IMG Merchant Services Auditing Review

Rates and Fees
Truth in Advertising
Consumer Reviews
Customer Support

Best for

Merchants who want to audit their current payment processing agreement

Specializes in

Merchant account auditing, merchant account monitoring, merchant account restructuring

Pricing Summary

Setup Fee: N/A

Monthly Fee: N/A

Swipe Rate: N/A

Keyed-in Rate: N/A

Early Termination Fee : N/A

Contract Terms:

No Contract Required
Visit IMG Merchant Services Auditing

IMG Merchant Services Auditing isn’t a payment processing company. Instead, it’s a business that audits merchants’ existing payment processing companies to ensure that merchants are getting the best rates from them.

IMG Merchant Services Auditing Overview


IMG Merchant Services Auditing is a company that audits merchant account agreements. The company looks at a merchant’s bill, analyzes it, and determines whether any unnecessary charges are present.

IMG can also help merchants restructure their existing agreement with a payment processing company to increase fairness. Additionally, the company will monitor your statements each month to verify that no new hidden fees or surcharges ever come up.

IMG Merchant Services Auditing doesn’t disclose any pricing information. It’s also received very few negative reviews online.

Quick Facts

Head Quarters

Westbury, New York

Year Founded



Jarett Livingston



Merchant Provider Risk Tolerance

What We Like

What We Don't Like

Industries Served

  • Accounting & Tax Prep
  • Education
  • Educational Seminars
  • Legal
  • Personal Service

Business Types Served

  • B2B
  • Information
  • Non Profit
  • Small Business

IMG Merchant Services Auditing Products & Services


Merchant Account Auditing

IMG Merchant ServicesAuditing specializes in auditing monthly merchant statements. The company looks for hidden surcharges, inflated fees, and any other errors present in the statement. This can be super useful because if the company finds something, you can potentially save a ton of money on the amount that you pay for payment processing.

IMG Merchant Services will even offer you a free audit of your merchant statement. So you can try this service out without having to make any commitments.

Merchant Account Restructuring Assistance

IMG Merchant Services Auditing doesn’t stop helping merchants after it completes an audit. Instead, the company will help you use the information that they find to restructure your merchant account agreement so that it’s better for you.

IMG says that its knowledge of the credit card processing industry will help merchants make valuable improvements to their agreements without having to change providers. The company says that it uses cost-saving measures to help your company get the lowest rates.

Merchant Account Monitoring

Once you’ve used IMG to audit and restructure your merchant account, your relationship with the company doesn’t have to end. Instead, IMG will continue monitoring your merchant account if you’d like them to do so.

This can be useful if you’re worried that you might encounter more hidden fees or unnecessary surcharges once the restructuring has taken place. Using this monitoring service can give you peace of mind that you’re getting the best deal possible for as long as you’re with your current payment processor.

IMG Merchant Services Auditing Payment Processing

  • Credit Card Processing
  • Online Payments

IMG Merchant Services Auditing Billing & Invoicing

  • Mobile Payments
  • Online Payments
  • Payment Processing
  • Recurring/Subscription Billing

IMG Merchant Services Auditing Advertising & Sales

IMG Merchant Services doesn’t appear to use any deceptive advertising or sales practices. The company doesn’t use misleading rate quotes on its website. It doesn’t work with independent sales agents either. We’ve also found no online complaints about IMG Merchant Services’ advertising or sales processes, which is a great sign.

Truth in Marketing

Discloses All Important Terms


Public Pricing Available


IMG Merchant Services Auditing Pricing, Rates & Fees


IMG Merchant Services Auditing isn’t a payment processing service, so it’s not really a good idea to compare what they charge to what the payment processing services that you’re considering charge.

That being said, your first audit with IMG will be free. After that, it appears as though merchants have a few options. They can pay for a one-time restructuring. Or they can sign up for continued monitoring support from IMG.

Unfortunately, the company does not advertise its rates for these services. Interested merchants will need to go through the onboarding process to figure out how much the company charges,

Pricing at a Glance

Pricing Model


Swiped Rate


Keyed-in Rate


Mobile Payment Rate

Virtual Terminal Rate


Monthly Fee


Payment Gateway Fee


Batch Fee


Early Termination Fee


PCI Compliance Fee


Equipment Lease Terms


Address Verification Service (AVS)

Application Fee

Account Setup Fee


Gateway Setup Fee

Annual Fee

Monthly Minimum

Statement Fee

IMG Merchant Services Auditing Contract & Terms

IMG doesn’t really list any contractual information on its website. That makes it impossible to say which types of agreements the company prefers to sign with its merchants. You may not even need a contract to use some of IMG’s services. However, it’s likely that if you wanted continued monitoring from them, you would need to sign some type of agreement.

Contract Length

No Contract Required

Early Termination Fee


IMG Merchant Services Auditing Setup & Support


Setup Highlights

  • Documentation / Knowledge Base
  • Live Online (1-on-1)

Support Highlights

  • Domestic Phone Support (Business Hours)

IMG Merchant Services Auditing Complaints, Ratings & Reviews

IMG Merchant Services Auditing doesn’t currently have a rating with the Better Business Bureau. The company has also received very few online reviews. This is typically a good sign, as it suggests that there are very few merchants who have had any serious complaints about working with IMG.



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