

Retail, Petroleum, Retail, MOTO, Travel, High risk.

Specializes in

Card processing, E-commerce solutions, Marketing Analytics. Gift and Loyalty.

Pricing Summary

Setup Fee: Varies

Monthly Fee: Varies

Swipe Rate: 2.5% + $0.20

Keyed-in Rate: 3.5% + $0.20

Early Termination Fee : 1% of Total Volume.

Contract Terms:

3 Years
Visit Merrick Bank Merchant Services

Merrick Bank Corporation is a debt consolidation and credit card settlement company. It is a subsidiary of the Cardwork Incorporation and has been in existence for more than two decades.

Merrick Bank Merchant Services Overview

 

Merrick Bank Corporation specializes in debt settlement, clearing of payments, and credit card settlements and transactions.

MBC came into inception in 1997, and it is related to a lot of similar merchant service provider companies. It is a subdivision of Cardwork Inc. TSYS is responsible for its backend network operations, and marketing of services is through ISOs and other independent agents.

A lot of people mistake MBC as a bank because of its name. But MBC does not operate as a direct processor like other banks or companies in the banking industry.

Quick Facts

Head Quarters

10705 S Jordan Gtwy, Ste 200, South Jordan, Utah 84095

Year Founded

1997

CEO

Richard P. Lake

Employees

267

Merchant Provider Risk Tolerance

What We Like

Does not advertise deceptive rates.

Decent pricing and fees.

What We Don't Like

Does not disclose all important terms.

Employ a lot of independent agents leading to misinformation.

Industries Served

  • Accounting & Tax Prep
  • Debt Consolidation
  • Marketing Agency
  • Personal Service

Business Types Served

  • B2B
  • Ecommerce
  • High Risk
  • MOTO

Merrick Bank Merchant Services Products & Services

 

MBC offers numerous products and services listed on their official website.  

With GoScore, you will understand how credit decisions affect your FICO score. 

GoPaperless will give you seamless access to your account balance.

GoMobile will allow effective account management with the MBC mobile application so that you can be in control of your account with your phone.

GoLearn will provide you with financial knowledge.

Some additional benefits from the company include:


  • Alerts on accounts.

  • Mobile and online access to accounts at zero cost.

  • Various payment options.

  • Financial education at zero cost.

  • No liability for unauthorized use.

Merrick Bank Merchant Services Payment Processing

  • Check Guarantee
  • Check Services
  • Credit Card Processing
  • Credit Card Terminals
  • Debit Card Processing
  • Gift & Loyalty Program
  • High-Risk Industries
  • Mobile Payments App
  • Online Payments
  • Payment Gateway
  • Recurring Billing
  • Virtual Terminal

Merrick Bank Merchant Services Billing & Invoicing

  • Mobile Payments
  • Online Payments
  • Payment Processing
  • Recurring/Subscription Billing

Merrick Bank Merchant Services Advertising & Sales

 
Merrick Bank Corporation uses independent sales organizations, banks, similar merchant service providers and independent agents for advertisement and marketing strategies.

According to MBC’s website, the company is in partnership with more than 60 independent sales organizations.

However, the implication of this is that these organizations will tend to make use of various strategies for advert and sales, hence leading to merchant’s confusion and lots of complaints.

However, as a company, MBC cannot directly be linked with any form of pseudo sales tactic.

Also, the MBC website and other official materials used for advert purposes appear to have enough clarity to suggest that the company does not involve in deceptive promotional strategies or adverts.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

Yes

Merrick Bank Merchant Services Pricing, Rates & Fees

 

One of the major issues with MBC pricing and fee is variability. This is because they partner with a lot of organizations that dictate fees and even the terms of contract.

Since TSYS is a partner that MBC largely relies on, especially for backend processing, their rates are relevant, and the company will want to associate with it. So we will review TSYS fees.

TSYS swipe rate is 2.5% in addition to $0.2 on every transaction, while the keyed-in rate is  3.5% with $0.2 on every transaction. 

There is a termination fee of 1% of the total money, and finally a PCI compliance charge of $75.2 every year, payable as $18.8 quarterly.

Signature Card Services, another notable independent organization that sells MBC service, offers a 3-year contract without an early termination fee but with a liquidated damage charge of 1% of the amount payable. 

However, you have to cancel your contract before the final three months, if not, it will automatically renew for another 3 years.

This just describes the many variabilities of MBC pricing and fees.

Pricing at a Glance

Pricing Model

Tiered Pricing

Swiped Rate

2.5% + $0.20

Keyed-in Rate

3.5% + $0.20

Mobile Payment Rate

Virtual Terminal Rate

Monthly Fee

Varies

Payment Gateway Fee

Batch Fee

Early Termination Fee

1% of Total Volume.

PCI Compliance Fee

Equipment Lease Terms

Address Verification Service (AVS)

Application Fee

Account Setup Fee

Varies

Gateway Setup Fee

Annual Fee

Monthly Minimum

Statement Fee

Merrick Bank Merchant Services Contract & Terms

MBC offers a 3-year contract, and the terms depend on the organization you are opening an account with, the type of merchant account you are opening, and your business time.

It is important that you have an idea of a lot of ISOs contracts so that you can choose the one that best suits you.

Contract Length

3 Years

Early Termination Fee

1% of Total Volume.

Merrick Bank Merchant Services Setup & Support

 

Setup Highlights

  • Documentation / Knowledge Base
  • In Person
  • Live Online (1-on-1)

Support Highlights

  • Domestic Phone Support (Business Hours)
  • Offshore Tech Support (After Hours)

Merrick Bank Merchant Services Complaints, Ratings & Reviews

MBC has a total of 382 complaints on the BBB complaints log. The breakdown of this include the following:


  • 136 products and service complaints.

  • 237 billing and collection complaints.

  • 7 advertising and sales complaints.

  • 2 guarantee and warranty complaints.


Of these complaints, MBC completely resolved 77 complaints while 305 were unaccounted for, which means that, there was no final response from the merchants of they were not satisfied with how the company handled the complaint.

Merrick Bank has an A+ rating on BBB and it has been accredited on the platform since 2012.

Ratings

BBB

A+

Google

Facebook

Yelp

Reviews

Total Online Reviews

10+

Total Online Complaints

382

Lawsuits

N/A

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