Indigo Payments is best for small to mid-sized businesses serving the restaurant and hospitality, mobile, and e-commerce industries.
Indigo Payments (Indigo) is a reseller of First Data and Chase Merchant Services merchant account services to the restaurant and hospitality, mobile, and e-commerce businesses using an interchange-plus pricing plan. The company also offers easy-to-integrate payment gateways incorporating shopping carts, virtual terminals, and API for e-commerce businesses through partners including Authorize.net, BridgePay, ePN, First Data Global Gateway, Payeezy, and USAePay, among others. Indigo partners with Clover, First Data Global Leasing, Ingenico, Ordyx, Verifone, and PAX to offer mobile and traditional POS equipment.
Setup Fee: $0
Monthly Fee: Undisclosed
Swipe Rate: 1.00 - 4.99%
Keyed-in Rate: 1.00 - 4.99%
Early Termination Fee : None
Indigo uses Wells Fargo Bank, N.A., of Concord, California, as its acquiring bank.
The company was founded in 2007 by Linda Kelley and Erik Hendricks. Indigo headquarters are in Atlanta, Georgia.
Linda Kelley and Erik Hendricks together founded Indigo in 2007. The current headquarters of the company is in Atlanta, Georgia. Indigo is a reseller of merchant account solutions for low-risk businesses for Chase Merchant Services and First Data. The company has also partnered with Clover, First Data Global Leasing, Ingenico, Ordyx, Verifone, and PAX for POS equipment.
Indigo offers its services mainly for the restaurant and hospitality industry, along with mobile and e-commerce businesses. The company provides interchange-plus pricing and promises never to raise your rates, nor charge any up-front startup or early termination fees.
Indigo was accredited with the Better Business Bureau (BBB) in 2007 and has been given an A+ rating. There were no complaints filed against Indigo in the last 36 months.
Linda Kelley and Erik Hendricks - Co-Founders
Merchant Provider Risk Tolerance
Payment Processing: The company's solutions let merchants accept EMV-enabled cards and contactless payments via ApplePay. Indigo resells merchant account services for Chase Merchant Services and First Data.
Point of Sale: Indigo resells EMV-compliant traditional and mobile POS equipment of Clover, First Data Global Leasing, Ingenico, Ordyx, Verifone, and PAX.
Tertiary: An all-in-one Gateways solution combining web shopping carts, virtual terminals, and PCI encryption compliance.
Discloses All Important Terms
Public Pricing Available
Indigo resells payment processing services of First Data and Chase Merchant Services. Below are the details we found about pricing;
Swiped rate: 1.00 - 4.99%
Keyed rate: 1.00 - 4.99%
Monthly PCI Compliance Fee: $3.95
Annual Fee: None
Early Termination Fee: None
Monthly Minimum: None
Since Indigo specializes in catering to niche industries such as mobile and e-commerce, merchants are likely to incur fees for batch fees, gateway and virtual terminal costs, and technical support charges. The company does not make any disclosures of these fees.
1.00 - 4.99%
1.00 - 4.99%
Mobile Payment Rate
Virtual Terminal Rate
1.00 - 4.99%
Payment Gateway Fee
Early Termination Fee
PCI Compliance Fee
$3.95 Per Month
Equipment Lease Terms
24 - 48 Month (locked)
Address Verification Service (AVS)
Account Setup Fee
Gateway Setup Fee
Indigo is very transparent regarding contract terms. The company offers interchange-plus pricing and promises never to raise your rates, nor charge any up-front startup or early termination fees. Indigo resells merchant accounts services of First Data and Chase Merchant Services.
Although it does not lease equipment, it does partner with various POS equipment vendors that offer non-cancelable equipment leases for durations ranging from 24-48 months.
Indigo also offers an interest-free four-month payment option without any additional fees to purchase POS equipment. We are firm believers in the outright purchase of any equipment merchants need as the lease is a much more expensive prospect.
Early Termination Fee
Indigo was accredited with the Better Business Bureau (BBB) since 2007 and currently has an A+ rating. There are no complaints against the company in the past thirty-six months. The company has a clean record in terms of complaints on both BBB and numerous other online forums.
There are no class-action lawsuits filed against Indigo. There are also no FTC complaints against the company.
No Reviews yet
Total Online Reviews
Total Online Complaints
If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks