Grovebay Financial Review

Rates and Fees
70/100
Truth in Advertising
80/100
Consumer Reviews
80/100
Customer Support
80/100
3

Best for

Merchants in need of modernized payment processing solutions regardless of their monthly volume.

Specializes in

Grovebay Financial specializes in providing personalized payment processing solutions for in-store purchases and online sales. They also offer flexible billing solutions, which can be tailored to fit the needs of the merchant.

Pricing Summary

Setup Fee: Unknown

Monthly Fee: Unknown

Swipe Rate: Unknown

Keyed-in Rate: Unknown

Early Termination Fee : Unknown

Contract Terms:

Unknown
Visit Grovebay Financial

Grovebay Financial is a payment processing company and merchant account provider that offers electronic payment processing and credit card interchange management services.

The company has merchants in all 50 states.

Their website claims that they are among the top merchant service providers in the United States, which allows the company to pass along wholesale pricing to its merchant customers.

Grovebay Financial Overview

 

Grovebay Financial is a payment processing company that is located in Miami, Florida. The company offers its services to merchants all over the United States, and they have a merchant customer in each of the 50 states.

Grovebay Financial is a registered ISO and MSP of both Wells Fargo Bank and Elavon.

The company has less than 25 employees and its annual revenue is estimated to be between $500,000 and $1 million per year.

Grovebay Financial offers a number of services for merchants on top of their credit card processing services. They aim to be a one-stop solution for everything businesses need.

Quick Facts

Head Quarters

7700 N. Kendall Dr., Ste 515 Miami, Florida 33156

Year Founded

Unknown

CEO

Unknown

Employees

Unknown

Merchant Provider Risk Tolerance

Low Risk Businesses

What We Like

They offer flexible billing solutions that are tailored to each business.

They have many POS systems and credit card terminal options.

The company can support any number of products a business sells.

Unsecured cash advances are available for some businesses with high approval odds.

They offer multiple options for customer service.

What We Don't Like

This company may hire independent contractors instead of working with an internal sales team.

No pricing information is available on the Grovebay Financial website.

This company is not BBB accredited.

The company does not publish information about its contracts on its website.

This company may have a high early termination fee.

Industries Served

  • Online Sellers

Business Types Served

  • Mobile
  • Online

Grovebay Financial Products & Services

 

Hardware & Software

Grovebay Financial offers a diverse selection of point of sale solutions as well as flexible billing options for merchants to choose from. The company also provides electronic check services (ECS) to allow for safe and efficient electronic check transactions that are processed just as quickly as credit card transactions.

The company’s payment processing hardware has the ability to process pin-entered debit card transactions and gift cards as well. They offer “buy” buttons, APIs for shopping cart compatibility, a payment gateway and support for as many products as the merchant sells.

Value Added Services

Grovebay Financial has a robust gift card program for merchants that can be tailored to meet their needs. Merchants can choose from many standard features or get a customized solution. They also offer reloadable cards that allow customers to pre-pay for their merchandise or services.

In addition to gift cards, Grovebay Financial also provides business cash advances to merchants in need of them. The company’s simple, one-step process can provide immediate financial relief through unsecured funding as high as $600,000. They offer high approval odds and will tailor repayments to the merchant’s sales volume.

Supported Payment Types & Services

Grovebay Financial offers all types of payment processing services for many different types of payments, including:

All major credit cards (Visa, Mastercard, American Express, Discover, JCB, Diner’s Club, China Union Pay)
Debit cards (all pin networks)
Electronic gift cards
Pre-paid cards
Electronic checks

Grovebay Financial Payment Processing

  • Credit Card Processing
  • Debit Card Processing
  • Mobile Commerce
  • Online Payments
  • Payment Gateway

Grovebay Financial Billing & Invoicing

  • Mobile Payments
  • Online Payments

Grovebay Financial Advertising & Sales

 
Grovebay Financial has a very small number of employees, and some review websites indicate that number could be as small as 4. With so few employees, while it is not completely clear, it could be assumed that they work with independent contractors to form their sales teams.

The company does not have a social media presence, so there is no information for the company on Facebook.

Their website is not clear about the cost of their services or equipment. This could be because they offer more personalized pricing for merchants based on their business profiles and risk assessments.

Truth in Marketing

Discloses All Important Terms

Unknown

Public Pricing Available

Unknown

Grovebay Financial Pricing, Rates & Fees

 

Grovebay Financial does not offer any information on its website regarding pricing and fees. This could be construed as deceptive, but it could also be because they offer their services to so many different types of merchants and pricing can vary.

Pricing at a Glance

Pricing Model

Unknown

Swiped Rate

Unknown

Keyed-in Rate

Unknown

Mobile Payment Rate

Unknown

Virtual Terminal Rate

Unknown

Monthly Fee

Unknown

Payment Gateway Fee

Unknown

Batch Fee

Unknown

Early Termination Fee

Unknown

PCI Compliance Fee

Unknown

Equipment Lease Terms

Unknown

Address Verification Service (AVS)

Unknown

Application Fee

Unknown

Account Setup Fee

Unknown

Gateway Setup Fee

Unknown

Annual Fee

Unknown

Monthly Minimum

Unknown

Statement Fee

Unknown

Grovebay Financial Contract & Terms

Grovebay Financial does not offer information about its contracts and terms on its website. The few reviews for the institution that are available also do not indicate any information.

Merchants should always be careful when working with merchant account providers that do not offer contract and terms information on their websites. They need to read everything carefully before making a commitment.

Contract Length

Unknown

Early Termination Fee

Unknown

Grovebay Financial Setup & Support

 

There is no indication on the Grovebay Financial website about how long it might take to get set up with an account. They offer a convenient contact form on their site that connects prospective merchants with a sales associate to get further information.

For customer service support, merchants are invited to get in touch with Grovebay Financial through a number of different means. They may send an email to their customer service team, contact them by calling their toll-free number, or fill out the contact form on their website.

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)
  • Email Support

Grovebay Financial Complaints, Ratings & Reviews

BBB Rating

Grovebay Financial is not accredited with the Better Business Bureau, and so, the company does not have a rating.

Other Online Reviews

There is only one other review online for Grovebay Financial, and it is basically an overview of the company’s services. The page does post an unverified review from a customer who rated the company with 3 stars for satisfaction, 3 stars for rates and fees, and 4 stars for customer services. The comment states that the company is very helpful when people have questions.

Ratings

BBB

N/A

Google

N/A

Facebook

N/A

Yelp

N/A

Reviews

Total Online Reviews

Unknown

Total Online Complaints

Unknown

Lawsuits

Unknown

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