Best for
Companies and businesses that would like to combine their finances under one processor that is flexible and partners with a variety of credit and debit card companies.
Specializes in
Mercantile processing provides payroll solutions and partners with most debit and credit cards. They have also added many different services such as ATM machines.
Pricing Summary
Setup Fee: Undisclosed
Monthly Fee: Undisclosed
Swipe Rate: 1.00% - 4.99%+
Keyed-in Rate: 1.00% - 4.99%+
Early Termination Fee : Variable
Contract Terms:
Founded in 2006.
Mercantile Processing is a payment processing company that was designed specifically for merchants but has since grown into more.
Mercantile Processing has almost no negative reviews online and appears to have excellent customer service. They have an apparently easy setup and multiple offices with live assistance if necessary.
Mercantile Processing was founded in the year 2006 in Delaware. Excellent customer service is a priority at Mercantile Processing. Since its founding, they have expanded and now have offices in most parts of America.
Mercantile Processing had its first opportunity to partner with a bank in the year 2009. This was the first of many bank partnerships. The company is a registered ISO with Wells Fargo Bank N.A., Concord, California.
Originally founded as a company solely for merchants Mercantile Processing has since evolved into a company that offers a variety of services not all being merchant based.
Head Quarters
Millville, Delaware
Year Founded
2006
CEO
Kyle Morgan
Employees
20
Merchant Provider Risk Tolerance
Hardware & Software
Mercantile Processing is accessible for almost all credit and debit cards (specifics unknown).
For their customers, they have loyalty programs available to guarantee satisfaction. Their customer service is all-around outstanding.
Mercantile Processing’s hardware includes ISV and POS systems and they provide a variety of other services such as ATM machines, payroll solutions, and EMV swipers.
Value-Added Services
Mercantile Processing offers services such as ATM machines, gift cards and programs, Lavu, Vend, e-commerce, and POS bundles.
MPI also offers payroll solutions as another added service.
Supported Payment Types & Services
Mercantile Processing will finance most businesses and partners with the sales providers Lavu and Vend. Lavu was made with small businesses such as restaurants and stores in mind while Vend was designed to process payment for medium-size businesses and retailers.
VetBadger is another POS system offered through Mercantile Processing made as a veterinarian’s management system.
They also will partner with most credit and debit cards and accept e-commerce.
Discloses All Important Terms
No
Public Pricing Available
No
Pricing seems to vary depending on the company’s size and type.
Pricing Model
Tiered Pricing
Swiped Rate
1.00% - 4.99%+
Keyed-in Rate
1.00% - 4.99%+
Mobile Payment Rate
Virtual Terminal Rate
1.00% - 4.99%+
Monthly Fee
Undisclosed
Payment Gateway Fee
Undisclosed
Batch Fee
Undisclosed
Early Termination Fee
Variable
PCI Compliance Fee
Variable
Equipment Lease Terms
Variable
Address Verification Service (AVS)
Application Fee
Account Setup Fee
Undisclosed
Gateway Setup Fee
Annual Fee
Monthly Minimum
Undisclosed
Statement Fee
Undisclosed
According to the company’s website, there is no apparent contract or any pricing information. It appears that contracts and pricing are customized for every customer.
On another review, there are slight indicators that there may be an early termination fee.
The same review refers to equipment lease fees for ATMs but does not list a price.
Contract Length
Variable
Early Termination Fee
Variable
The Mercantile Processing homepage is very beautifully organized and is simple to follow. They have all of their services listed at the top of the page in drop-down boxes to make setup easier.
They seem to have great, live customer service for assistance if needed.
BBB Rating
Mercantile Processing has received an A+ BBB rating for its simplicity and great service. There have been no complaints filed for this company on the BBB website.
The company also appears to have no lower than a 5-star rating elsewhere.
Other Online Reviews
There are almost no complaints online about mercantile processing.
BBB
A+ and has been BBB Accredited since 2008. (7 Reviews; 0 Complaints)
5 Stars / 3 Reviews
5 Stars. Based on the opinion of 2 people
Yelp
No Reviews
Total Online Reviews
10+
Total Online Complaints
Lawsuits
None
If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks