Medium and large businesses looking for a single integrated payment solution
Payment gateways, virtual terminals, API plugins, Clover POS systems, transaction management tools, mobile business management and payment processing.
Setup Fee: $0
Monthly Fee: Variable
Swipe Rate: Variable
Keyed-in Rate: Variable
Early Termination Fee : Variable
Ignite Payments became a part of CardConnect in 2019. It currently operates under that name. Through CardConnect, Ignite Payments offers online payment processing, POS systems, and integrated payment processing management solutions.
Ignite Payments was established in June 2013 as a wholly-owned subsidiary of First Data. However, First Data chose to dissolve the brand in 2019. What’s left of Ignite Payments now exists under the CardConnect brand.
CardConnect offers a variety of payment solutions with options that will appeal to merchants of all sizes. The company resells First Data payment gateways and virtual terminals. Merchants can also lease several types of Clover POS systems through CardConnect.
CardConnect is not forthcoming about its pricing or contracts. However, previous customers claim that the company favors long-term deals with hefty fees. CardConnect appears to charge a per-transaction rate of around 2.32% + 0.25% + $0.07.
The company currently has a B+ rating with the Better Business Bureau but it has received a moderate number of online complaints. Many of these complaints focus on CardConnect’s poor customer service.
Simi Valley, California
Scott Corlew - Partner
Merchant Provider Risk Tolerance
eCommerce Payment Gateways and Plugins
The CardPointe Gateway is a good choice for merchants looking for a way to process online payments. It was built from the ground up with the needs of eCommerce companies in mind.
With the CardPointe Gateway, you’ll be able to accept a wide variety of payment types, both online and in person. It also features omnichannel processing, easy-to-use API integrations, and detailed transaction reporting.
Clover POS Systems
CardConnect also offers Clover POS systems. These offer a lot of functionality and they’re perfect for the needs of small retail stores. The company offers a few different Clover products to choose from, including the Clover Station, Mini, Flex, and Go. Each of these can be customized with various apps and integrations to give you a ton of flexibility over how you manage your operations.
CardPointe Integrated Business Management Platform
CardConnect’s CardPointe platform was built to be a single payment processing solution for medium and large businesses. It should be the only processing tool that you need to manage both your in-person and online sales.
Here’s what you’ll get from the Cardpointe platform:
Discloses All Important Terms
Public Pricing Available
Unfortunately, it’s difficult to say exactly what CardConnect charges for its services. The company doesn’t advertise its rates online. However, we were able to get a general sense of the price range that merchants can expect from online reviews.
According to merchant reviews, CardConnect has a swiped transaction rate of 2.32% + 0.25% + $0.07. The company’s keyed-in rate is roughly the same. However, these numbers should be taken with a grain of salt as they aren’t sourced from the company itself.
Mobile Payment Rate
Virtual Terminal Rate
Payment Gateway Fee
Early Termination Fee
PCI Compliance Fee
Equipment Lease Terms
Address Verification Service (AVS)
Account Setup Fee
Gateway Setup Fee
The contracts that CardConnect offers vary from one merchant to another. We’ve seen reports of contracts that last up to five years. Many of these long-term contracts have PCI compliance fees of $8.25, early termination fees of up to $750, and annual fees of up to $288.
Early Termination Fee
CardConnect currently has a B+ rating with the Better Business Bureau. However, the company has received a moderate number of complaints online. Most of these complaints focus on the theme of poor customer service.
B+ and is not BBB Accredited. (285 Reviews; 721 Complaints)
4 Stars / 568 Reviews
No Recommendations Yet
1 Star / 7 Reviews
Total Online Reviews
Total Online Complaints
If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks