Impact PaySystem Review

Rates and Fees
90/100
Truth in Advertising
90/100
Consumer Reviews
85/100
Customer Support
90/100
4.5

Best for

Merchants with standard-risk businesses in need of payment processing services, as well as add-ons, such as gift and loyalty card programs.

Specializes in

Impact PaySystem specializes in working with restaurants, gas stations, convenience stores, retailers, and charitable organizations to provide them with payment processing services. This company works with several other processing partners as well.

Pricing Summary

Setup Fee: N/A

Monthly Fee: N/A

Swipe Rate: 1.00% - 4.99%

Keyed-in Rate: 1.00% - 4.99%

Early Termination Fee : $0

Contract Terms:

Unknown
Visit Impact PaySystem

Impact PaySystem was founded in 2001 as a merchant account provider and payment processing company.

The company’s headquarters is in Cordova, Tennessee, and works with First Data, Chase Paymentech, Global eTelecom, and Elavon as its processing partners.

The president of Impact PaySystem is Dee Karawadra and the company is a registered ISO/MSP of Wells Fargo Bank, N.A., Concord, CA, JP Morgan Chase, Fifth Third Bank, and Elavon, Inc.

Impact PaySystem Overview

 

Impact PaySystem is located in Cordova, Tennessee. This company is a merchant account provider and payment processor that works with several other companies to provide its services.

The company was founded in Memphis, Tennessee in 2001, and its About Us page claims that its alliances with other companies are what makes it such a great solution for merchants.

Impact PaySystem’s vision is to become the most highly recommended merchant service provider in the payment space. Its mission is to provide outstanding customer service to its merchant customers.

Impact PaySystem is a registered ISO with Wells Fargo Bank, N.A., Concord, CA, JP Morgan Chase, Fifth Third Bank, and Elavon, Inc. Its president and CEO is Dee Karawadra.

Quick Facts

Head Quarters

1164 Vickery Lane Suite 200, Cordova, TN 38016

Year Founded

2001

CEO

Unknown

Employees

201-500

Merchant Provider Risk Tolerance

Low Risk Businesses

What We Like

Places high value on the customer services they offer.

Variety in payment processing products a merchant can choose from.

They offer gift card and loyalty card programs to build merchant brand.

In-house sales team to handle all their marketing.

Upfront with their rates and fees.

What We Don't Like

Export their processing to external companies.

Unclear on whether equipment is rented, leased, or outright purchased.

Setup time can take up to 14 days.

No reviews available anywhere to provide company feedback.

Does not appear to accept tap payments.

Industries Served

  • Online Sellers

Business Types Served

  • Mobile
  • Online

Impact PaySystem Products & Services

 

Hardware & Software

Impact PaySystem has partnered with iBuxx for its payment processing hardware. Merchants in need of POS systems or terminals can choose from several different products:

Terminals
A mobile app
A mini POS system
A standard POS system

For merchants in need of them, Impact PaySystem offers a fully hosted, customized donation portal or payment gateway.

Value Added Services

Impact PaySystem offers both gift and loyalty card programs to its merchant customers, as well as ATM services if needed.

The company also has an online supply store that can be accessed by merchants that need to obtain products such as cleaning supplies, receipt paper, decals, and credit card signs.

Supported Payment Types & Services

Merchants that do business with Impact PaySystem will be able to accept all of the following forms of payment:

Credit card payments from Visa, Mastercard, American Express, and Discover
Debit card payments
Check payments
Gift card payments

There is no information available about payments from mobile wallets, such as Apple Pay and Google Pay.

Impact PaySystem Payment Processing

  • Cash Transactions
  • Credit Card Processing
  • Credit Card Terminals
  • Debit Card Processing
  • Gift & Loyalty Program
  • Mobile Commerce
  • Online Payments
  • Payment Gateway
  • Retail Payment Processing

Impact PaySystem Billing & Invoicing

  • Mobile Payments
  • Online Invoicing
  • Online Payments

Impact PaySystem Advertising & Sales

 
It appears that Impact PaySystem only works with its own inside sales team to market its products and services. This company does not work with independent sales agents or resellers.

There are no deceptive marketing strategies on its website and the information this company provides seems to be very transparent. There are also no negative reviews online for Impact PaySystem that indicate that manipulative sales tactics have been used or that prospective merchant customers were not informed properly about contract terms.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

Unknown

Impact PaySystem Pricing, Rates & Fees

 

When a merchant customer begins working with Impact PaySystem, they have the option of three different programs.

SimpleBuxx:

$14.95 per month
Card-present rate: 2.55% + $0.10 transaction fee
Card-not-present rate: 3.25% + $0.15 transaction fee
Interchange and wholesale rates: 0

iBuxx:

$19.95 per month
Card-present rate: 2.55% + no transaction fees
Card-not-present rate: 3.25% + no transaction fees
Interchange and wholesale rates: 0

PrimeBuxx

$24.95 per month
Card-present, card-not-present and interchange rate: Pass-thru
Wholesale rate: 0.20% + $0.15 transaction fee

There is no information available about PCI compliance fees or early termination fees. Impact PaySystem also offers a cash discount program, which allows merchants to charge the transaction fees to customers paying with credit cards.

Pricing at a Glance

Pricing Model

Unknown

Swiped Rate

1.00% - 4.99%

Keyed-in Rate

1.00% - 4.99%

Mobile Payment Rate

N/A

Virtual Terminal Rate

N/A

Monthly Fee

N/A

Payment Gateway Fee

N/A

Batch Fee

N/A

Early Termination Fee

$0

PCI Compliance Fee

Undisclosed

Equipment Lease Terms

Undisclosed

Address Verification Service (AVS)

Unknown

Application Fee

N/A

Account Setup Fee

N/A

Gateway Setup Fee

N/A

Annual Fee

N/A

Monthly Minimum

N/A

Statement Fee

N/A

Impact PaySystem Contract & Terms

There is no information available on the Impact PaySystem website regarding contracts and terms. Because this processor works with First Data and Elavon, it likely has the same contract terms these companies do.

Contract terms may vary based on the type of business a merchant has. The iBuxx website does not have any information regarding contracts and terms for equipment leasing. Terminals are the most cost-effective option at $19.95 per month, but this could be a rental fee and not a leasing charge.

Contract Length

Unknown

Early Termination Fee

$0

Impact PaySystem Setup & Support

 

Because Impact PaySystem offers mostly POS systems and terminals, it may take merchants 10-14 days before they can begin accepting payments.

Merchants in need of payment gateways or virtual terminals may be able to be up and running much faster, in as little as 24-48 hours, depending on the underwriting process.

The company has a dedicated phone number for customer support that is available 24/7. Thre is also an email address for merchants to utilize for general questions.

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)
  • Email Support

Impact PaySystem Complaints, Ratings & Reviews

BBB Rating

Impact PaySystem has been an accredited business with the Better Business Bureau since 2004. The company has an A+ rating with the BBB.

There are no customer complaints or reviews for this company on the BBB website.

Other Online Reviews

There are no negative reviews online about Impact PaySystem online, which suggests that the company is transparent in what they offer their merchant customers.

Ratings

BBB

A+ and has been Accredited since 2004. (0 Reviews; 0 Complaints)

Google

N/A

Facebook

N/A

Yelp

N/A

Reviews

Total Online Reviews

Unknown

Total Online Complaints

Unknown

Lawsuits

Unknown

Impact PaySystem Alternatives

NEED A MERCHANT ACCOUNT PROVIDER?

If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks

cogthumbs-upcheckmark-circlecross-circle