Granite Payment Alliance Review

Rates and Fees
90/100
Truth in Advertising
90/100
Consumer Reviews
90/100
Customer Support
90/100
5

Best for

It is best for any business, regardless of size, ranging from small businesses to nationwide organizations.

Specializes in

Granite Payment Alliance primarily specializes in financial institution processing and merchant payment solutions.

Pricing Summary

Setup Fee: $0

Monthly Fee: $4.95 Per Month

Swipe Rate: 1.00% - 4.99%

Keyed-in Rate: 1.00% - 4.99%

Early Termination Fee : Variable

Contract Terms:

Month-to-month 3 Years
Visit Granite Payment Alliance

Granite Payment Alliance is headquartered in Roseville, California, with offices at 3400 Douglas Blvd, Ste 150, Roseville, California 95661. It is a registered ISO/MSP of Esquire Bank, Jericho, New York, and Wells Fargo Bank, N.A., Walnut Creek, California. Granite Payment Alliance was established in 2006, and its current CEO is Alex Batlle.

The general customer review consensus views the company and its products positively, although its reputation is not completely stain-free. 

Granite Payment Alliance Overview

 

Granite Payment Alliance focuses on financial institution solutions, providing terminals, wireless and mobile payments, a POS system, eCommerce processing, gift, loyalty cards, check services, and EBT.

The website doesn't list the pricing for its products and services, which tends to be typical for this industry.

The company's reputation benefits from a clean complaint record.  

Quick Facts

Head Quarters

Roseville, CA

Year Founded

2006

CEO

Alex Batlle

Employees

30

Merchant Provider Risk Tolerance

What We Like

No contract complaints

Interchange-Plus Pricing

No deceptive pricing and fees

Wide range of contract terms

What We Don't Like

Pricing not indicated on the website

Industries Served

  • Clothing & Apparel
  • Convenience Store
  • Electronics
  • Gas Station
  • Moving Companies
  • Personal Service
  • Restaurant / Bar
  • SAAS
  • SEO & SEM Services
  • Thrift Store

Business Types Served

  • Ecommerce
  • Enterprise Merchant Accounts
  • High Volume
  • Information
  • Low Risk
  • Mobile
  • Mom & Pop
  • MOTO
  • Online
  • Retail / Card Present
  • Small Business
  • Wholesale

Granite Payment Alliance Products & Services

 

Hardware & Software



  •   Merchant Accounts for Retail, MOTO, eCommerce, Restaurants, and Lodging

  •   Point of Sale System

  •   eCommerce payment processing

  •   A payment gateway that includes a virtual terminal

  •   Nationwide Processing

  •   Mobile processing


Value-Added Services



  •   FAQ


Supported Payment Types / Services



  •   Debit and Credit Cards

  •   Gift and Loyalty Cards

  •   Mobile Payments

Granite Payment Alliance Payment Processing

  • Credit Card Processing
  • Credit Card Terminals
  • Debit Card Processing
  • EBT Acceptance
  • EMV Processing
  • Gift & Loyalty Program
  • Gift Card Management
  • Mobile Commerce
  • Mobile Payments App
  • Online Payments
  • Online Shopping Cart Integration
  • Payment Gateway
  • Payment Processing Services Integration
  • POS Equipment
  • Receipt Printing
  • Recurring Billing
  • Retail Payment Processing
  • Shopping Cart Integration
  • Shopping Cart Provided
  • Virtual Terminal

Granite Payment Alliance Billing & Invoicing

  • Billing Portal
  • Customizable Invoices
  • Mobile Payments
  • Online Invoicing
  • Online Payments
  • Payment Processing

Granite Payment Alliance Advertising & Sales

 
Granite Payment Alliance's website does not disclose how it advertises its products and services. However, customers have shared that it hires independently contracted sales agents, in addition to an in-house team.

No complaints have been found against Granite Payment Alliance for using this approach, and there aren't any reviews speaking to potential deceptive sales tactics. 

Granite Payment Alliance is accredited with the Better Business Bureau and currently holds an A+ rating.

Truth in Marketing

Discloses All Important Terms

Yes

Public Pricing Available

No

Granite Payment Alliance Pricing, Rates & Fees

 

Granite Payment Alliance does not list prices and fees on their website. It is a sub-ISO of TriSource Solutions, which indicates Granite Payment Alliance resells the contracts offered by TriSource.

Pricing at a Glance

Pricing Model

Interchange Plus

Swiped Rate

1.00% - 4.99%

Keyed-in Rate

1.00% - 4.99%

Mobile Payment Rate

Undisclosed

Virtual Terminal Rate

2.90% + $0.30

Monthly Fee

$4.95 Per Month

Payment Gateway Fee

$25 Per Month

Batch Fee

$0.10

Early Termination Fee

Variable

PCI Compliance Fee

$4.95 Per Month

Equipment Lease Terms

48 Month (locked)

Address Verification Service (AVS)

Undisclosed

Application Fee

Undisclosed

Account Setup Fee

$0

Gateway Setup Fee

Undisclosed

Annual Fee

$10+

Monthly Minimum

$25

Statement Fee

Undisclosed

Granite Payment Alliance Contract & Terms

The company indicates it offers a standard three-year contract with no early termination fee (open to the agent's discretion). Customers can utilize month-to-month pricing or interchange-plus pricing.

Contract Length

Month-to-month3 Years

Early Termination Fee

Variable

Granite Payment Alliance Setup & Support

 

Setup Highlights

  • Documentation / Knowledge Base
  • Live Online (1-on-1)

Support Highlights

  • Domestic Phone Support (Business Hours)

Granite Payment Alliance Complaints, Ratings & Reviews

Granite Payment Alliance has an account with the Better Business Bureau that originated in November of 2010, also accredited at this date. It currently holds an A+ rating with the BBB and has 0 customer complaints and reviews.

One lawsuit was filed by Granite Payment Alliance in October 2018 against its former CEO and former employees for stealing trade secrets to start a competing credit card processing company. Granite Payment Alliances' original owner, Wayne Keddy, was accused of conspiring with employees to access sensitive information.

Ratings

BBB

A+(0 complaints)

Google

N/A

Facebook

N/A

Yelp

No Reviews yet

Reviews

Total Online Reviews

15+

Total Online Complaints

<10

Lawsuits

1

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