GoEmerchant Review

Rates and Fees
90/100
Truth in Advertising
90/100
Consumer Reviews
100/100
Customer Support
95/100
4.7

Best for

e-Commerce and POS businesses

Specializes in

Mobile and POS payment processing, eCommerce page building, and a Payment Gateway for online merchants

Pricing Summary

Setup Fee: $0

Monthly Fee: Undisclosed

Swipe Rate: 1.00% - 4.99%

Keyed-in Rate: 1.00% - 4.99%

Early Termination Fee : $495 Or None

Contract Terms:

Month-to-month 3 Years
Visit GoEmerchant

GoEmerchant is a merchant account provider that offers payment solutions for POS, mobile, and online transactions. Some features for these solutions include integration with Quickbooks, Apple Pay, as well as the ability to customize your website’s payment and shopping cart pages.

A standard service contract with GoEmerchant is a three-year agreement with a $495 Early Termination Fee. The firm, however, is also known to offer a variety of contract lengths and fees. The best way to find out exactly how much it would cost for your business to sign up with GoEmerchant is to call or email their support team for a price quote. 

There are a relatively low number of customer complaints posted against GoEmerchant.

GoEmerchant Overview

 

With a relatively long operational record, GoEmerchant is a merchant account provider that has been in business since 1995. There are some indications that the firm is a subsidiary of First American Payment Systems, a larger payment processing firm that faces a larger number of customer complaints. 

GoEmerchant is headquartered in Hamden, New Jersey with Gary Dvorkin as its current listed CEO. The firm is a registered ISO/MSP of Fifth Third Bank in Cincinnati, Ohio.

Quick Facts

Head Quarters

Camden, NJ

Year Founded

1995

CEO

Gary Dvorkin

Employees

30

Merchant Provider Risk Tolerance

What We Like

What We Don't Like

Industries Served

  • Clothing & Apparel
  • Convenience Store
  • Education
  • Educational Seminars
  • Electronics
  • Moving Companies
  • Personal Service
  • SAAS
  • SEO & SEM Services
  • Thrift Store

Business Types Served

  • Ecommerce
  • High Volume
  • Information
  • Low Risk
  • Mobile
  • Mom & Pop
  • Non Profit
  • Online
  • Retail / Card Present
  • Small Business
  • Wholesale

GoEmerchant Products & Services

 

GoEmerchant provides the following products and features as advertised on the company’s official website:


  • Credit card payment processing including EMV transactions and Apple, Samsung, & Android Pay,

  • POS payment processing including a loyalty and gift card program

  • Integrated payments to enable transaction processing for 3rd-party apps and smart devices

  • Mobile payments for businesses accepting payments on-the-go

  • Online payment processing for eCommerce merchants including a virtual terminal with recurring billing as well as both a payment page builder and shopping cart builder.

GoEmerchant Payment Processing

  • Credit Card Processing
  • Debit Card Processing
  • Mobile Payments App
  • Online Payments
  • Online Shopping Cart Integration
  • POS Equipment

GoEmerchant Billing & Invoicing

  • Mobile Payments
  • Online Payments
  • Payment Processing

GoEmerchant Advertising & Sales

 
GoEmerchant shows a moderate number of complaints regarding its sales and advertising practices. The firm does not appear to engage in price gouging, however, it does get criticized for advertising mobile payment fee rates “as low as 0.89%.” This can be misleading because that low rate only applies to transactions that are categorized as “Non-Qualified,” which is typically a very small percentage of transactions for merchants. 

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

GoEmerchant Pricing, Rates & Fees

 

The only known fee for GoEmerchant is an annual $120 PCI Compliance Fee. Other costs can vary significantly depending on a merchant’s particular business model and situation. eCommerce merchants using GoEmerchant’s payment gateway to process online transactions can also expect to pay Gateway Fees, Technical Support Fees, and/or Batch Fees on those transactions. 

Pricing at a Glance

Pricing Model

UnknownInterchange PlusTiered Pricing

Swiped Rate

1.00% - 4.99%

Keyed-in Rate

1.00% - 4.99%

Mobile Payment Rate

Virtual Terminal Rate

1.00% - 4.99%

Monthly Fee

Undisclosed

Payment Gateway Fee

Undisclosed

Batch Fee

Undisclosed

Early Termination Fee

$495 Or None

PCI Compliance Fee

$120 Per Year

Equipment Lease Terms

48 Month (locked)

Address Verification Service (AVS)

Application Fee

Account Setup Fee

$0

Gateway Setup Fee

Undisclosed

Annual Fee

Undisclosed

Monthly Minimum

Undisclosed

Statement Fee

GoEmerchant Contract & Terms

A standard contract with GoEmerchant is a three-year agreement with a $495 Early Termination Fee (ETF.) GoEmerchant, however, is known to offer a variety of contract terms. Some merchants have reported having a month-to-month contract with no Early Termination Fee.

It’s advised to work with a trusted sales rep and review your merchant account agreement thoroughly to help guarantee a practical and predictable service experience for your business.

Contract Length

Month-to-month3 Years

Early Termination Fee

$495 Or None

GoEmerchant Setup & Support

 

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)

GoEmerchant Complaints, Ratings & Reviews

We were only able to locate 6 complaints against GoEmerchant, which is low given the company’s size and length of time in business. The 6 complaints had to do with either hidden fees, difficulty cancelling service, or withholding funds. 

There are no outstanding FTC complaints or CA lawsuits against GoEmerchant. 

Ratings

BBB

A+(1 complaint)

Google

N/A

Facebook

3.9 Stars / Based on the opinion of 11 people

Yelp

No Reviews yet

Reviews

Total Online Reviews

30+

Total Online Complaints

<10

Lawsuits

None

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