Main Street Processing Review

Rates and Fees
35/100
Truth in Advertising
20/100
Consumer Reviews
30/100
Customer Support
20/100
1

Best for

E-commerce, mom and pop, high volume, high risk, low risk, retail, small business.

Specializes in

Main Street Processing (MSP) is a merchant account provider specializing in servicing a variety of business types: e-commerce, smaller businesses, high-risk, and retail, are just a few. It is associated with Datalink Bankcard, which it seems to be a reseller of.

Pricing Summary

Setup Fee: $0

Monthly Fee: Undisclosed

Swipe Rate: 1.00% - 4.99%

Keyed-in Rate: 1.00% - 4.99%

Early Termination Fee : $250+ or Liquidated Damages

Contract Terms:

3 Years
Visit Main Street Processing

MSP appears to be an alternate name for another business, Datalink Bankcard Services. It seems to also be a First Data Reseller. It was founded in Richardson, Texas, by Steve Odom in 1989 and shared the address with several seemingly unrelated companies. It mainly services e-commerce businesses and smaller businesses.

Main Street Processing Overview

 

MSP is a merchant account provider that seemingly operates under several different names. Little to no information is available about its pricing model or how it calculates rates for the merchants that it services. As a reseller of First Data, this credit card processing company most likely offers a three-year contract with a varying rate, perhaps tiered pricing, and an early termination fee that can start at $250 and rapidly climb.

Its reputation seems low, with many merchants and individuals complaining of overly aggressive sales tactics to get them to sign the contract to use MSP as their merchant account provider. These sales tactics appear to be the majority of how MSP does their business.

Quick Facts

Head Quarters

Richardson, TX

Year Founded

1988

CEO

Steve Odom

Employees

50

Merchant Provider Risk Tolerance

What We Like

What We Don't Like

Industries Served

  • Clothing & Apparel
  • Convenience Store
  • Electronics
  • Gas Station
  • Marketing Agency
  • Moving Companies
  • Personal Service
  • SAAS
  • SEO & SEM Services
  • Travel
  • Web Design Services

Business Types Served

  • Ecommerce
  • High Volume
  • Information
  • Low Risk
  • Mobile
  • Mom & Pop
  • Online
  • Retail / Card Present
  • Small Business
  • Wholesale

Main Street Processing Products & Services

 

MSP seems to be a name for several alternate businesses. This organization uses shady sales tactics, an aggressive sales team, and a combination of lies and misrepresentation to get business. The previous statement was rendered to light the kind of quality this business offers before delving into the products and services below.

Point 1: Credit and Debit Processing, Check Processing


MSP claims to offer credit and debit processing, as well as check processing under the product and services section of its website. It states that the best fit for the kinds of services it offers are restaurants, retail, B2B, recurring bill payments, and eCommerce businesses. Electronic check conversion is available and the acceptance of mobile payments like Apple Pay and Google Pay.

 

Point 2: POS Solutions, Clover, Physical Card Acceptance


MSP uses Clover as its form of in-person, POS-terminals, and physical card acceptance. Clover is one of the most-used brands by merchant account providers for card-readers or physical terminals for a merchant to take credit or debit cards in person. EMV Chip technology, which is far safer for consumers to use, is also available with these physical terminals. A variety of different equipment is available for lease, depending on what a merchant might require.

Point 3: Merchant Cash Advance


As a form of financial assistance, MSP offers a cash advance to merchants. This is useful for numerous reasons, from paying taxes to meeting payroll to dealing with damages. MSP stipulates that the payment is based on taking fixed percentages from your sales, so it will never be a massive payment you have to meet each month--you will simply pay it off until it is gone.

Main Street Processing Payment Processing

  • Check Services
  • Credit Card Processing
  • Debit Card Processing
  • Gift Card Management
  • Merchant Cash Advance
  • Online Payments
  • Payment Gateway
  • POS Equipment
  • Virtual Terminal

Main Street Processing Billing & Invoicing

  • Mobile Payments
  • Online Payments
  • Payment Processing

Main Street Processing Advertising & Sales

 
MSP has many negative reviews and complaints of bad behavior and rude interactions with aggressive sales representatives. These sales reps lie, misrepresent fees and contract terms, and attempt to badger and bully merchants into using their services. It is not a honest process and maybe one of the worst merchant account providers for this behavior alone from its sales reps. MSP is a registered ISO of Wells Fargo Bank, Concord, California, and Merrick Bank of South Jordan, Utah.

The pricing that MSP offers seems to be both tiered-pricing and flat-rate pricing, but whatever rates it offers are hard to determine due to information that repeatedly changes and blatant lies being offered by its sales reps.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

Main Street Processing Pricing, Rates & Fees

 

MSP uses tiered-pricing and flat-rate pricing, but the exact rates and information behind its pricing are not revealed. The industry standard is between 1-5%, so it can be safely assumed that its pricing falls in between that margin. It is not disclosed or available, and the sales representatives that work for MSP often mention conflicting, different rates.

Pricing at a Glance

Pricing Model

Tiered PricingFlat Rate

Swiped Rate

1.00% - 4.99%

Keyed-in Rate

1.00% - 4.99%

Mobile Payment Rate

Virtual Terminal Rate

1.00% - 4.99%

Monthly Fee

Undisclosed

Payment Gateway Fee

Undisclosed

Batch Fee

$0.35

Early Termination Fee

$250+ or Liquidated Damages

PCI Compliance Fee

Undisclosed

Equipment Lease Terms

48 Month (locked)

Address Verification Service (AVS)

Application Fee

Account Setup Fee

$0

Gateway Setup Fee

Undisclosed

Annual Fee

Monthly Minimum

Undisclosed

Statement Fee

Main Street Processing Contract & Terms

MSP offers a three-year agreement that is virtually identical to Datalink Bankcard’s regular contract. It features an automatic renewal for another two years and an early termination fee of $250 and higher, depending on the exact nature and timing of the contract's cancellation. Many merchants have made complaints about this.

Contract Length

3 Years

Early Termination Fee

$250+ or Liquidated Damages

Main Street Processing Setup & Support

 

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)

Main Street Processing Complaints, Ratings & Reviews

MSP has a large number of complaints about it. Most of these complaints revolve around aggressive sales reps, deceptive sales tactics, outright lies or nonadmission of contract terms from MSP to merchants, and confusing contract terms. BBB has it rated as an A+, with six complaints being registered in the last three years. There are no reviews on BBB, and BBB does not accredit it.

Indeed has it listed as a 4.7 based on three reviews. Several other online complaints repeatedly state and describe the deceptive sales practices and unethical behavior from MSP. There are no ongoing lawsuits involving MSP. 

Ratings

BBB

A+(7 complaints)

Google

N/A

Facebook

N/A

Yelp

N/A

Reviews

Total Online Reviews

65+

Total Online Complaints

30+

Lawsuits

None

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