Best for
Businesses of all sizes and risks.
Specializes in
Providing cutting-edge technology to their clients and maintaining a high level of technical proficiency to help streamline business, cut costs, and improve overall efficiency. They maintain a high level of customer security and aim to put their customers first in all matters.
Pricing Summary
Setup Fee: $0
Monthly Fee: Undisclosed
Swipe Rate: 2.69% + $0.19
Keyed-in Rate: 3.69% + $0.19
Early Termination Fee : Up To $495
Contract Terms:
Integrated Merchant Alliance has its headquarters in Omaha, NE.
It was founded in 2003.
Richard Semaan is the Principal.
Founded in 2003, Integrated Merchant Alliance was created with the customer in mind. Their goal was to provide an all-encompassing business experience for their merchants and they have only improved from that point.
They pride themselves on keeping their clients up to date on everything from compliance to security software.
Originally they worked with Chase/Paymentech but have since moved on to offer Fiserv (which was First Data) to offer merchant account banking to their clients.
With almost twenty years of service under their belt, they have maintained an extremely low complaint level. They are accredited by the Better Business Bureau and have had no complaints in the past three years.
Head Quarters
Omaha, Nebraska
Year Founded
2003
CEO
Richard Semaan- Founder & President
Employees
50
Merchant Provider Risk Tolerance
Hardware and Software
While Integrated Merchant Alliance does not specify what hardware they offer, they state that they work with the top five processing system companies. This is a little vague, but most likely includes Clover, Poynt, and Verifone.
It appears that they used these business connections to find the terminals and registers that integrate with the merchant businesses.
They state that their technological solutions work with all major terminal and POS systems and their software is compliant with the industry security standards.
Value-Added Services
There are multiple services offered beyond credit card processing. The scope of their offerings provides services beyond the industry average.
Integrated Merchant Alliance offers merchant cash advances to help businesses grow by tapping into their future credit card transaction profits.
They offer payroll processing to work alongside their software options to help improve back-office efficiency.
Working directly with the merchant, they can develop gift cards to enhance brand awareness and draw in new customers.
They also accept ACH for recurring billing and check services to ensure a merchant can accept all payment types.
Integrated Merchant Alliance also offers small business loans. They take into account the whole of the merchant’s income and not just their credit card transactions. However, the repayment is a standard repayment instead of being a percentage of future credit card transactions.
Supported Payment Types and Services
Visa
Mastercard
Discover
American Express
Check
ACH Payments
Discloses All Important Terms
No
Public Pricing Available
No
Since they provide Fiserv merchant accounts, it can be assumed that Integrated Merchant Alliance offers a wide variety in their rates and pricing. What a merchant pays is linked directly to the type, risk, and volume of the business.
There are general fees associated with Fiserv merchant accounts. Most accounts will have early termination fees, annual and monthly fees, and PCI compliance fees.
In addition, since they offer hardware, there are potentially equipment leases. It is not stated what the lease fees are and if they are cancelable or not.
Pricing Model
Tiered Pricing
Swiped Rate
2.69% + $0.19
Keyed-in Rate
3.69% + $0.19
Mobile Payment Rate
Virtual Terminal Rate
Monthly Fee
Undisclosed
Payment Gateway Fee
Undisclosed
Batch Fee
Undisclosed
Early Termination Fee
Up To $495
PCI Compliance Fee
$19.95 Per Month
Equipment Lease Terms
48 Month (locked)
Address Verification Service (AVS)
Application Fee
Account Setup Fee
$0
Gateway Setup Fee
Undisclosed
Annual Fee
Monthly Minimum
Undisclosed
Statement Fee
Fiserv offers multi-year contracts. They generally are in the 2-3 year range. There are usually automatic renewals associated with the provider, but typically one year.
With such a large provider, the terms of the contract are somewhat negotiable. Fiserv has a large enough volume to be able to have something to offer most merchants.
Contract Length
Variable
Early Termination Fee
Up To $495
Setup with a well-backed company like Integrated Merchant Alliance is generally done at the pace of equipment delivery.
Merchant accounts can be processed in less than a day. However, a high risk account can sometimes take up to a week to be fully underwritten.
If a standard risk merchant is utilizing an eCommerce gateway they can be up and running in less than an hour.
They offer the industry minimum for support. An email and phone number are available on their website. There may be more afforded a paying merchant, but it is not evident to a new applicant.
BBB Rating
A+
Integrated Merchant Alliance is accredited by the Better Business Bureau. They have no complaints registered on the website. There are likewise no reviews.
Other Online Reviews
There are some other reviews available online. One review revolves around sales tactics. Regardless of the tone of the complaint, there has only been a single dissatisfied customer in twenty years.
The other reviews are from current and former employees. They paint a picture of a solid place to work and indicate good company morale.
BBB
A+ and has been Accredited since 2010. (0 Reviews; 0 Complaints)
3 Stars / 1 Review
3 Stars. Based on the opinion of 2 people
Yelp
N/A
Total Online Reviews
30+
Total Online Complaints
Lawsuits
None
If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks